On Sun, Apr 04, 2010 at 01:11:45PM +0100, Kevin Bailey wrote:
Hiya,
Thanks for the replies - I poked around and found that if I add these
permissions to a user on
a queue
CommentOnTicket
[1][ ] CreateTicket
[2][ ] ReplyToTicket
[3][ ] SeeQueue
[4][ ]
Hi Kevin,
at best you grant CreateTicket right to System Group: Unprivileged
Users inside the needed Queues.
Torsten
2010/4/4 Kevin Bailey kbai...@freewayprojects.com:
Hi,
I've allowed a user to log in to view tickets - and this is really good in
the SelfService area.
However,, they can't
...@lists.bestpractical.com
An: Kevin Bailey kbai...@freewayprojects.com
Cc: RT-Users@lists.bestpractical.com RT-Users@lists.bestpractical.com
Gesendet: Sun Apr 04 08:19:15 2010
Betreff: Re: [rt-users] How do I allow ticket creation for a user
Hi Kevin,
at best you grant CreateTicket right to System Group: Unprivileged
Hiya,
Thanks for the replies - I poked around and found that if I add these
permissions to a user on a queue
CommentOnTicket
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
The user can then create a ticket for that queue with the web interface.
The additional point to
