Hi,
At the beginning I apologise for duplicate messages
Next I wanna ask that anyone used ldap-import-privileged-filter? To
solve above problem. I this patch i found at
https://rt.cpan.org/Public/Bug/Display.html?id=76926
And at last i wanna ask. Its possible to set in LDAPImport or
internally
Hi,
Upgraded from a working RT 4.0.0 installation to 4.0.7. E-mail processing
w/ rt-mailgate works 30% of the time. I’ve been through the install and
upgrade docs and I don’t see a step that I have missed. I’ve run the
upgrade utility against the database and no errors were reported.
Hi,
I have hit a strange problem with mail header casing. At our site, we
are preprocessing mails from various automatic reporting tools and
durign this preprocessing some headers are added and then the message is
sent via 'sendmail -oi -t' to RT.
One header that is causing us problems is
On 10/09/2012 07:11 AM, Martin Drasar wrote:
My question is - can RT somehow lowercase some of my headers? And if you
think that it cannot, could you give me a hint, how to convince sendmail
on the receiving end to print the headers that arrived? I need to find
who is causing it and so far it
On 10/09/2012 06:15 AM, Damian Hess wrote:
However, at other times I run the command and mailgate will die at
either User.pm or Principal.pm:
DBD::mysql::db selectcol_arrayref failed: MySQL server has gone away at
/var/www/rt/sbin/../lib/RT/Principal.pm line 621.
I'd look into solving this
On 10/05/2012 08:15 AM, Scotto Alberto wrote:
Very interesting, thank you! Now I understand the relationships. So I
think I should correct all the _Set I've used all around in my custom
scrips :(
Yes, rarely is _Set the right answer.
To verify if it finds the errors caused by _Set I searched
Ok, thanks for the explanations.
I tried executing an UPDATE statement, but nothing has changed. The TicketSQL
query Owner.RealName = 'Nobody in particular' still returns more tickets
than it should.
Here is the UPDATE, which sets GroupMembers.MemberId with the value in
Tickets.Owner:
UPDATE
Hi folks
I am new to RT world, gearing up(purchasing book).
Until I get up to speed I have two problems but I am a novice.
RT users are continually complaining about the RT password.
After I change their password on the RT GUI, they use it once then
The password fails and USER ask me to
On 10/09/2012 11:14 AM, Scotto Alberto wrote:
What am I missing?
The CachedGroupMembers table, I expect. rt-validator should be able to
fix that, I believe.
Final RT training for 2012 in Atlanta, GA - October 23 24
http://bestpractical.com/training
We're hiring!
RT is usually pretty good, we have 4000+ users in our user table, but only 100
or so that regularly create tickets.
Whenever we open a ticket from one particular user, it takes IE (RT?) a half
minute to render the page.
Any ideas about what to investigate further, or what, if anything, can be
On Wed, Oct 10, 2012 at 1:31 AM, Josh Narins jnar...@seniorbridge.comwrote:
RT is usually pretty good, we have 4000+ users in our user table, but only
100 or so that regularly create tickets.
** **
Whenever we open a ticket from one particular user, it takes IE (RT?) a
half minute to
It worked tah!
Powerful thank you! Great tool rt-validator!
Just hope I haven't screwed up all the rest :)
Da: rt-users-boun...@lists.bestpractical.com
[rt-users-boun...@lists.bestpractical.com] per conto di Thomas Sibley
[t...@bestpractical.com]
On 09/27/2012 02:36 AM, Bart wrote:
When I disable those scrips I get the following effect:
* First off, the behavior I want to disable is disabled.
* But, the autoreply scrip doesn't work anymore.
* And, any type of outgoing mail stops working.
RT simply registers the correspondence
13 matches
Mail list logo
