Re: [rt-users] Suppressing RT System itself entries in Ticket History

2013-02-23 Thread k...@rice.edu
On Fri, Feb 22, 2013 at 04:14:29PM -0800, Thomas Sibley wrote: On 02/22/2013 04:03 PM, k...@rice.edu wrote: On Fri, Feb 22, 2013 at 09:04:20PM +, Raymond Corbett wrote: Is there a way to suppress the display of the RT System itself entries in Ticket Display? The ones such asThe

Re: [rt-users] Suppressing RT System itself entries in Ticket History

2013-02-23 Thread Joop
Raymond Corbett wrote: Is there a way to suppress the display of the RT System itself entries in Ticket Display? The ones such asThe RT System itself -- Outgoing email recorded Have a look at RT::Extension::HistoryFilter, I think it will do exactly what you want. Joop --

Re: [rt-users] Suppressing RT System itself entries in Ticket History

2013-02-23 Thread k...@rice.edu
On Sat, Feb 23, 2013 at 08:58:57PM +0100, Joop wrote: Raymond Corbett wrote: Is there a way to suppress the display of the RT System itself entries in Ticket Display? The ones such asThe RT System itself -- Outgoing email recorded Have a look at RT::Extension::HistoryFilter, I

[rt-users] Thx Best Practical Devs!

2013-02-23 Thread Robert Nesius
I upgraded my RT 4.0.4 install to 4.0.10 last night. I just wanted to give a tip of the hat to best-practical team for making that a very smooth process. 3.8.x to 4.0 was necessarily a bit of a bear - and even that was pretty darned smooth. But the dot-release upgrade was cake. Thanks

[rt-users] DateTime/Set.pm not found in @INC

2013-02-23 Thread Camron W. Fox
Alle, I've just installed RTx-Calendar and restarted httpd, which resulted in this error, even though DateTime/Set.pm is in perl's @INC path: [cwfox@admin-new perl]$ pwd /opt/perl [cwfox@admin-new perl]$ /opt/perl/bin/perl -le 'print foreach @INC'