Re: Updating Lubuntu's testcases

2022-10-11 Thread Brian Murray
On Thu, Sep 01, 2022 at 03:24:52PM -0700, Brian Murray wrote: > On Mon, Aug 29, 2022 at 11:17:55AM +1000, Chris Guiver wrote: > > Lubuntu's QA is mostly handled on > > https://phab.lubuntu.me/w/release-team/testing-checklist/ with a note > > at the top that doc is suppos

Re: Updating Lubuntu's testcases

2022-09-01 Thread Brian Murray
the xml file and generate new test cases instead of having to edit each test case. If you are going to be working on adding new test cases I'd strongly suggest starting with this new format. [1] https://git.launchpad.net/ubuntu-manual-tests/tree/definitions [2] https://git.launchpad.net/ubunt

Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

2022-04-21 Thread Brian Murray
not include using VENTOY and subsequently it makes me rather suspicious as its entirely possible the tool is doing strange things when creating the installation media. Could you please try just dd'ing the image to the USB drive? Thanks, -- Brian Murray -- Ubuntu-quality mailing li

Re: Call for testing: 22.04 release candidate images ready!

2022-04-20 Thread Brian Murray
Can you find anything in the journal regarding what is going on? It'd really be quite helpful if you were to report a bug in Launchpad using ubuntu-bug so we have details about your system at hand. Cheers, -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify se

PSA: server move for changelogs.ubuntu.com

2022-03-08 Thread Brian Murray
know or file an RT. Cheers, -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

memtest86+

2022-02-14 Thread Brian Murray
e our release of Ubuntu 22.04. Thanks! -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Call for testing: 20.04.2 release candidate images ready!

2021-02-03 Thread Brian Murray
m" and it should refer to "SHA256 checksum". Could you report a bug about that for the corresponding project[1]? [1] https://bugs.launchpad.net/ubuntu-qa-website Thanks for testing! -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify setti

Focal Fossa Beta candidate builds ready to test

2020-03-31 Thread Brian Murray
/milestones/411/builds Thanks! -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: How to report a bug

2019-12-02 Thread Brian Murray
1.6 is in the development release of Ubuntu, Focal Fossa, which will become 20.04. https://launchpad.net/ubuntu/+source/jq -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Unable to report bug

2018-12-03 Thread Brian Murray
an argument which can be a package name, or path to a binary among other things should open a browser window or new tab with a Launchpad url in it. Did you not get this behavior? If so what desktop environment, browser, and release of Ubuntu are you running? -- Brian Murray Ubuntu Bug Master --

ubiquity upgrade option

2018-04-16 Thread Brian Murray
sible we may fix it for 18.04.1) but they should be disabled at the iso.qa.ubuntu.com site. Can somebody remind me how to do that? Thanks, -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/u

Re: Converting lp:ubuntu-qa-tools from bzr to git

2017-10-06 Thread Brian Murray
an appended > "Bug: https://launchpad.net/bugs/"; message in the relevant > commit. Please let me know if there is anything odd about the > conversion history that should be addressed. > > Thanks in advance for any feedback you have! This is great, and the history lo

Re: ISO Testing Tracker and Artful

2017-07-25 Thread Brian Murray
On Tue, Jul 25, 2017 at 07:08:32AM +0100, flocculant wrote: > On 25/07/17 01:51, Brian Murray wrote: > >[...] > >[...] However, while doing that I noticed that > >the test case changes I made in ubuntu-manual-tests did not exist in the > >ISO tracker. I then

Re: ISO Testing Tracker and Artful

2017-07-24 Thread Brian Murray
On Fri, Jul 21, 2017 at 02:37:38PM -0700, Brian Murray wrote: > On Thu, Jul 20, 2017 at 05:21:34PM -0500, Simon Quigley wrote: > > Whoops, I didn't reply to the mailing list as well when I sent my message. > > > > Artful is there, it's just at the bottom. > &g

Re: ISO Testing Tracker and Artful

2017-07-21 Thread Brian Murray
to fix "LTS Desktop Upgrade (Trusty)" on this page? http://iso.qa.ubuntu.com/qatracker/milestones/376/builds/152257/testcases Upgrading from Trusty to Artful is not supported but from Xenial to Artful is. Thanks! -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.

