On Fri, 2007-04-20 at 14:22 -0400, Jesse Vincent wrote:
> On Apr 20, 2007, at 2:16 PM, Torbjørn Moen wrote:
>
> >
> > An API would be the best way to do this, but given that we need to
> > produce a working application for the IT Service on 21st of May
> > this probably won't happen from us un
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-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Stark
Sent: Friday, April 20, 2007 3:16 PM
To: Jesse Vincent; Torbjørn Moen
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RTGUI,a Graphical User I
be causing this? I am passing a valid ticket id in.
-Stark
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jesse Vincent
Sent: Friday, April 20, 2007 2:22 PM
To: Torbjørn Moen
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RTGUI,a Graphi
Stephen Turner wrote:
At Friday 4/20/2007 09:15 AM, Torbjørn Moen wrote:
Hi
By "stand alone application" I mean an application that you start on
your computer and not a web interface.
I'll take a look on the REST interface either at work or when I get
home, but it sounds interesting. My on
On Apr 20, 2007, at 2:16 PM, Torbjørn Moen wrote:
An API would be the best way to do this, but given that we need to
produce a working application for the IT Service on 21st of May
this probably won't happen from us until after that time.
The existing REST webservices API should have w
Bob Goldstein wrote:
Boris Jordanov wrote:
A quick and simple description of how things are done. All data that
we get from RT is collected directly from the MySQL database. All
data that we put back in (create/update tickets) are done through the
CommandByMail extension.
Not ver
Yes, an API would be the best thing, so RT will become an "engine", a
midleware. Hence the possibilities to extend it with User Interfaces,
integration with anything you need...
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At Friday 4/20/2007 09:15 AM, Torbjørn Moen wrote:
Hi
By "stand alone application" I mean an
application that you start on your computer and not a web interface.
I'll take a look on the REST interface either at
work or when I get home, but it sounds
interesting. My only concern is whether
>Boris Jordanov wrote:
>>
>>>
>>> A quick and simple description of how things are done. All data that
>>> we get from RT is collected directly from the MySQL database. All
>>> data that we put back in (create/update tickets) are done through the
>>> CommandByMail extension.
>>
>> Not very usefu
Chris Dunning wrote:
Torbjørn -
Depending on the definition of "stand alone application," my
suggestion may or may not work, but I would look into using the REST
interface that comes with RT. You would be limited in that not all
actions are supported but you can do basic things like pulling
Boris Jordanov wrote:
A quick and simple description of how things are done. All data that
we get from RT is collected directly from the MySQL database. All
data that we put back in (create/update tickets) are done through the
CommandByMail extension.
Not very useful in an open environmen
Jesse Vincent wrote:
On Apr 19, 2007, at 3:44 PM, Torbjørn Moen wrote:
Hi everyone.
We are a group of 4 bachelor students doing our final project in
informatics/computer science. Our project is to make a java-based GUI
for Request Tracker. The project will be handed in at the end of May,
b
On Apr 19, 2007, at 3:44 PM, Torbjørn Moen wrote:
Hi everyone.
We are a group of 4 bachelor students doing our final project in
informatics/computer science. Our project is to make a java-based
GUI for Request Tracker. The project will be handed in at the end
of May, but development may
Hi everyone.
We are a group of 4 bachelor students doing our final project in
informatics/computer science. Our project is to make a java-based GUI
for Request Tracker. The project will be handed in at the end of May,
but development may continue after this date.
Our primary goal is to make
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