Christopher M. Penalver (penalvch), I have managed to get the touchpad
working without installing Ubuntu from scratch.
I deleted the packages Synaptic Touchpad Driver for X.Org Server and
Commercial Driver Package, choosing the option for Complete Removal.
After a power off reboot, I installed
Paul Stephenson, this bug report is being closed due to your last
comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1362584/comments/32
regarding this being fixed by utilizing the packages from the Ubuntu
repositories. For future reference you can manage the status of your own
bugs by
Well it is a hard drive, an 80GB Maxtor SATA Diamond Max Plus 9 with all
partitions removed. It just happens to be connected via a USB adapter,
but otherwise it is capable of being installed into a PC as it is and
being booted from. If I could remove the internal drive and connect
this in it's
Paul Stephenson, just to be as clear as possible, no USB dongles,
adapters, etc.
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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Christopher M. Penalver (penalvch), the touchpad only works when the
system is booted directly from the live dvds I have tried. These are
12.04.0 and 14.04.1. It doesn't work on any kernel when booted from the
hard drive.
Just to reiterate, the touchpad did work when purchased earlier this
year.
Paul Stephenson, if you do a clean install of Trusty, does the touchpad
then work?
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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Christopher M. Penalver (penalvch), have installed 14.04.1 onto a USB
hard drive, rebooted from this, and yes, the touchpad works fine.
Relevant section from xorg log pasted below. Rebooted from internal
hard drive and touchpad not working.
Regards
[44.743] (II) config/udev: Adding input
Paul Stephenson, just to clarify, clean install means installing on your
hard drive (not USB drive).
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-3.18.0-031800rc7
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Christopher M. Penalver (penalvch), I have installed the latest upstream kernel
(3.18.0-031800rc7). There were several errors during the removal of the
previous upstream kernel and several errors during the installation of this one
similar to those experienced when installing the R17 upstream
Have just found an article on Ask Ubuntu
http://askubuntu.com/questions/337049/how-can-i-install-a-synaptics-pointing-driver
regarding what should appear in the file /var/log/Xorg.0.log. Having checked
the log file I found the following showing why the Synaptic driver is not being
loaded.
Have booted from the 14.04.1 Live DVD and examined the xorg log file.
There are no details of module syntp as per the above extract (found
by searching for synaptics)
The corresponding details from the Live dvd are below. The details from
Ask Ubuntu above give details of a package Synaptiks
** Tags removed: kernel-bug-exists-upstream-3.18.0-031800rc7
** Tags added: kernel-bug-exists-upstream-3.18-rc7
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https://bugs.launchpad.net/bugs/1362584
Title:
[HP 255 G1 Notebook PC]
Paul Stephenson, does the touchpad work in the live environment of
14.04.1?
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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Christopher M. Penalver (penalvch), Have booted from Live CD 12.4 AMD 64
Desktop and touchpad works fine. System is reported as 12.4 LTS and
uname -a reports kernel as 3.2.0-23
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Paul Stephenson, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional
Christopher M. Penalver (penalvch), The notepad was purchased earlier
this year and had the previous LTS version of Ubuntu (12.04?)
preinstalled. I believe that it was in non-UEFI mode as I have not made
any changes to this (see below). It was upgraded directly to the
current LTS release, 14.04
Paul Stephenson, for regression testing purposes, could you please test
12.04.0 with kernel 3.2.x (not 12.04.3 or some other variant) via http
://old-releases.ubuntu.com/releases/12.04.0/ and advise to the results?
** Tags added: quantal
** Changed in: linux (Ubuntu)
Importance: Low = High
Paul Stephenson, just to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1362584/comments/5 :
This device worked fine prior to the upgrade.
What was the most recent release prior to Trusty that this worked in?
As well, was this in UEFI or non-UEFI mode?
** Tags added: vivid
**
First option (default) on Boot option menu is currently CD/DVD UEFI
MODE however system will not boot in this mode from live dvd - boot
error message Could Not Open \EFI\BOOT\FALLBACK.EFL:14.
Booting from live DVD and rebooting from this (all in non-UEFI mode) and
the touchpad works ok, even on
** Changed in: linux (Ubuntu)
Status: Incomplete = New
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Title:
[HP 255 G1 Notebook PC] Synaptics Touchpad not Working after upgrade
** Tags removed: bios-outdated-f.45
** Tags added: latest-bios-f.45
** Description changed:
- There are several similar problems on the forums but seem to be either
unanswered or marked as solved with no solution. Have only just bought this
laptop and one of it's uses will be to play programs
Paul Stephenson, does the touchpad continue to work if you install via
non-UEFI mode, and reboot into this via non-UEFI mode?
As well, does the touchpad work in a UEFI mode live environment via
http://cdimage.ubuntu.com/daily-live/current/ ?
** Changed in: linux (Ubuntu)
Importance: Medium =
At long last I have managed to do this BIOS update. The BIOS updates suppled
for the machine can only be applied in windows 7 or 8. Have tried XP and
although the logfile says that XP is supported it BSOD'd on me. I tried FREEDOS
but this was time wasting because:-
a) A floppy image is too
Have downloaded Ubuntu 14.04 LTS installation DVD and booted from this
as Live. Two boot options in BIOS relating to this - boot in UEFI
mode and boot in non UEFI. Booted in non UEFI mode as had seen mention
that someone had cured similar issue by installing in UEFI mode so
seemed a worthwhile
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