ISO Testing Tracker and Artful

2017-07-20 Thread Brian Murray
about changes for the reasoning - http://www.murraytwins.com/blog/?p=147 [2] http://iso.qa.ubuntu.com/qatracker Thanks! -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: I have written a draft for the Reporting Bugs guide

2017-05-11 Thread Brian Murray
. > > > >Anyway if you are unable to understand spoken English in a private > >conversation, let me know and I will make an exception there. > > > >Thank you. > > > > > > > > > Please supply written answers - not going to look at videos. Nor wi

Re: Bug with SYSLOG

2017-05-11 Thread Brian Murray
It's probably bug 1630516[1] for which there is currently a package in -proposed to fix the problem. The bug report's description and some comments contain detailed information about how to enabled -proposed and test the package. [1] https://bugs.launchpad.net/ubuntu/+source/logrotate/+bug

Re: Showstopper bug report (17.04): WiFi not working

2017-05-08 Thread Brian Murray
On Mon, May 08, 2017 at 08:17:50PM +0200, Alberto Salvia Novella wrote: > Brian Murray wrote: > > Are you committing to doing the work of bringing the missing bits > > back? > > Yes, I am. Moreover this is the kind of documentation I usually read, so if > something is

Re: Showstopper bug report (17.04): WiFi not working

2017-05-08 Thread Brian Murray
On Mon, May 08, 2017 at 06:42:14PM +0200, Alberto Salvia Novella wrote: > Brian Murray: > >There is no indication that "PACKAGE" is a place holder or variable on > >the ReportingBugs page. > > Brian Murray: > > Additionally, the purpose of hiding the Launchpa

Re: Showstopper bug report (17.04): WiFi not working

2017-05-08 Thread Brian Murray
ation of the page. Additionally, the purpose of hiding the Launchpad +filebug page was to reduce the quantity of bug reports like this: https://bugs.launchpad.net/ubuntu/+bug/1687898 We have a limited number of developers and bug triagers and at this point in time we don't have the capacit

Re: Showstopper bug report (17.04): WiFi not working

2017-05-05 Thread Brian Murray
correct in the log files (it > is). So I did a fresh install of 17.04, same thing. Just did a fresh > install of 16.10 and wifi works again. I've just been busy this > afternoon and haven't filed a report, so if yours is anything like mine > I will add a "me too!" wi

Re: Call for testing - apport snap

2017-04-24 Thread Brian Murray
the apport-cli name, but the aliases > implementation is in flux. What do you mean by "in flux"? Is this something I can use now or I should I wait and keep and eye on the development of snapcraft? Thanks! -- Brian Murray signature.asc Description: PGP signature -- Ubuntu-quality

Call for testing - apport snap

2017-04-19 Thread Brian Murray
I'm interested to hear any feedback and particularly about any crash reports you find in the crash directory. Thanks, -- Brian Murray signature.asc Description: PGP signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Where / how to report strange label on menu bar

2017-04-19 Thread Brian Murray
aviour. Does that make sense? Yes, ubuntu-bug will gather some information from your system like what release you are running and the versions of packages you have installed. That'll save you some time and back and forth with people triaging the bug. -- Brian Murray signature.asc Descri

Re: manually reporting crash

2017-03-30 Thread Brian Murray
list did upload however I was never taken > to the crash report in Firefox. The other two do not have *.uploaded files. > What do I need to do to actually report these crashes? You could run 'ubuntu-bug /var/crash/_usr_bin_kwin_x11.1000.crash'. -- Brian Murray -- Ubuntu-qu

Re: USB 3 drives and remounting

2016-12-15 Thread Brian Murray
Recently suse found a fix [2] > > Is this something that will eventually find it's way to us through kernel? Yes, eventually since it seems to have been submitted to the upstream kernel. That being said it'd be good to get this fix SRU'ed into Ubuntu 16.04 and maybe Ubuntu 16

Re: Upgrade was a disaster as usual <- still dead horse, just a clarification.

