Re: [pca] 403 errors even with valid contract

2010-03-26 Thread Martin Paul
Martin Paul wrote: Glen Gunselman wrote: I see some comments at the bottom of http://wikis.sun.com/display/SunSolve/How+Entitlement+Works indicating problems with entitlements after recent changes on Sun's end ... Thanks for pointing me at this - I seem to have the same problem as reported

Re: [pca] 403 errors even with valid contract

2010-03-26 Thread Don O'Malley
Hi, Just to confirm the tweets and other info; all Solaris Patch Download behaviour should be back to exactly how it was a couple of weeks back before and changes were made to the entitlement system. I am working with some of my colleagues to get the descriptions of the various service

Re: [pca] 403 errors even with valid contract

2010-03-25 Thread Jeff Tejnecky
This is the same problem I had last week, took a Sunsolve engineer a couple days to figure it out. Sounds like the entitlements system for Oracle uses your email address to associate entitlements, and if the user name you use for Sunsolve is not you email address, then you will not see your

Re: [pca] 403 errors even with valid contract

2010-03-23 Thread Glen Gunselman
errors even with valid contract I recently added a new contract to a SunSolve account, verified that the Patch Entitlements include contract patches, and I registered for patch download automation. However, when I run PCA and use the same SunSolve account that should now be associated

Re: [pca] 403 errors even with valid contract

2010-03-23 Thread Dennis Clarke
Glen Gunselman wrote: I see some comments at the bottom of http://wikis.sun.com/display/SunSolve/How+Entitlement+Works indicating problems with entitlements after recent changes on Sun's end ... Thanks for pointing me at this - I seem to have the same problem as reported by kevinriver.

Re: [pca] 403 errors even with valid contract

2010-03-23 Thread Dennis Clarke
Hi, Dennis Clarke wrote: I don't like stating truisms, however if you look outside and see that water is falling from the sky, this is because it is raining. If you see that you can not get patches for free anymore for Solaris 8 or 9 or 10 then that is because you can not get patches for

Re: [pca] 403 errors even with valid contract

2010-03-23 Thread Ben Taylor
On Tue, Mar 23, 2010 at 2:51 PM, Dennis Clarke dcla...@blastwave.org wrote: Hi, Dennis Clarke wrote: I don't like stating truisms, however if you look outside and see that water is falling from the sky, this is because it is raining. If you see that you can not get patches for free anymore

Re: [pca] 403 errors even with valid contract

2010-03-23 Thread Martin Paul
Dennis Clarke wrote: Do you have a support contract for Solaris 8 and Solaris 9 also ? As I said - the contract I'm talking about doesn't mention a Solaris version anywhere (nor a term like Solaris subscription or else which I can find on Sun's support site). It's well possible that some