On 11/05/2014 07:31 PM, Shahab Sharifzadeh wrote:
very thank...
nobody help me?
I suggest to use the Perl module RT::Rest::Client and not trying to hack the
content
by your own. Even PHP should have some support for stuff like that.
Regards
Racke
--
Modern Perl, Dancer
On 11/04/2014 11:55 AM, Shahab Sharifzadeh wrote:
hi
good time
i want to join rt(request tracker) to asterisk by rt-soap-server.pl.
but i dont no what to do...
1- i installed- SOAP::Lite and MIME::Entity
2-after that ,how I run ./rt-soap-server.pl ? And how configure?
I recommend to
On 03/03/2013 04:26 PM, bluethundr wrote:
Hello,
I'd like to delete this post because I've accidentally included some
passwords in it:
http://requesttracker.8502.n7.nabble.com/RT-Bounce-messages-td45911.html#a33251204
I've gone to the thread and clicked 'options'. But for some reason it
On 12/10/2010 05:57 PM, Kevin Falcone wrote:
On Fri, Dec 10, 2010 at 02:55:40PM +0100, Stefan Hornburg (Racke) wrote:
On 12/10/2010 02:48 PM, Kevin Falcone wrote:
We now will be upgrading our Debian server and the version of RT
used will go from 3.6.1 to 3.8.8.
How feasible is the upgrade
On 12/09/2010 02:34 PM, Mark Jenks wrote:
I guess I'm going for the DNS blocking method, since I don't see where
to put in a robots.txt file into RT. I'll have to do some custom
conf.d stuff when I get back into the office next week.
You can specify robots.txt in your Apache configuration,
On 11/17/2010 03:08 PM, Wagner Pereira wrote:
Hi Dominic and the others,
I really thank your reply but, after Jesse said at
http://blog.bestpractical.com/2010/09/rt-4-an-update.html,
I decided to wait for the RT 4, the Jesse's Xmas gift!
Why wait? Start building RT4 Debian packages!
Just
On 06/02/2010 08:13 PM, Juan N. DLC wrote:
Hi,
For some reazon my RT is sending the emails when any action is configured
with 4 hours of difference from the real time.
from GUI:
Dateshttps://srthr31/Ticket/ModifyDates.html?id=1934 Created: Wed Jun 02
14:10:24 2010
from email sent:
Created
On 06/02/2010 09:46 PM, Juan N. DLC wrote:
yes, that is the problem I'm having. Any thoughts?
Which distribution do you run? What is the output of date +%Z?
Regards
Racke
--
LinuXia Systems = http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP =
On 06/02/2010 10:17 PM, Juan N. DLC wrote:
Racke,
we...@srthr31:~$ /bin/date +%Z
AST
That should be the correct timezone for Puerto Rico (GMT - 4). Do you have the
same problem sending email for the command line (e.g. with mail from bds-mailx
package)? Which email server are you using?
Arthur Furlan wrote:
Eric Chatham wrote:
On Monday, May 18, 2009 15:55, Nimbius Wrote:
doublecheck the configuration of your database to make sure the rt_user
and rt_pass actually exist and permit login...looks like thats where its
failing
rt_user is the user, and rt_pass is the password.
Torsten Kaehler wrote:
Hello,
I want to install RT 3.8.2 on a Debian (UCS) System, but I get an error
with 'make fixdeps':
perl:
=5.8.3(5.8.8)...found
users:
rt group (www-data)...found
bin owner (root)...found
libs owner (root)...found
libs
Alberto Villanueva wrote:
The rt log (/var/log/rt.log) is empty :S :S :S
The log of apache (/var/log/httpd/error_log):
[Thu Feb 19 19:38:45 2009] [warning]: DBD::mysql::st execute failed: INSERT
command denied to user 'vtd_rt_dbuser'@'localhost' for table 'sessions' at
Chris Black wrote:
Thanks. This looks like a good solution, however I need something that
can give me back the Ticket ID and other information immediately.