2016-12-14 Thread Brian Murray
ement. > There are many ways of raising an issue. The way s/he does it is not > acceptable on the Ubuntu ecosystem. Additionally, its self-defeating too. I'd much rather look at issues from people who are nice and respectful than people who yell and complain. -- Brian Murray signature.asc Description: PGP signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: 16.10 upgrade screen has some issues

2016-10-13 Thread Brian Murray
On Thu, Oct 13, 2016 at 06:47:10PM +0100, flocculant wrote: > > > On 13/10/16 18:21, Brian Murray wrote: > >On Thu, Oct 13, 2016 at 10:09:59AM -0700, Brian Murray wrote: > >>On Thu, Oct 13, 2016 at 10:00:17AM -0700, chris hermansen wrote: > >>>Just upgrading 1

Re: 16.10 upgrade screen has some issues

2016-10-13 Thread Brian Murray
On Thu, Oct 13, 2016 at 10:09:59AM -0700, Brian Murray wrote: > On Thu, Oct 13, 2016 at 10:00:17AM -0700, chris hermansen wrote: > > Just upgrading 16.04 to 16.10 and I see two problems with the upgrade > > screen. > > > > First is "The Ubuntu team is proud to an

Re: 16.10 upgrade screen has some issues

2016-10-13 Thread Brian Murray
otes link is to Xenial and not Yakkety. > > I can file a bug for this if it's worth it but I thought it might be > reasonable to mention it here first. A bug would be helpful since this'll require an SRU. -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@l

Re: What the "fix released" status really means?

2016-09-28 Thread Brian Murray
ts not. The task here, qr-tools (Ubuntu), is for the development release of Ubuntu. If the fix is not available in the package in the archive for that release then it should not be Fix Released. There is a task for the QR Tools project and it is okay for that to be Fix Released. -- Brian Murray

Re: Ubuntu Desktop Testcases

2016-06-14 Thread Brian Murray
look at the test results themselves the bugs reported from conducting those test are useful. -- Brian Murray signature.asc Description: PGP signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Failing to auto-mount CD-Rs on Lenovo T420 laptop

2016-06-06 Thread Brian Murray
hpad to see if this problem has been logged. > Couldn't find it. Will log it accordingly if it isn't already on Ubuntu > Launchpad. > > Has anyone else experienced this problem? I think the reporter of this bug has: https://bugs.launchpad.net/ubuntu/+bug/1584162 -- Brian

Re: Testing ISOs ZSYNC and HTTP

2016-06-06 Thread Brian Murray
ubuntu-test-iso/ Be sure to check the README regarding configuration options though. -- Brian Murray Ubuntu Bug Master signature.asc Description: PGP signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Upgrading to 16.04 can render the system permanently broken

2016-04-26 Thread Brian Murray
On Tue, Apr 26, 2016 at 05:45:35PM +0100, floccul...@gmx.co.uk wrote: > On 26/04/16 17:01, Brian Murray wrote: > >On Tue, Apr 26, 2016 at 03:50:09PM +0100, floccul...@gmx.co.uk wrote: > >>On 26/04/16 15:36, Alberto Salvia Novella wrote: > >>>... > >>No. >

Re: Upgrading to 16.04 can render the system permanently broken

2016-04-26 Thread Brian Murray
ot about bug importance at all. > > That is a different issue. > > What I am saying is that adding HundredPaperCuts - then that never changing > - mucks up our bug tracking. Could you elaborate on how having a task for a project that isn't Ubuntu affects your ability to track the

Re: Upgrading to 16.04 can render the system permanently broken

2016-04-25 Thread Brian Murray
the line that includes "apt version". -- Brian Murray signature.asc Description: PGP signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: There's an idiot mass-closing old unfixed bugs

2016-04-18 Thread Brian Murray
valid or Incomplete (or Won't Fix for > series-targeted task items) EOL-release bugs. Back a couple years after > Karmic went End of Life, I went through and, with the API, mass closed > at least 70 bugs still targeted to the Karmic release. I agree that release tasks for End of

Re: Do you think this bug really belongs to Linux?

2016-01-18 Thread Brian Murray
On Mon, Jan 18, 2016 at 07:13:12PM +0100, Alberto Salvia Novella wrote: > Brian Murray: > >I'd answer any doubts you had but you didn't include any. > > The question is that on the subject. > > "Do you think this bug really belongs to Linux?" > htt

Re: Do you think this bug really belongs to Linux?

