I have a question with creating more approbal queues, other than the
default that comes ('___Approval')
I create a new queue with type 'approval'.
My problem is that when creating a ticket that creates a ticket approval
in queue '__Aprobbal' when it is approved, the ticket automatically
Queue ___Approvals has its own special rules, checkout RT::Approval::Rule and
RT::Approval::Rule::Created
best wishes
sunnavy
On 11-12-20 15:52, Daniel Garcia Mejia wrote:
I have a question with creating more approbal queues, other than the
default that comes ('___Approval')
I create a new
So, it is possible to have a duplicate copy of queue '__Approval' but
with another name?
On 20/12/11 15:52, Daniel Garcia Mejia wrote:
I have a question with creating more approbal queues, other than the
default that comes ('___Approval')
I create a new queue with type 'approval'.
My
Yes, then you need to customize RT::Approval::Rule on your own.
best wishes
sunnavy
On 11-12-20 16:46, Daniel Garcia Mejia wrote:
So, it is possible to have a duplicate copy of queue '__Approval'
but with another name?
On 20/12/11 15:52, Daniel Garcia Mejia wrote:
I have a question
On 12/20/2011 10:46 AM, Daniel Garcia Mejia wrote:
So, it is possible to have a duplicate copy of queue '__Approval' but
with another name?
No, not without some decent hacking on core RT and an understanding of
how approvals work. To fully emulate the ___Approvals queue, you'd also
need to
So, I have this script that put ticket status from 'new' to 'open' when
all dependend on by are resolt.
With normal tickets WORKS, but with approbal tickets doesn't work... why ?
The script is:
return 1 if ($self-TransactionObj-NewValue !~
/^(?:resolved|deleted|rejected)$/);
my $DepOnBy =
