You will need to set up a new scrip in the web UI using a user defined
action.
Condition: On create
Action: user defined
Template: Global template: Blank
Stage: TransactionCreate
I've looked into implementing this, but I haven't moved on it. When you
get it working, perhaps you could add it to
On Thu, Feb 21, 2008 at 9:21 AM, Kaushal Shriyan
<[EMAIL PROTECTED]> wrote:
>
> On Thu, Feb 21, 2008 at 12:36 AM, Drew Barnes
> <[EMAIL PROTECTED]> wrote:
> > Start here and modify to your own needs.
> > http://www.gossamer-threads.com/lists/rt/users/39136
> >
> >
> >
> >
> > Kenneth Croc
On Thu, Feb 21, 2008 at 12:36 AM, Drew Barnes
<[EMAIL PROTECTED]> wrote:
> Start here and modify to your own needs.
> http://www.gossamer-threads.com/lists/rt/users/39136
>
>
>
>
> Kenneth Crocker wrote:
> > Kaushal,
> >
> >
> > Round robin? Are you asking if someone has written a scrip
Start here and modify to your own needs.
http://www.gossamer-threads.com/lists/rt/users/39136
Kenneth Crocker wrote:
> Kaushal,
>
>
> Round robin? Are you asking if someone has written a scrip that
> automatically assigns a ticket to the next person in line that has
> ownership rights to
Kaushal,
Round robin? Are you asking if someone has written a scrip that
automatically assigns a ticket to the next person in line that has
ownership rights to a queue? We either have our queue manage (AdminCc)
assign them or let those who have the time just take them if they can
work
Hi
Is there a Round Robin Scheme of assigning Tickets to the users who
are using Request Tracker
Thanks and Regards
Kaushal
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