2016-01-18 Thread Brian Murray
On Mon, Jan 18, 2016 at 09:06:13AM +0100, Alberto Salvia Novella wrote: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534345 > Yes. I'd answer any doubts you had but you didn't include any. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital sign

Re: Launchpad Greasemonkey Scripts

2016-01-06 Thread Brian Murray
On Wed, Nov 18, 2015 at 03:26:36PM -0800, Brian Murray wrote: > I've worked on and use some greasemonkey scripts[1] that modify Launchpad > and make some tasks easier. One of them, lp_button_tags, isn't currently > working and I thought this would make a good Google Code In pro

Re: Launchpad Greasemonkey Scripts

2015-11-24 Thread Brian Murray
On Thu, Nov 19, 2015 at 03:12:46PM -0800, Brendan Perrine wrote: > On Thu, 19 Nov 2015 16:17:17 +0100 > Jean-Baptiste Lallement wrote: > > > Hi Brian, > > > > Le 19/11/2015 00:26, Brian Murray a écrit : > > > I've worked on and use some greasemonkey s

Re: Launchpad Greasemonkey Scripts

2015-11-18 Thread Brian Murray
ed on Launchpad in a while. > On Nov 18, 2015 3:30 PM, "Brian Murray" wrote: > > > I've worked on and use some greasemonkey scripts[1] that modify Launchpad > > and make some tasks easier. One of them, lp_button_tags, isn't currently > > working and I

Launchpad Greasemonkey Scripts

2015-11-18 Thread Brian Murray
y person still using these. So is anybody else still using these scripts? Or have you never heard of them and do you want the script which makes it easier to tag bugs working again? [1] https://launchpad.net/launchpad-gm-scripts Thanks! -- Brian Murray signature.asc Description: Digital

Re: bug 1466574 - tests 1438 asks to choose UTC but no option in the installer

2015-10-01 Thread Brian Murray
zone consistently crashes from certain IP addresses). Brendan specifically mentioned debian-installer which is not the graphical installer - ubiquity. So I don't this is related. -- Brian Murray signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@li

Re: Please link libkpeople upstream

2015-09-30 Thread Brian Murray
On Wed, Sep 30, 2015 at 06:29:17PM +0200, Alberto Salvia Novella wrote: > Please, link <https://launchpad.net/ubuntu/+source/libkpeople> to > the appropriate upstream project. Do you happen to know the appropriate upstream project? -- Brian Murray signature.asc Description: Digit

Re: systemd documentation

2015-05-07 Thread Brian Murray
for: https://wiki.ubuntu.com/SystemdForUpstartUsers -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Automatic image testing

2015-05-06 Thread Brian Murray
On Tue, May 05, 2015 at 01:31:48PM +0200, Alberto Salvia Novella wrote: > Alberto Salvia Novella: > > I wonder if <https://errors.ubuntu.com/> isn't working too. > > Brian Murray: > >The graph being broken doesn't mean the whole website "isn't worki

Re: Automatic image testing

2015-05-04 Thread Brian Murray
On Mon, May 04, 2015 at 05:37:50PM +0200, Alberto Salvia Novella wrote: > Alberto Salvia Novella: > >I wonder if<https://errors.ubuntu.com/> isn't working too. > > Brian Murray: > > You are likely wrong, but its hard to tell given the limited > > informati

Re: Automatic image testing

2015-05-04 Thread Brian Murray
rking too. You are likely wrong, but its hard to tell given the limited information you've provided. -- Brian Murray signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Asking users to upstream

2015-04-27 Thread Brian Murray
d the value *upstream* from Ubuntu on this? > > 📺 As this dumps all the comments from upstream to Launchpad, all > what's going on will be visible downstream too, won't it? So any > mismatch should be obvious. No, not every bug tracker has it's comments imported into Launc

Re: package tracker

2015-02-11 Thread Brian Murray
iar. I haven't looked at it in quite a while though. Are the pages for a particular package useful? Do all the links and counts still work? -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Report issues with Unity8

2015-02-06 Thread Brian Murray
On Fri, Feb 06, 2015 at 06:30:37PM +0100, Fabio wrote: > > On 02/06/2015 04:28 PM, Brian Murray wrote: > >On Fri, Feb 06, 2015 at 07:54:35AM +0100, Fabio wrote: > >>Hallo > >>I'm testing unity8 on vivid but when I run apport it return that > >>unity8 is

Re: Report issues with Unity8

2015-02-06 Thread Brian Murray
On Fri, Feb 06, 2015 at 07:54:35AM +0100, Fabio wrote: > Hallo > I'm testing unity8 on vivid but when I run apport it return that > unity8 is not an official pkg. What does apt-cache policy unity8 show you? -- Brian Murray Ubuntu Bug Master signature.asc Description: Dig

Re: How can I figure out which package triggered this wrong upgrade?

