a standard login flow , you
can't just do REST/1.0/?something=something=USERNAME=PASSWORD right?
So, I was wondering how to let those kinds of users access the REST API. These
users don't necessarily have an RT password - eg autocreated.
Thanks,
Anthony
-
RT 4.4 and RTIR training sessions
call
this for every single ticket. So it's horribly inefficient for larger number of
tickets.
I was wondering if there was a way of getting all the transactions in one API
call instead of one for every ticket I iterate through.
Thanks,
Anthony
-
RT 4.4 and RTIR training sessions
my problem well enough.
I can clarify further if you'd like.
Thank you,
Anthony
-
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of the bash script is the system log :
Feb 3 12:08:58 bob RT: [10535] Successful login for Anthony from localhost
Then, apache did not respond during many seconds, and I see the second
connection :
Feb 3 12:09:31 bob RT: [10534] Successful login for Anthony from localhost
And then, few seconds
not displaying
On Fri, Aug 16, 2013 at 09:26:41AM +, Anthony Gladdish
wrote:
Test system ( RT 3.8.17 + RTFM 2.4.5 ):
For both menus:
Menu: RTFM - Configuration - Custom Fields
Menu: Configuration - RTFM - Custom Fields
Lists record #32 from the CustomFields table
to is RTFM Articles.
I think it should be referencing CF records from
FM_CustomFields table instead?
Works fine with RT 3.8.2 + RTFM 2.4.1.
Is this a bug or have I missed something?
Thanks,
Anthony
Hi Kevin,
Thanks for this reply.
Effectively, with this mistake, the scrip will not be right... I did lot of
test, maybe the fatigue...
SO, I will follow your advises and get the list informed.
Regards,
Anthony
2013/4/2 Kevin Falcone falc...@bestpractical.com
On Tue, Apr 02, 2013 at 03:19
, without the while loop and the MIMEObj parameter, the scrip works fine,
and a new ticket is created in the other queue, but with an empty body.
When I add the loop, the scrip fail, and I don't any error log.
Do you have any idea about this problem ?
Best regards,
Anthony
of RT.
Thanks,
Anthony
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* Boston March 5 6, 2012
right and centre.
Can someone explain roughly how to do this, or point me to any examples
that show how to do this? The ones on the forums I've tried and have
failed, but how much of it is because I have no idea what I'm doing with
scrips
Thanks
Anthony
how to implement it.
Is somebody success to install it? Or just help me to change the chart's
default color?
Regards,
Anthony
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out of RT!
' =
'attr_match_list' = ['Name','EmailAddress'],
'attr_map' = { 'Name' = 'uid',
'EmailAddress' = 'mail'},
}
});
Sincere thanks for your help Mike
Best regards,
Anthony
0/8/3 Mike Johnson mike.john...@nosm.ca
filter is your LDAP query string to determine
/ExternalAuth/LDAP.pm:437)
[Mon Aug 2 09:26:09 2010] [error]: FAILED LOGIN for anthony.brodard from
10.1.104.30 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)
I don't understand how to sets the fields d_filter, group, group_attr.
Thanks
Anthony BRODARD
2010/7/29 Mike Johnson mike.john...@nosm.ca
to have settings.
I was binding to an AD, so I'm not 100% on 3 if it isn't an AD... but 1 and
2 hold true for any LDAP.
HTH
Mike.
On Thu, Jul 29, 2010 at 9:38 AM, Anthony BRODARD
brodard.anth...@gmail.com wrote:
TLS argument is already sets to 1.
I don't know how to see if it's the ldap's
/Web.pm:424)
I try a telnet on server:
[rt-test]~ # telnet ldap.[Blanked].fr 636
Trying [IP]...
Connected to ldap.[Blanked].fr.
Escape character is '^]'.
Maybe RT use the LDAP's default port (389), not the LDAPS (636). How can i
see it or modify in RT_Siteconfig.pm ?
Regards,
Anthony
2010/7/28
MY_IP (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)
Do you know where is the mistake?
After that, i want to activate a session's timeout on RT with mod_perl. Do
you know how can i do?
Regards,
Anthony BRODARD
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http
So i've done some debug in TakeAction.pm and it seems that
custom_fields is empty because I never see the ACTIONCF2 log
any leads at to debugging $queue-TicketCustomFields; ?
# Canonicalize custom fields
my $custom_fields = $queue-TicketCustomFields;
$RT::Logger-info( ACTIONCF1-
// I don't know of any web browsers that display TIFF images...
Safari and Konqueror do, and a bunch of less significant ones.
Still, it's almost certainly a better use of your time to convert the
images into something with broader browser support.
don't cause any change.
Anyone know what this message is about, or what's caused this change?
Anthony Sorace
Strand 1
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)
Thanks.
Joop wrote:
anthony wrote:
I'm doing this via script action.
FirstCustom.. is in Record which is not part of the $self.
I get TicketObj, TransactionObj ( which does not seems to work )
I'm tried to use CustomFieldValues but I get stuck after that.
Searches through the archive
.
Kenneth Crocker wrote:
Anthony,
What are you using the data for? We pull some custom data to use on
our Resolve template. It is as follows:
RT-Attach-Message: yes
Subject: Resolved: {$Ticket-Subject}
Your request has been resolved. If you have any further questions or
concerns
trying to add a package to the RT::Action section.
Kenneth Crocker wrote:
Anthony,
We merely click new scrip, on owner change (but you could pick any
trigger), then put the perl code into the custom condition section of
the scrip. Works great for us. Have you looked at your error logs
the
specifics...
Regards,
Anthony
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