Re: [sipx-users] new patch for XX-10177

2012-08-22 Thread George Niculae
On Tue, Aug 21, 2012 at 12:59 PM, andrewpitman andrewpit...@comcast.net wrote: Joegen, George, I noticed some messages in my sipXproxy log from a hang on a customer system just today, which may or may not be pertinent. Besides the parsing errors, I also see messages such as this

[sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Matthew Hodgins
I'm unable to register any endpoints to my sipXecs server. The credentials are present in the postgres DB, but there is no credentials.xml file in /var/sipxdata/sipdb. The sipregistrar.log is full of:

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Michael Picher
i think you missed the yum update step that must be done after install from ISO... iso is not kept up to date... hmmm... how many times have i said this? On Wed, Aug 22, 2012 at 11:49 AM, Matthew Hodgins mhodg...@lifesize.comwrote: I'm unable to register any endpoints to my sipXecs server.

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Tony Graziano
beyond that, please also explain your environment and what services are enabled. One assumes the sipdomain is (not hostname): sipxecs.sqa.lifesize.com So they question is what are the tandbergs registering to? IP, hostname or DNS SRV (meaning sipdomain)? Is this a HA or single server install?

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Douglas Hubler
On Wed, Aug 22, 2012 at 11:49 AM, Matthew Hodgins mhodg...@lifesize.com wrote: I'm unable to register any endpoints to my sipXecs server. The credentials are present in the postgres DB, but there is no credentials.xml file in /var/sipxdata/sipdb. The sipregistrar.log is full of: yum update and

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Matthew Hodgins
I've run 'yum update' and rebooted, but that didn't resolve my issue. My SIP domain is sipxecs.sqa.lifesize.com (same as my SIP realm) The various endpoints are using the SIP domain (DNS) to register. I'm in a single server environment. The following services are enabled: * Core Services

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Douglas Hubler
On Wed, Aug 22, 2012 at 1:14 PM, Matthew Hodgins mhodg...@lifesize.comwrote: I've run 'yum update' and rebooted, but that didn't resolve my issue. My SIP domain is sipxecs.sqa.lifesize.com (same as my SIP realm) in mongo, does db.entity.find(); return anything? Looks like you've done the

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Matthew Hodgins
Sending profiles worked! I'm now able to register endpoints to the sipXecs and dial calls using their extension. I'll send you the snapshot anyway in case there is an actual bug that might need to be fixed instead of a configuration error. Thanks for your help guys! From: Douglas Hubler

Re: [sipx-users] new patch for XX-10177

2012-08-22 Thread Dave Deutschman
I have also seen this on a 4.4 system. Calls were not being processed and the caller heard dead air. When a call was researched, I found that sipXproxy was loading the NAT plugin for the call even though the call was outbound to the PSTN via an AudioCodes gateway.On this system, NAT

Re: [sipx-users] new patch for XX-10177

2012-08-22 Thread andrewpitman
Joegen, Actually, it looks like we have the keepalive.sessionTimers option turned off for all our phones anyway. I looked in the pcap we have from a hang just this morning and I didn't see any messages matching the PUBLISH method. I can send you these off list if you'd like. -Andy -

[sipx-users] ACD number in queue

2012-08-22 Thread Sven Evensen
I know today's sipx 4.4 ACD does not provide this, but will sipx 4.6 with OpenACD provide the feature that the caller can hear You are number x in the queue...? Sven -- *Sven Evensen, Operations Consultant* *OnRelay* Elizabeth House │ 39 York Road, London SE1 7NQ, UK │ +44 (0) 207 902 8123 │

Re: [sipx-users] ACD number in queue

2012-08-22 Thread Tony Graziano
Not at this time. Have you asked if anyone has implemented this on the openacd mailing list? On Aug 22, 2012 2:30 PM, Sven Evensen sven.even...@onrelay.com wrote: I know today's sipx 4.4 ACD does not provide this, but will sipx 4.6 with OpenACD provide the feature that the caller can hear You

Re: [sipx-users] sipXecs 4.6 - unable to get credentials

2012-08-22 Thread Douglas Hubler
On Wed, Aug 22, 2012 at 1:40 PM, Matthew Hodgins mhodg...@lifesize.com wrote: Sending profiles worked! I'm now able to register endpoints to the sipXecs and dial calls using their extension. Your snapshot was very helpful. Turns out you're one of the few that *didn't* enable SIP Capture and

Re: [sipx-users] new patch for XX-10177

2012-08-22 Thread Joegen Baclor
Ooops, typo. Its not PUBLISH but UPDATE. On 08/23/2012 01:58 AM, andrewpit...@comcast.net wrote: Joegen, Actually, it looks like we have the keepalive.sessionTimers option turned off for all our phones anyway. I looked in the pcap we have from a hang just this morning and I didn't see any

[sipx-users] Bug fix release update: sipXecs 4.4.0 update #18

2012-08-22 Thread Douglas Hubler
http://download.sipfoundry.org/pub/sipXecs/ChangeLog-4.4.0 Update #18 : Wed, 22, Aug 2012 == - ** No security updates in this update ** - ISO has *not* been rebuilt as decided in release policy. Yum update after installation is

[sipx-users] 4.4 ACD

2012-08-22 Thread Gerald Drouillard
Not sure when this stopped working but in #17 and #18 you can call into a ACD queue with no active agents and the call will go on hold but not transfer to the overflow. The overflow in this case is an AA. Everything works fine if you call the ACD via an internal phone to it's extension. It

Re: [sipx-users] 4.4 ACD

2012-08-22 Thread Joegen Baclor
From the looks of it, sipxbridge somehow is sending the external IP of the server that is if 75.144.86.61:5080 is the IP of your firewall. If so, please send pertinent logs from sipXbridge in debug level. I've attached the filtered pcap in this mail. On 08/23/2012 06:56 AM, Gerald

Re: [sipx-users] ACD number in queue

2012-08-22 Thread Jan Vincent Liwanag
I saw this question first on the openacd mailin list. Anyway, copying my response here: With just openacd, you can manually create recordings and set it up as media announcements in a recipe where the condition is based on the numer of calls in the queue. Programatically, it's possible

Re: [sipx-users] ACD number in queue

2012-08-22 Thread Jan Vincent Liwanag
*TTS On Thu, Aug 23, 2012 at 9:41 AM, Jan Vincent Liwanag jvliwa...@ezuce.comwrote: I saw this question first on the openacd mailin list. Anyway, copying my response here: With just openacd, you can manually create recordings and set it up as media announcements in a recipe where the