2014-12-17 Thread Brian Murray
dia-graphics-drivers-331/+bug/1401390 -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: What if users warned about critical bugs?

2014-11-20 Thread Brian Murray
think your numbers are quite low and optimistic. Another consideration is that the Ubuntu Bug Control mailing list is moderated so any emails sent to it will need to be approved by an administrator. I'd like it if a different system were used. -- Brian Murray Ubuntu Bug Master

Crash reporting from Live CDs

2014-11-05 Thread Brian Murray
-615c-11e4-83ed-fa163e78b027 The OOPS ID we see corresponds to the nvidia-331-uvm crash report. It might be worth considering including information about OOPS IDs in the iso testing results. And of course if you notice anything weird about the crash reporting process, please let me know.

Re: Why bug 1283938 couldn't retrieve info from the upstream bug tracker?

2014-11-03 Thread Brian Murray
red on the launchpad-users mailing list. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: bzr Gedit branch

2014-10-29 Thread Brian Murray
#x27; packaging is maintained in the 'Bzr' version control system at: https://code.launchpad.net/~ubuntu-desktop/gedit/ubuntu Please use: bzr branch https://code.launchpad.net/~ubuntu-desktop/gedit/ubuntu to retrieve the latest (possibly unreleased) updates to the package. -- Brian M

Re: Bug 1325801 still affects the released 14.10 image, ie image won't boot!!!

2014-10-25 Thread Brian Murray
e fully intend to fix this in a Stable Release Update. -- Brian Murray signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: debian installer failure

2014-10-16 Thread Brian Murray
On Thu, Oct 16, 2014 at 09:53:49PM +0200, Alberto Salvia Novella wrote: > On 16/10/14 21:21, ∅ wrote: > >If you have any further advice on how I can help with this, it would > >be most appreciated. > > Don't worry, the bug is now triage and Brian Murray (the Ubuntu bug

Re: Who can see private bugs?

2014-08-21 Thread Brian Murray
Do you know some of these? Well, if there is a private crash report and apport marks another crash a duplicate of the first private crash then it would be automatically marked as Confirmed by Launchpad. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature --

Re: [Ubuntu-bugcontrol] Why not triaging confirmed bugs instead of new ones?

2014-07-20 Thread Brian Murray
real for sure, so you can easily know that no > confirmation is needed. I haven't talked to Brad about this in a while but I'm fairly certain that any bug task reported by apport is set to Confirmed by his bot, not just crashes. They set any new bug without apport information to Inc

Re: [Ubuntu-bugcontrol] Why not triaging confirmed bugs instead of new ones?

2014-07-20 Thread Brian Murray
rtance and then at bug heat. So something like this: Confirmed and Critical ordered by heat in descending order Confirmed and High ordered by heat in descending order ... If you were to just order the bug task list by heat you'd miss the value of the importance, since it is not included in the he

Re: We could automatically clean End Of Life bugs

2014-07-19 Thread Brian Murray
of things, and consequently will not reply to the bug report and then it will just auto-expire. This does not mean that the bug is invalid though, we should do some investigate work to determine whether or not the bug still exists or if there is enough information to make such a determination. -- Bri

Re: We could automatically clean End Of Life bugs

2014-07-19 Thread Brian Murray
you are confusing bug tasks targeted to an End of Life release and the generic bug task for the package which by default applies to the current release. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: [Papercuts-ninja] Common situations where a bug isn't real

2014-06-24 Thread Brian Murray
e/Fixable> I feel like there should be more information about how to determine if a bug is a "support request" or a "misconfigured system". Do you have plans to add more details or link to details about these types of situations? -- Brian Murray Ubuntu Bug Master sig

Re: Common situations where a bug isn't real

2014-06-16 Thread Brian Murray
oftware package has been installed from elsewhere" "The misconfigured their system" (notice the grammar change) The language "isn't real" is likely to aggravate people and rightfully so. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature

Re: Files being wiped by cloud storage services

2014-06-06 Thread Brian Murray
are this badly written, to not catch > file-system events properly. > > Just wanted a second opinion. I think it would help if you were to provide that information in your initial email, rather than just including a link. -- Brian Murray signature.asc Description: Digital signature --

