Re: [rt-users] Can't connect to old DB

2011-05-12 Thread Rob Munsch
] Can't connect to old DB Hi, Logs should contain more precise error messages. Also, it may be difference in Database* options. However, you say that schema upgrade went well, so it sure connects to some DB. Use mysql client, check list of DBs, check tables, for example rt4 comes

[rt-users] Can't connect to old DB

2011-05-11 Thread Rob Munsch
Sorry, List: I’ve read the various docs and worked on this a few days, but… I’ve installed rt4 next to my rt3, and specified use of the rt3 database, with the same username and password. However, going to rt.domain.com now shows me the “Hey congrats, you’ve a new RT install! Let’s set up

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Joshua Knarr
You know there's a bunch of schema changes between 4 and 3, right? :) If you pointed RT4 software at the RT3 database, the upgrade process changes the schema. On Wed, 2011-05-11 at 10:29 -0400, Rob Munsch wrote: Sorry, List: I’ve read the various docs and worked on this a few days, but…

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Rob Munsch
You know there's a bunch of schema changes between 4 and 3, right? :) If you pointed RT4 software at the RT3 database, the upgrade process changes the schema. Well, yes; part of the process is running the upgrade scripts on the database, which was done, and

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Rob Munsch
From: Joshua Knarr [mailto:kna...@gsicommerce.com] Oh, I misread that as I'm trying to run these in parallel. What version are you upgrading from? Oh, gotcha. It was 3.8.8. I dumped the old DB (and I

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Joshua Knarr
Did any of these throw errors or warnings? On Wed, 2011-05-11 at 12:22 -0400, Rob Munsch wrote:  __ From: Joshua Knarr [mailto:kna...@gsicommerce.com] Oh, I misread

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Rob Munsch
Not that I saw. From: Joshua Knarr [mailto:kna...@gsicommerce.com] Sent: Wednesday, May 11, 2011 12:29 PM To: Rob Munsch Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Can't connect to old DB

Re: [rt-users] Can't connect to old DB

2011-05-11 Thread Ruslan Zakirov
Hi, Logs should contain more precise error messages. Also, it may be difference in Database* options. However, you say that schema upgrade went well, so it sure connects to some DB. Use mysql client, check list of DBs, check tables, for example rt4 comes with articles table that was not in