The suspense is killing me :D
Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps
Ruslan Zakirov wrote:
> very very soon :)
>
> On 6/14/06, Mathew Snyder <[EMAIL PROTECTED]> wrote:
>> Yes please. When do you anticipate 3.6 going stable. I've been working
>> on a project for the
Mathew--
For the time being, modify lib/RT.pm. Change the following line:
$VERSION = '3.6.0rc3';
to
$VERSION = '3.6.0';
Bosses can't fault you for running pre-release software now!
-jd
On Thu, 15 Jun 2006, Mathew Snyder wrote:
The suspense is killing me :D
Mathew Snyder
Systems Administr
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
- -BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Live from the Nordic Perl Workshop, it gives me great pleasure to
announce the immediate release of RT 3.6.0. This release features a
number of really exciting changes, as well as a large number of
Hello, I am new to RT and we are looking at implimenting it in our company, We are a windows based shop therefore I am trying the Win/RT version, I have one issue that is causing a problem and cannot figure out a resolution to it. When a new ticket arrives, I cannot assign the ticket to anot
I just
went through this same issue yesterday. I resolved it by giving OwnTicket
permissions to each user that I wanted in the list. This worked
perfectly.
Dan
-Original Message-From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]On Behalf Of Jim
RobinsonSent: June 15, 20
Maybe the problem is that you do not own the ticket. If I understand RT
correctly you can only assign tickets which you own. So if the ticket is
owned by nobody, then you first have to take it and then you can assign
it.
I am not usre if this helps.
Tomasz Wlodek| tel 631-
Hello all,
Just a kwik one, I have several queues and several groups, but I only
want these individual groups to only view the "10 newest unowned
tickets..." of there group. At the mo they can see all tickets that
have not been taken which i do not want. To make it even more simpler,
for me and
Hi,
Sequence of events is as follows:
1. Requestor raises a request by emailing to RT
2. Owner sends an email from RT to requestor asking for clarifications
3. Requestor responds with an email to RT
Is this second email treated as a new request or does RT identify it
as being linked to the origi
Am 15.06.2006 17:08 Uhr schrieb "Kopinesh Patil" unter
<[EMAIL PROTECTED]>:
> Hi,
>
> Sequence of events is as follows:
> 1. Requestor raises a request by emailing to RT
> 2. Owner sends an email from RT to requestor asking for clarifications
> 3. Requestor responds with an email to RT
>
> Is th
On Thu, 2006-06-15 at 07:38 -0400, Jason A. Diegmueller wrote:
> Mathew--
>
> For the time being, modify lib/RT.pm. Change the following line:
> $VERSION = '3.6.0rc3';
> to
> $VERSION = '3.6.0';
>
> Bosses can't fault you for running pre-release software now!
>
> -jd
Just in time for Jesse t
On Wed, Jun 14, 2006 at 03:20:42PM -0600, Nick Metrowsky wrote:
> Hi Todd,
>
> Thank you for writing. Apparently the Privileged global system group has
> Super User and Delegate Rights, plus every other right set up. I tried
> removing all the rights, so just Show Ticket and See Queue were
> avail
Matthew Hunt wrote:
Hello all,
Just a kwik one, I have several queues and several groups, but I only
want these individual groups to only view the "10 newest unowned
tickets..." of there group. At the mo they can see all tickets that
have not been taken which i do not want. To make it even m
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Im trying to install RT3.0.12 on a new server (migrating from a old
server to a new server. ) Can anyone tell me where there is a how to
on doing this on Solaris 10 sparc ? Due to the database being
different between versions of RT Id like to stay with
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> Im trying to install RT3.0.12 on a new server (migrating from a old
> server to a new server. ) Can anyone tell me where there is a how to
> on doing this on Solaris 10 sparc ? Due to the database being
> different between versions of RT Id like
I would like to notify the members of a particular group when a ticket is
created (via email or the guy) without an owner already assigned.
Sadly, I have no idea how to go about this. Is there a section on the
wiki that deals with stuff like this?
---
Jason Marshall, Unix Geek, Kelman Techno
write custom condition "on create and has no owner"
for action use:
http://search.cpan.org/~ruz/RT-Action-NotifyGroup
On 6/16/06, Jason Marshall <[EMAIL PROTECTED]> wrote:
I would like to notify the members of a particular group when a ticket is
created (via email or the guy) without an owner a
I so would have done this too. :D
Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps
Jason A. Diegmueller wrote:
> Mathew--
>
> For the time being, modify lib/RT.pm. Change the following line:
> $VERSION = '3.6.0rc3';
> to
> $VERSION = '3.6.0';
>
> Bosses can't fault you for
Can I change the ticket numbering to something like
this?
Year-number
06-8475
or
Year-number
2006-8475
06- would be perm until 07 then it would of course
roll or need to be manually reset.
Thanks for any help on this.
__
Do You Yahoo!?
Tired o
Hi.
Jesse Vincent wrote:
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
- -BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Live from the Nordic Perl Workshop, it gives me great pleasure to
announce the immediate release of RT 3.6.0. This release features a
number of really exciting changes, a
On Thu, 15 Jun 2006, Jesse Vincent wrote:
Live from the Nordic Perl Workshop, it gives me great pleasure to
announce the immediate release of RT 3.6.0. This release features a
number of really exciting changes, as well as a large number of
not-so-exciting improvements and bug fixes. This relea
20 matches
Mail list logo