Re: This needs attention

2014-05-28 Thread Brian Murray
for them. Additionally, another bit of advice is that although it is more work (especially if you can't use ubuntu-bug) it is best to open a bug report for your specific issue rather than assuming that another bug is exactly the same as yours. However, you might add a comment to a bug similar

Re: UBUNTU 14

2014-04-28 Thread Brian Murray
7th, this is due to influx of users of Ubuntu 14.04. See http://launchpad.net/bugs/1069827 for further details. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Ubuntu servers: different servers have different packages, leading to some issues

2014-04-21 Thread Brian Murray
ifferent servers so they all > contain the same packages? > - could this be considered a bug? If so, under what "component" should I > file it? > > Thanks in advance for your feedback! I found a bug report about the Taiwanese mirror being out of date, http://launchpad

Re: My Lubuntu Trusty upgrade experiences

2014-04-19 Thread Brian Murray
has been a prolonged difference between upgrades and isos being available. -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: My Lubuntu Trusty upgrade experiences

2014-04-18 Thread Brian Murray
I add it to the recipient list. The release announcement for Ubuntu did include a warning albeit a subtle one: "Users of Ubuntu 12.10 and 13.10 will be offered an automatic upgrade to 14.04 LTS via Update Manager shortly." -- Brian Murray -- Ubuntu-quality mailing list U

Re: Final Milestone Testing

2014-04-15 Thread Brian Murray
The crash file was not in fact attached to the bug report. -- Brian Murray Ubuntu Bug Master -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Final Freeze for Ubuntu 14.04 LTS (trusty) at 2100UTC today

2014-04-11 Thread Brian Murray
Update which could happen shortly after the release. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Bug importances - Suggestion for improvement

2014-04-09 Thread Brian Murray
that actions should not be justified[1] with a reason of "It simplifies software contents, bug fixing or development" when that reasoning is still under active discussion. [1] I've seen this used in one bug report already. -- Brian Murray Ubuntu Bug Master signature.asc Descriptio

Re: Screensaver isn't triggered right after the first boot

2014-04-07 Thread Brian Murray
dy know to which package this bug belongs to? It should probably be made a duplicate of http://launchpad.net/bugs/1245474. -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: [Ubuntu-bugcontrol] Stop triaging bugs

2014-03-26 Thread Brian Murray
ain bug > looks different from the "common" (whatever it may mean) bug, STOP. Find > why it is different. Don't assume that it is all the same. And, if something is different or you have any doubts ask for help either in the #ubuntu-bugs channel on irc or on the ubuntu-bugs

Re: Fwd: Re: [Bug 1285801] Re: virtuoso-t crashed with SIGSEGV on system startup

2014-03-25 Thread Brian Murray
On Sun, Mar 23, 2014 at 06:53:18PM +0100, Alberto Salvia Novella wrote: > What shall be done in this case? Could you please provide some more information about this particular situation so we can better provide advice? -- Brian Murray Ubuntu Bug Master -- Ubuntu-quality mailing list Ubu

Re: [Ubuntu-bugcontrol] Stop triaging bugs

2014-03-25 Thread Brian Murray
>> improvement and waste reduction, it becomes regular. > >> > >>So, since your work-flow conflicts with Launchpad's one and with principal > >>productivity recommendations, I'm sorry I'm not taking on your request; > >>except > >

Re: kerneloops

2014-02-14 Thread Brian Murray
Feb 13 13:34:15 localhost kernel: [36701.217525] Oops: 0002 [#1] SMP ... Feb 13 13:34:15 localhost kernel: [36701.277919] ---[ end trace f166bd03a370511f ]--- Without kerneloops enabled you'd like be unaware of these issues, unless you read your syslog regularly. ;-) -- Brian Murray Ubuntu B

kerneloops

2014-02-14 Thread Brian Murray
n choosing to report any OOPSes that you encounter. Its best to install this on real hardware. Thanks! -- Brian Murray Ubuntu Bug Master -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Are crashes automatically confirmed

2013-10-31 Thread Brian Murray
another person clicks "This bug affects me" or if another bug is marked as a duplicate of it. The apport retracer marks bug as duplicates of other bugs so that falls into the second case. -- Brian Murray Ubuntu Bug Master -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.

