RE: Bank of America app working again

2018-10-26 Thread Carla Dawson
Mine is working too and I won't be asking Erica either. -Original Message- From: viphone@googlegroups.com On Behalf Of Lynn White Sent: Friday, October 26, 2018 7:15 PM To: viphone@googlegroups.com Subject: Re: Bank of America app working again Hi Richard, Yes sir. It’s working

Important announcement from the APH web site concerning the VisioBook and Refreshabraille 18

2018-10-26 Thread Richard Turner
VisioBook and Refreshabraille Effective immediately, APH will no longer be repairing VisioBooks and Refreshabrailles. The manufacturer has ceased operations and we are unable to acquire the necessary parts for repairs. Please contact Customer Relations at 1-800-223-1839 (press option 5, then

Re: ordering from American printing House

2018-10-26 Thread Richard Turner
After you get the checkout button to work, you will find a place to enter the billing and shipping information. Assuming you do not have an account with them already. Richard "It is a great thing to start life with a small number of really good books which are your very own." __ Sir Arthur

Re: ordering from American printing House

2018-10-26 Thread Lea W Langley
hi Richard, Thank you for the response. I am using my iPhone. There is a checkout button, but it seemed when I pressed it it didn’t do anything. I could try again. Also if you know, where do I put the credit card information in I thought that that would be at the checkout part. Is that correct?

RE: Ringtone Question

2018-10-26 Thread Sieghard Weitzel
What is a GW file name? From: viphone@googlegroups.com On Behalf Of Robert Wright Sent: Friday, October 26, 2018 7:48 PM To: viphone@googlegroups.com Subject: RE: Ringtone Question Did you double check in iTunes to se if the tones in question

Re: ordering from American printing House

2018-10-26 Thread Richard Turner
There should be a checkout link or button. Are you using a computer, or a web browser on the iPhone? Richard "It is a great thing to start life with a small number of really good books which are your very own." __ Sir Arthur Conan Doyle > On Oct 26, 2018, at 6:59 PM, Lea W Langley wrote: >

RE: Ringtone Question

2018-10-26 Thread Robert Wright
Did you double check in iTunes to se if the tones in question weren’t listed with a gw filename? character is found in how you treat people who cannot do anything for you!     ***    From: Carla Dawson Sent: Wednesday,

RE: a music question

2018-10-26 Thread Sieghard Weitzel
Well, if you find Waltr2 easier than it would be your only way apart from iTunes or subscribing to Apple Music. I personally never understood what the fuss about iTunes was about since I think syncing ringtones and music is really quite easy. From: viphone@googlegroups.com On Behalf Of Kay

RE: Watch 4, 911

2018-10-26 Thread Sieghard Weitzel
Hi Reggie, Sounds almost like something might be not working correctly on your Apple Watch 4, it is not supposed to be that sensitive, I think I heard somebody even said they wanted to demonstrate the fall detection, but just by deliverately falling it didn't go off because when you do that

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Sieghard Weitzel
You should also have haptic feedback meaning there should be a vibration when you reach the first and second point for app switcher and home screen. From: viphone@googlegroups.com On Behalf Of r...@startmail.com Sent: Friday, October 26, 2018 3:07 PM To: viphone@googlegroups.com Subject: RE:

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Sieghard Weitzel
Have you turned on Voiceover on the new phone before you attempt this? From: viphone@googlegroups.com On Behalf Of Cris Ali Sent: Friday, October 26, 2018 7:15 PM To: viphone@googlegroups.com Subject: RE: Trying to get a QuickStart on my new iPhone to work I agree with you Mary. In fact I have

Re: Bank of America app working again

2018-10-26 Thread Lynn White
Hi Richard, Yes sir. It’s working great. I have not tried to use Erica and probably won’t since I like the way the app has worked in the past. Sent from my iPhone > On Oct 25, 2018, at 7:29 PM, Richard Turner > wrote: > > Bank of America app is fixed in today's update. At least, I can

