Hi
I have four queue and I am not able to find the messages with queue name.
with ticket ID no. and with ticket status like (open,resolved,new) able
search the same.
with queue when search nothing display.
search example was also given and tried it the following
*Start the search term with
Dear all,
We are having a strange issue. JSGantt works fine, but when it comes time
to print it on a paper or into a PDF - the color bars are not showing up.
If I go though to the jsgantt webpage from the same PC, I am able to see
the color progress bars on the chart during printing (can submit
My rt instance relays its email through another server. Messages coming
from RT are failing
My relay server is not sending the mail and is giving me a 451 error. If I
go to the command line and generate an email it sends this correctly.
RT is version 4.2.2 on ubuntu 12.10 running postfix.
It
On Mon, Feb 24, 2014 at 06:10:59PM -0500, Jeff Blaine wrote:
I see in 4.2.x (perhaps in 4.0.x) that there is now a ProcessUpdates
callback available for use in Ticket/Modify.html
I'm reworking some old 3.8 code that would send a message to the end
user via (sigh) ... Abort() ... if a certain
On Tue, Feb 25, 2014 at 03:07:11AM -0800, niraj wrote:
I have four queue and I am not able to find the messages with queue name.
with ticket ID no. and with ticket status like (open,resolved,new) able
search the same.
with queue when search nothing display.
search example was also given
On Tue, Feb 25, 2014 at 10:23:08AM -0500, john boris wrote:
My rt instance relays its email through another server. Messages coming
from RT are failing
My relay server is not sending the mail and is giving me a 451 error. If I
go to the command
line and generate an email it sends
Kevin,
I checked the mail log on my relay server and here is the error
2014-02-25 12:01:58 -0500 badhosts11091: [SYSERR(25)Inappropriate I/O
control operation] Dying on sig13: pipe write w/no reader
Here is the output of deliver
/usr/mmdf/bin/deliver -w
[ Checking for Local delivery (local)
I have a custom lifecycle set up for code related issues (coding,
pending_deployment, user_testing, etc). I've got a reminder set ('check and
close') on one of these tickets to check back with the user and confirm a fix
is functional before closing out the ticket, but when I attempt to 'check
On 2/25/2014 11:26 AM, Kevin Falcone wrote:
On Mon, Feb 24, 2014 at 06:10:59PM -0500, Jeff Blaine wrote:
I see in 4.2.x (perhaps in 4.0.x) that there is now a ProcessUpdates
callback available for use in Ticket/Modify.html
I'm reworking some old 3.8 code that would send a message to the end
On Tue, Feb 25, 2014 at 11:18:21AM -0800, Justin Killen wrote:
I have a custom lifecycle set up for code related issues (coding,
pending_deployment,
user_testing, etc). I've got a reminder set (`check and close') on one of
these tickets to
check back with the user and confirm a
On Tue, Feb 25, 2014 at 12:09:54PM -0500, john boris wrote:
I checked the mail log on my relay server and here is the error
Unfortunately, this points to some sort of problem with mmdf (which is
a very unusual MTA, so there isn't going to be a lot of expertise on
it).
-(220
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, February 25, 2014 1:01 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] closing out reminders on a ticket using a
On Tue, Feb 25, 2014 at 01:54:43PM -0800, Justin Killen wrote:
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, February 25, 2014 1:01 PM
To: rt-users@lists.bestpractical.com
-Original Message-
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, February 25, 2014 2:17 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] closing out reminders on a ticket
Hi awesome people,
I am attempting to insert the total number of saved search tickets into the
'Saved Searches' tab that appears in the 'RT at a Glance' page. I have
included a screenshot of what I would like to achieve.
This will allow our Management Team to quickly see the total number of
Hi
I am using the simple search.
but today I tried with new search and I able to get the ticket log with
queue.
--
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