On 2014-05-11 19:06, Stephen Russell wrote:
On Fri, May 9, 2014 at 4:49 PM, Jeff Johnson j...@san-dc.com wrote:
I have a customer that uses a cloud application that I am converting
to my
application. When we requested they export the data they said a) they
were
not able to give me file
On 2014-05-09 19:27, Jeff Johnson wrote:
My opinion is that the customer owns the data and should have a way to
get to it if they want it.
Agreed but I find no problem with their being a data prep charge.
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On 2014-05-09 19:27, Jeff Johnson wrote:
My opinion is that the customer owns the data and should have a way to
get to it if they want it.
Agreed but I find no problem with there (grammar fix!) being a data prep
charge.
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Who's side are you on?!? ;^)
If that was not stipulated in the original agreement then I agree. I
personally (and would recommend to my customers) would check this out in
advance. If I can't readily get my data back any time I want - or have
a way to get it myself as in an export - then I
On 2014-05-12 14:04, Jeff Johnson wrote:
Who's side are you on?!? ;^)
If that was not stipulated in the original agreement then I agree. I
personally (and would recommend to my customers) would check this out
in advance. If I can't readily get my data back any time I want - or
have a way to
On Fri, May 9, 2014 at 4:49 PM, Jeff Johnson j...@san-dc.com wrote:
I have a customer that uses a cloud application that I am converting to my
application. When we requested they export the data they said a) they were
not able to give me file structures (I'm okay with this, though) and b) it
On 05/09/2014 05:49 PM, Jeff Johnson wrote:
I have a customer that uses a cloud application that I am converting
to my application. When we requested they export the data they said
a) they were not able to give me file structures (I'm okay with this,
though) and b) it would cost development
On 5/10/2014 5:37 AM, Ted Roche wrote:
On 05/09/2014 05:49 PM, Jeff Johnson wrote:
I have a customer that uses a cloud application that I am converting
to my application. When we requested they export the data they said
a) they were not able to give me file structures (I'm okay with this,
I have a customer that uses a cloud application that I am converting to
my application. When we requested they export the data they said a)
they were not able to give me file structures (I'm okay with this,
though) and b) it would cost development time for them to build an export.
I asked
On Fri, May 9, 2014 at 2:49 PM, Jeff Johnson j...@san-dc.com wrote:
I asked them, who owns the data and they said the customer.
Should a customer have to pay to get their data if they want to switch
applications? It is not in any agreement that they agreed to pay for this.
What do you think
On 5/9/2014 2:59 PM, M Jarvis wrote:
On Fri, May 9, 2014 at 2:49 PM, Jeff Johnson j...@san-dc.com wrote:
I asked them, who owns the data and they said the customer.
Should a customer have to pay to get their data if they want to switch
applications? It is not in any agreement that they agreed
That reminds me of a client at my previous job. There data was BIG - and
my BOSS did the Exporting of Data. Problem was - some files had too many
records - and i think the limit was like 65K records directly exportable
to Excel. So - then it becomes cumbersome export the records beyond that.
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