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Cris Ali
I agree with you Mary. In fact I have been on the phone waiting for accessibility to answer for over 30 minutes, and still waiting. So much for accessibility and customer’s service! I am very disappointed. This time apple will get low rating from me. From: viphone@googlegroups.com On Behalf

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Mary Otten
Well, all I know is it doesn’t work. I made sure Bluetooth was on on my old phone. No way to check on the new one, since I can’t get to settings. Bluetooth does need to be on. It just doesn’t work. I’ve never been so disgusted with the supposedly easy process from the company that put

RE: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Sieghard Weitzel
This is just my gut feeling, but somehow I can’t imagine you have to be exactly on the same iOS version for this to work, not sure what other factors are involved, but it makes no sense that you have to be on exactly the same version down to the double dot number, e.g. 12.0 or 12.0.1. From:

ordering from American printing House

2018-10-26 Thread Lea W Langley
hi all, Thank you for the help. I want to order the orbit reader 20 from American printing House I had it in my shopping cart, but I don’t know how to go to the checkout to order it. It lists the quantity the item the description and so on. Can anyone tell me what to do after I get it all into

RE: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Sieghard Weitzel
I was going to suggest for him to take it back where he bought it whether Apple Store or carrier store unless of course he ordered it and doesn’t live near any store. An Apple Store would be his best option, they can fix this for him in no time. From: viphone@googlegroups.com On Behalf Of

Re: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Richard Turner
I'm sure folks are tired of my suggesting to call Apple Accessibility, but you are more likely to get a resolution more quickly that way. 1-877-204-3930 It was so much easier with a home button. Richard "It is a great thing to start life with a small number of really good books which are

RE: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Cris Ali
Yes, I checked and I have the latest version of iTunes. What is mind bugling to me is that the recovery does not work either. When I do the recovery I am in the same place. iTunes cannot connect to the iPhone because it is locked with a passcode, enter the passcode and try again, and I have

RE: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Cris Ali
I can’t enter any passcodes. When I swipe up to upgrade as voice over tells me, voice over dies. When I brought a sighted person to enter the passcode, the phone was not responding. I only need to wipe it clean now. I can’t even do that. From: viphone@googlegroups.com On Behalf Of

Re: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread l . d . ethier23
The passcode is suppose to be the one of your other iphone. Try it Lyne > Le 26 oct. 2018 à 20:56, Mary Otten a écrit : > > Are you running the latest version of iTunes? I’m not sure if that’s a > problem, but it might be. I know there have been issues in the past where you > had to have

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Feliciano Godoy
You can sign in to the new phone and set up as new iPhone and then update it afterwards once it’s done updating, reset and do quick start. I know it’s a task that is time consuming but it’s worth a shot Regards, Feliciano For tech tips and updates, LIKE

Re: Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Mary Otten
Are you running the latest version of iTunes? I’m not sure if that’s a problem, but it might be. I know there have been issues in the past where you had to have your iTunes up to a certain level for things to work life. I can’t get the Quickstart to work either, and it is frustrating. I know my

Unable to do anything with my iPhone. I am not sure what the problem is!

2018-10-26 Thread Cris Ali
Hi folks, I bought a new iPhone XR and I can't set it up. First I tried the quick start as suggested by apple by putting it next to my old phone, , and it did not work. I then tried to set it up using the iTunes to no avail. Now I am stuck. I can't even get it to go into recovery mode to wipe it

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Mary Otten
My problem is the other way around. My old phone has iOS 12.01. My guess is that the new one doesn’t. And of course there won’t be any way to update that until I am all signed in. I guess that means I have to do it manually? What a drag! Sent from my iPhone > On Oct 26, 2018, at 5:27 PM,

Re: Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Feliciano Godoy
Hi, I had this issue with both devices on iOS 12 with the exception that the old device had iOS 12 and the new iOS 12.0.1 was on the new device. Once I updated the old device, I was able to do this without any issues. Regards,Feliciano For tech tips and updates, LIKE

Trying to get a QuickStart on my new iPhone to work

2018-10-26 Thread Mary Otten
You’re supposed to be able to set up a new iPhone five bring up near to your old iPhone, as long as the old one is running at least iOS 11. I have my two iPhones right next to each other, and nothing is happening so far as I can tell. It’s supposed to sign in automatically. What am I missing?

