Jesse Vincent wrote:
> RT already speaks about two dozen languages, but we're always excited
> to see it learn a new one.
Klingon?
--
Kind Regards,
__
Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Shef
Hello,
I noticed that custom fields that I have defined as mandatory, seem to not
be mandatory on the self-serve "create a new ticket" page. They function
properly for a user with more rights, but seem to be optional for a someone
using the self serve feature. Here are the rights I've given them f
On Tue, Sep 09, 2008 at 04:54:03AM -0700, Antikx wrote:
>
> Hello,
Ehlo,
> I noticed that custom fields that I have defined as mandatory, seem to not
> be mandatory on the self-serve "create a new ticket" page. They function
> properly for a user with more rights, but seem to be optional for a s
Dorothea Muecke-Herzberg schrieb:
> Hmm, I have been contemplating upgrading to 3.8(.1) for a little while
> now, one reason being that
> sorting by custom fields in search results is not working in 3.6.3.
> is it _just_ a matter of configure, make build, make upgrade?
>
Depends on your setup.
Hi,
Just want to follow-up on this.
when I run
#perl Makefile.PL --testuser=root --testpassword= #make
#make test
its getting error "all skipped: ERROR: Unknown database 'test' Can't
continue test
t/20createdrop..skipped"
when I run
#perl Makefile.PL --testuser=root --testpass
On Tue, Sep 09, 2008 at 09:56:05AM +0100, Mike Peachey wrote:
> Jesse Vincent wrote:
> > RT already speaks about two dozen languages, but we're always excited
> > to see it learn a new one.
>
> Klingon?
If you speak enough Klingon do to a translation that's reasonably
intuitive to another sp
I am trying to add the same plugin, the Calendar, but I can't have it
work.
I have added the component in the Prefs/MyRT.html page and on the first
page I now have this error :
could not find component for path 'MyCalendar'
I tried to modify the Header page to see if the modification was m
Any suggestions as to reasons why Dashboards would not appear under the
Preferences menu in 3.8.1?
This is a brand new installation build from src on CentOS 5.2, mySQL
5.0.45, Apache 2.2.9, Perl 5.10.0 and mod_perl 2.0.4.
Thanks,
Todd
___
http://list
*Smacks self on head*
Found it. I was led in the wrong direction by the only entry in the
Wiki regarding Dashboards which says.
"You can create, modify, and subscribe to dashboards by going to
Preferences then Dashboards."
Mayhaps this should be updated to say.
"by going to Tools then Dashbo
All -
The issue still exists, and I'm hoping the following details can shed
some light on things (and hopefully keep someone else from running
into similar problems!).
About my configuration:
CentOS 5.2 (all updates applied)
mysql Ver 14.12 Distrib 5.0.45, for redhat-linux-gnu (i686) using read
I'm having the same problem with a fresh install of 3.8.1 using MySQL
5.0.60.
On Wed, Aug 20, 2008 at 02:54:31PM -0400, Helmuth Ramirez wrote:
> Were you coming from MySQL 4.0?
> I had the same problem until I did the MySQL 4.0 -> 4.1 updates
>
> -Original Message-
> From: [EMAIL PROTECTE
Is the URL you're looping to correct?
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
Sent: Tuesday, September 09, 2008 12:09 PM
To: RT Users
Subject: Re: [rt-users] upgrade 3.6.1->3.8.1 Looping login
I'm having the same problem with a fresh install
While upgrading from 3.2 to 3.8, we wiped the attachment table in the
process of moving to a new server, and are now getting the following
error: Duplicate entry '0' for key 1 (/opt/rt3/bin/../lib/RT/
Attachment_Overlay.pm:186) when attempting to create a new ticket with
email text as an att
Todd,
The dashboards got elevated out of the preferences into tools during
the beta period, as they're a shared resource that didn't deserve to
be buried quite so deeply ;)
Could you do me the favor of updating the wiki?
Thanks,
Jesse
On Sep 9, 2008, at 11:09 AM, Todd A. Green wrote:
> *Sma
That worked! Thanks a million!
On Tue, 09 Sep 2008 11:40:45 -0500, "Todd A. Green" <[EMAIL PROTECTED]>
wrote:
> Just hit and fixed this issue yesterday. My solution was to was to add
> the following to
> etc/RT_SiteConfig.pm
>
> Set($WebSessionClass , 'Apache::Session::File');
>
> Sean wrote:
On Fri, Sep 05, 2008 at 10:49:35AM +0200, Espen Wiborg wrote:
> Jesse Vincent <[EMAIL PROTECTED]> writes:
> > On Sep 4, 2008, at 8:42 PM, [EMAIL PROTECTED] wrote:
> >> We are the same, much prefer searching for all unresolved and
> >> resolved tickets in the quick search. The change has caused q
I apologize for the newbie question (I have another thread going that has
stalled out with this question - but it's really part of a larger question,
so I figured I would pose this question directly - I apologize if everyone
has already read this or if that is a list faux paux).
I need some help t
Chris Nelson wrote:
> I apologize for the newbie question (I have another thread going that
> has stalled out with this question - but it's really part of a larger
> question, so I figured I would pose this question directly - I apologize
> if everyone has already read this or if that is a list
It's so simple it's hard to figure out! Thanks. I'll get this turned on and
play around tonight and see what I can do.
Chaim,
Thanks so much for sticking with me, I'll update the other thread with the
results after I turn on logging. I am also updating to the latest version of
Ubuntu and apache.
Chris Nelson wrote:
> It's so simple it's hard to figure out! Thanks. I'll get this turned on
> and play around tonight and see what I can do.
>
> Chaim,
> Thanks so much for sticking with me, I'll update the other thread with
> the results after I turn on logging. I am also updating to the late
Todd,
What does that line actually do (I'm a Linux/Apache newbie)?
Thanks,
-Chris
On Tue, Sep 9, 2008 at 1:19 PM, Sean <[EMAIL PROTECTED]> wrote:
> That worked! Thanks a million!
>
> On Tue, 09 Sep 2008 11:40:45 -0500, "Todd A. Green" <[EMAIL PROTECTED]>
> wrote:
> > Just hit and fixed this iss
Hi All,
I am using fetchmail to pop copies of our support mails from an inbox on
our mailserver, into the various support queues, based upon the domain.
To achieve this, I'm using the example at
http://wiki.bestpractical.com/view/EmailRouting
Unfortunately, this only works for mail which come
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