Re: [rt-users] Allow requestor close ticket

2013-03-29 Thread Albert Shih
Le 28/03/2013 ? 12:02:19-0400, Kevin Falcone a écrit On Thu, Mar 28, 2013 at 02:38:53PM +0100, Albert Shih wrote: I would like to let requestor to close their owns tickets. So I grant to requestor : Modifiyticket DeletedTicket but on the web SelfService interface I

Re: [rt-users] Start page is displaied when DB is unavalable

2013-03-29 Thread Asanka Gunasekera
:) thanks Reslan, Regards Asanka From: Ruslan Zakirov r...@bestpractical.com To: Asanka Gunasekera asanka_gunasek...@yahoo.co.uk Cc: RT User List rt-users@lists.bestpractical.com Sent: Friday, 29 March 2013, 1:33 Subject: Re: [rt-users] Start page is

[rt-users] CanonicalizeEmailAddressMatch

2013-03-29 Thread Camron W. Fox
Alle, Is it possible to use multiple entries for CanonicalizeEmailAddressMatch? For example: Set( $CanonicalizeEmailAddressMatch, '@example\.ac\.jp$|@example\.org$|@example\.com$'); Best Regards, Camron -- Camron W. Fox Hilo Office High Performance Computing Group Fujitsu Management

Re: [rt-users] CanonicalizeEmailAddressMatch

2013-03-29 Thread k...@rice.edu
On Fri, Mar 29, 2013 at 07:10:53AM -1000, Camron W. Fox wrote: Alle, Is it possible to use multiple entries for CanonicalizeEmailAddressMatch? For example: Set( $CanonicalizeEmailAddressMatch, '@example\.ac\.jp$|@example\.org$|@example\.com$'); Best Regards, Camron Hi Camron,

[rt-users] Sendmail Issues

2013-03-29 Thread Kevin Holleran
Obviously this is an RT list not a sendmail list, but could someone point me to some good resources? I am having trouble getting sendmail to well, send mail. somewhere along the way it stopped logging to /var/log/mail (out of no where! There's no way it could have been something I did!!! :)

[rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Hugo Escobar
Hi, I've been using the REST api for some time to communicate RT with a custom made web app. I'm having problems sending files when their size approach 1MB. The following lines show up in apache's error logs when i attempt to upload big files: [Fri Mar 29 16:07:08 2013] [warn] [client

Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Thomas Sibley
On 03/29/2013 01:18 PM, Hugo Escobar wrote: Hi, I've been using the REST api for some time to communicate RT with a custom made web app. I'm having problems sending files when their size approach 1MB. The following lines show up in apache's error logs when i attempt to upload big

Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Hugo Escobar
Thank you Thomas. It seems to be going in the right direction. Just to let you know, the message disappeared since I Added FcgidMaxRequestLen to apache conf. The problem seems to be in the db side, [Fri Mar 29 20:30:23 2013] [warning]: DBD::mysql::rtuser execute failed: MySQL server has gone away

Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Thomas Sibley
On 03/29/2013 01:36 PM, Hugo Escobar wrote: Thank you Thomas. It seems to be going in the right direction. Just to let you know, the message disappeared since I Added FcgidMaxRequestLen to apache conf. The problem seems to be in the db side, Check your MySQL max_allowed_packet value.