Re: Facebook question

2018-10-26 Thread Rebecca Ilniski
I don't find it useful because to have to go to every post just to read is tedious especially on the go and number 2 since I work my job does not allow me on Facebook in general. Rebecca and guide dog Kabob email: rilni...@gmail.com On Oct 26, 2018, at 7:59 PM, Donna wrote: I’m

Re: Facebook question

2018-10-26 Thread Donna
I’m confused..Why do you want to get rid of See More??? I find this useful. Donna > > Hi all. Is there any way to get rid of the See More link in Facebook > > posts emails and just get the whole comment or post` Rebecca and guide dog > Kabob > email: rilni...@gmail.com > > -- > The

Re: Questions using a braille display

2018-10-26 Thread Agent086b
Hi, thanks. Have not seen a Braille Lite. I started on a frame and stiless. Max. > On 27 Oct 2018, at 9:05 am, Susie Stageberg wrote: > > “chord” is a term used in this case to mean that you press the spacebar along > with the other keys indicated. So, space with dots 1 and 3. The term “chord”

Re: Questions using a braille display

2018-10-26 Thread Scott Davert
Hi Don. You can find an official generic list of commands on Apple's website: http://wild.link/apple/AIL1Bg For whatever reason, Apple did not map the wizwheels to any commands. With iOS 12, though, you may be able to map your own if you want. I'm not sure, since I no longer have access to the

RE: finger print no longer working

2018-10-26 Thread Kevin Minor
Hi Paula. I ran into the issue of my iPhone not reading my fingerprint. I had an Otter box Defender case on the phone, and I had to remove the plastic cover over the fingerprint sensor to get it to work again. Hope this helps. Have a blessed day and don’t work too hard. Kevin Minor and the

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread rhs
I figured out part of my problem is that the app switcher comes up at the third plunk, not the first. Thanks for the idea of the assist gestures. From: viphone@googlegroups.com On Behalf Of Ed Worrell Sent: Friday, October 26, 2018 4:31 PM To: 'Carol Pearson' via VIPhone Subject: Re:

RE: Questions using a braille display

2018-10-26 Thread Susie Stageberg
“chord” is a term used in this case to mean that you press the spacebar along with the other keys indicated. So, space with dots 1 and 3. The term “chord” is from the old Braille Lite days. Susie From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Agent086b

Re: Questions using a braille display

2018-10-26 Thread Kimberly
A chord means you press the dots as indicated while at the same time depressing the spacebar. Sent from Kimber's iPhone The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx > On Oct 26, 2018, at 5:06 PM, Agent086b wrote: > > Hi, > please could

Re: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Ed Worrell
Hello, Yes you can set up the assistive touch option and have menu options. This will show up as a small dot on the screen that you can actually set to utilize the home gesture, app switcher, Notification Center and control center. It’s not ideal but it could work as a work around in noisy

Re: Questions using a braille display

2018-10-26 Thread Agent086b
Hi, please could somebody explain the dots 1=-3 chord? I understand the dots but not the Chord> Thanks as always for any help. Max. > On 27 Oct 2018, at 2:37 am, Flor Lynch wrote: > > Use the Panning buttons – which are the leftmost and rightmost buttons on the > front face of the display – to

RE: Netflix questions

2018-10-26 Thread Bill Outman
I'm not sure how to find that button within a film or show. That's what I was hoping to do originally, as I remember an Applevis podcast about this some time ago. Bill -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jim Fettgather

RE: Netflix questions

2018-10-26 Thread pdllogan77
If you are watching something ..double tab on “audio and subtitle options” ..under audio select “English audio description” .. then double tap on close .. it will stay that way until you switch it manually… If what you are watching doesn’t have that option, then it isn’t described. Most

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread rhs
Are there any alternative ways to bring up the home screen or the app switcher? Part of my problem is hearing the tones because they seem pretty quiet. Is there a way to change the sound to something I can hear better? -Original Message- From: viphone@googlegroups.com On Behalf Of

Re: Netflix questions

2018-10-26 Thread Jim Fettgather
Hi Bill, it seems as if there are 2 ways to make this happen. You can try setting this up right from the iPhone, Settings, General, Accessibility, scroll all the way down, you will fine, Audio Descriptions, and make sure it is turned on. Netflix claims that it will honor this setting.

