On Tue, Feb 24, 2009 at 9:08 AM, Stephen Turner wrote:
> On Tue, 24 Feb 2009 09:06:45 -0500, George Beitis
> wrote:
>
>> That means that if a ticket they requested is not owned by them they
>> wouldn't be able to see it right?
>>
>
> That would depend on your other permissions - why not give it a
On Tue, 24 Feb 2009 09:06:45 -0500, George Beitis
wrote:
> That means that if a ticket they requested is not owned by them they
> wouldn't be able to see it right?
>
That would depend on your other permissions - why not give it a try and
see what happens?
Good luck,
Steve
--
Stephen Turne
That means that if a ticket they requested is not owned by them they
wouldn't be able to see it right?
On Tue, Feb 24, 2009 at 3:46 PM, Stephen Turner wrote:
> On Tue, 24 Feb 2009 01:54:38 -0500, George Beitis <
> george.bei...@googlemail.com> wrote:
>
> If i did that, wouldn't that allow the u
On Tue, 24 Feb 2009 01:54:38 -0500, George Beitis
wrote:
> If i did that, wouldn't that allow the user to view all the tickets in a
> queue?
>
> On Mon, Feb 23, 2009 at 5:16 PM, Stephen Turner wrote:
>> I think you may also need to grant SeeQueue on the queue to the group.
>>
>> Steve
>>
No,
If i did that, wouldn't that allow the user to view all the tickets in a
queue?
On Mon, Feb 23, 2009 at 5:16 PM, Stephen Turner wrote:
> On Mon, 23 Feb 2009 05:36:41 -0500, George Beitis <
> george.bei...@googlemail.com> wrote:
>
> Hey everyone,
>> my problem has to do with setting permissions.
On Mon, 23 Feb 2009 05:36:41 -0500, George Beitis
wrote:
> Hey everyone,
> my problem has to do with setting permissions.
>
> I have created a queue called IT support, and a group called Company
> Employees. The Employee group has the following rights on the group:
> create
> ticket and show
--
Message: 6
Date: Mon, 23 Feb 2009 12:36:41 +0200
From: George Beitis mailto:george.bei...@googlemail.com>>
Subject: [rt-users] Help with permissions?
To: rt-users mailto:rt-users@lists.bestpractical.com>>
Message-ID:
ay save work for
> next queues...
> HTH,
> Gabriele Franzini
> ICT Applications Manager
> Nerviano Medical Sciences SRL
> PO Box 11 - Viale Pasteur 10
> 20014 Nerviano Italy
>
>
> --
>
> Message: 6
> Date: Mon, 23 Feb 2009
4 Nerviano Italy
--
Message: 6
Date: Mon, 23 Feb 2009 12:36:41 +0200
From: George Beitis
Subject: [rt-users] Help with permissions?
To: rt-users
Message-ID:
<9be19c1c0902230236s461d290ag33ec0d09fbef7...@mail.gmail.com>
Content-Type: text/plain; charset=&
Hey everyone,
my problem has to do with setting permissions.
I have created a queue called IT support, and a group called Company
Employees. The Employee group has the following rights on the group: create
ticket and show ticket. These don't seem to be enough for a user in the
group employees to
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