Re: A proposal to combine quality and bugsquad teams

2013-10-29 Thread Brian Murray
describes steps to recreate the bug and verify that it has in fact been fixed. Additionally, Stable Release Updates can have a very short feedback loop (verified SRUs are released at a minimum of 7 days) so contributors can see the results of their work quite quickly. -- Brian Murray -- Ubunt

Re: A proposal to combine quality and bugsquad teams

2013-10-29 Thread Brian Murray
ap between the two teams and that there is a lot of information that should be shared between both groups. -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: Reporting Bugs

2013-07-02 Thread Brian Murray
rt", is trying to address the fact that Launchpad automatically confirms bugs if a bug is made a duplicate of another or if someone clicks "affects me too". Is that right Joe? -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality

Re: How do YOU report your bugs during .iso testing???

2013-06-25 Thread Brian Murray
achine you are testing on does not have internet access. After saving the file and moving it to a system with internet access you can use 'apport-cli my.crash' (where my.crash is the saved crash file) to send the report to Launchpad. -- Brian Murray Ubuntu Bug Master signature.asc Desc

Re: Number of bugs in Ubuntu 13.04

2013-05-07 Thread Brian Murray
On Wed, May 08, 2013 at 12:14:52AM +0100, Bruno Girin wrote: > Hi Gabor, > > I've had all the problems you describe except #4. #4 is probably http://launchpad.net/bugs/1169984 -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality maili

Re: 12.04.1 to 13.04 Update Bug

2013-05-06 Thread Brian Murray
of the problem, it should be installing smoothly. Distibution upgrades are only supported and recommended between each release (12.04 to 12.10, 12.10 to 13.04) or LTS releases (10.04 to 12.04, 12.04 to 14.04). Is this a typo or were you really upgrading from 12.04 to 13.04? -- Brian Murray signa

Re: raring iso beta2 - files - internal error

2013-04-18 Thread Brian Murray
w * etc/apport/crashdb.conf: Disable Launchpad crash/kernel reports for * the raring release. Only report to http://errors.ubuntu.com from now on. This normally happens shortly after Beta 2. -- Brian Murray -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify sett

Re: dist-upgrade in ubuntu

2013-04-15 Thread Brian Murray
On Sun, Apr 14, 2013 at 07:06:14PM -0500, José Antonio Rey wrote: > And sudo do-release-upgrade upgrades the release itself. This is the recommended way to upgrade between releases and it has some special logic to resolve dependencies. -- Brian Murray -- Ubuntu-quality mailing list Ubu

Re: Session Logs for our classroom sessions

2013-02-06 Thread Brian Murray
Whoopsie then notices that there is a crash that should be uploaded and sends the crash to daisy. Additionally, if you are using the development release of Ubuntu apport will send the crash file to Launchpad and start the bug filing process for you. For stable releases of Ubuntu these only

Re: Reporting a bug - Unrecognized USB in raring laptop.

2013-02-04 Thread Brian Murray
Try 'ubuntu-bug storage'. This calls an apport symptom for diagnosing problems with issues with USB storage devices and will set the package appropriately. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists

Re: possible apport bug

2013-02-01 Thread Brian Murray
i had had my > install for two months and got that result. > > > Does this mean, you can use apport to install packages? No. -- Brian Murray Ubuntu Bug Master signature.asc Description: Digital signature -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify set

Re: possible apport bug

2013-02-01 Thread Brian Murray
any apport package hook can add arbitrary keys and values to apport reports so any list would not be comprehensive. Regardless, if someone wants to do this I'll be happy to answer any questions regarding keys and their meanings. -- Brian Murray signature.asc Description: Digital s

Re: possible apport bug

2013-01-31 Thread Brian Murray
On Fri, Feb 01, 2013 at 10:48:23AM +0800, Sanjeev Gupta wrote: > On Fri, Feb 1, 2013 at 10:28 AM, Brian Murray wrote: > > > On Fri, Feb 01, 2013 at 11:54:40AM +1100, Jackson Doak wrote: > > > it seems apport always reports "UpgradeStatus: No upgrade log present >

Re: possible apport bug

2013-01-31 Thread Brian Murray
7;t have a /var/log/dist-upgrade/main.log file: http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/raring/apport/raring/view/head:/data/general-hooks/ubuntu.py#L319 This would generally appear when you upgrade from one release to another. -- Brian Murray Ubuntu Bug Master signature.asc Descri