Having to wait for an email reply from RT to confirm the changes, etc
would not be ideal.
The REST interface just gives you the
Chris Black wrote:
Has anyone ever written a webservice or something to remotely create and
update tickets? I have a few ideas where I need an external system to
check, create and update RT tickets.
I have done this in the past with the SSH and local scripts, but I would
rather not have
System Administrator wrote:
Hi,
I recently upgraded from version 3.4.6 to 3.8.1. Since then, pdf
attachments downloaded from RT or sent by RT are corrupted, Acrobat
Reader displays the error Insufficient data for an image. This
occurs even for pdf attachments saved before the upgrade. I
Remy Berrebi wrote:
hi everyone,
on my side, i installed a fresh 3.8.1 version of RT and i can not see
anywhere fckeditor menu-bar, is there a documentation or something i
miss about it?
i even try to put Set($MessageBoxRichText, 1); but nothing change... i
test my RT with firefox 3
Dominic Hargreaves wrote:
On Thu, Jan 08, 2009 at 03:06:48PM +, Dominic Hargreaves wrote:
On Thu, Jan 08, 2009 at 03:34:21PM +0100, Martin Maurer wrote:
Andrew published well working Lenny packages for 3.8.1 (deb
http://debian.etc.gen.nz http://debian.etc.gen.nz lenny rt), also
similar
Andy Smith wrote:
Anybody? :S
Without any other clues, and out of curiosity, and not really
following exactly what is supposed to be the correct upgrade procedure
:P I tried the following:
run schema.mysql-4.0-4.1.pl and apply the generate SQL
go to each directory in the source under
Paul Stewart wrote:
Hey there…
I’m trying to get CentOS 5.2 running RT 3.8.1 and running into an issue
when trying to fixdeps:
Which version of XML::RSS do you have installed? The most current one is 1.41
and that would fulfil dependencies.
Regards
Racke
--
LinuXia Systems =
Michael James wrote:
SLES 10 SP2 fresh build
RT 3.8.1 downloaded from BestPractical yesterday.
After installing RT, I brought an existing RT_SiteConfig.pm file over from
another server running RT 3.6.6.
Apache2 fails to start with the following errors in
/var/log/apache2/error_log:
Hello,
finally I got the relationship charts running :-). They're silently failing
if IPC::Run::SafeHandles module is missing ...
make testdeps doesn't check for that either.
Anyway, how can I change the size of elements in the graph (larger font,
larger containers)?
Regards
Racke
Jared Liebl wrote:
I'm trying to get RT 3.8.1 installed on a Ubuntu v8.10 server, and I
seem to be setting it up wrong. I keep getting a 404 message when I try
to access RT.
I did find the instructions for upgrading a Ubuntu install from 3.6 to
3.8
Sven Sternberger wrote:
Hello!
just my 2c, Request Tracker is really a nice piece of
Software which helps our organisation a lot
BUT
the distribution is a mess, the only thing an average
sysadmin wants to do is to install via the package
manager on his RT server, and to run from time
Vivek Khera wrote:
On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote:
I disagree. Distribution packaging systems cause a LOT of RT
problems. Manual installation or platform-independent packaging is a
much better way of managing RT and using CPAN to perform perl
installations is by far the
Jesse Vincent wrote:
On May 14, 2007, at 11:20 AM, Stefan Hornburg wrote:
I recently start to use RT for tracking bugs and issues in projects
for my customers. Now I would like to extend this to open source
software,
where everyone should be able to view and comment on tickets.
Questions
Toby Darling wrote:
Hi David
I created a thread about this in April, suggesting the history could be
collapsed. I think there was a feeling it could be done and was
desirable, but it would need someone with the time and ability to carry
it out.
I've got a trivial (4 line) change to
I recently start to use RT for tracking bugs and issues in projects for
my customers. Now I would like to extend this to open source software,
where everyone should be able to view and comment on tickets.
Questions:
1. How can I setup a guest account for unauthorized users like on
rt.cpan.org
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