Re: Facebook question

2018-10-26 Thread Paul Mcgann
what is email for facebook if i have question for facebook to ask? i can't do with website like this. i need email contact. thank you! On 10/26/2018 4:03 PM, Rebecca Ilniski wrote: Hi all. Is there any way to get rid of the See More link in Facebook posts emails and just get the whole

Facebook question

2018-10-26 Thread Rebecca Ilniski
Hi all. Is there any way to get rid of the See More link in Facebook posts emails and just get the whole comment or post` Rebecca and guide dog Kabob email: rilni...@gmail.com -- The following information is important for all members of the V iPhone list. If you have any questions or

RE: Netflix questions

2018-10-26 Thread Bill Outman
I am using the iPhone 8 Plus to watch in Netflix. I found App Settings button under the More tab, but didn’t find enabling audio description as was described. Bill Outman From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Deidre Muccio Sent:

Re: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Maria Reyes
Not Greg but to power off the phone you have to press and hold the power and one of the volume buttons until the power off screen comes up. My group: marias-chat+subscr...@googlegroups.com > On Oct 26, 2018, at 3:37 PM, Cris Ali wrote: > > Hi Greg, > The side button is the power button,

Re: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Maria Reyes
Hi, To activate VoiceOver on the iPhone XR you can tripple click the side button. I don't think Siri is on when you first turn on the phone to set it up. My group: marias-chat+subscr...@googlegroups.com > On Oct 26, 2018, at 3:33 PM, Greg Wocher wrote: > > Hello, > On the new phones you

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Cris Ali
Hi Greg, The side button is the power button, right? I thought if you long press the power button it will turn the phone off. Or is turning off the phone is now done differently? Sorry for these basic questions. Cheers, Cris -Original Message- From: viphone@googlegroups.com On

Re: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Greg Wocher
Hello, On the new phones you activate siri by long pressing the side button. Greg Wocher > On Oct 26, 2018, at 3:31 PM, Cris Ali wrote: > > No I am not referring to hey siri. I want to activate siri so that I can > start voice over on a new phone. In the past pressing and holding the home

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Cris Ali
No I am not referring to hey siri. I want to activate siri so that I can start voice over on a new phone. In the past pressing and holding the home key activated siri, and one would ask siri to start voiceover. Now I have no idea how to start voice over without sighted help. Cheers, Cris it

Re: a music question

2018-10-26 Thread Kay Malmquist
Ah Sieghard, Many many years ago I set up iTunes to work with my 4 S. Yes, that is how I got the music on to that phone along with several ring tones. Then came a time when iTunes became less and les friendly and I quit using iTunes. I have never even set up this 6 S to use with iTunes and

Re: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Marie
You have to slide up and the first tone is to bring up the home page and the second tone will activate the app switcher. It takes practice but you should get the hang of it. If you are referring to Hey Siri, go into the settings for siri and turn the feature on. Marie -Original

RE: Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread Cris Ali
This is a good question. I also got iPhone XR and wondering how to do that. I also like to know how to activate sire and with that voice over for the first time. Cheers, Regards, Cris -Original Message- From: viphone@googlegroups.com On Behalf Of r...@startmail.com Sent: Friday,

Watch 4, 911

2018-10-26 Thread regina alvarado
I have a question about my Apple Watch 4. Is there a way to make it less sensitive to SOS? Three times it has gone off and I have stopped it from calling, but last night I took it off my wrist and laid it down. I didn't slam it, but it went off and before I realized it had called 911. What can

Bringing up the home screen and app switcher on IPhone XR

2018-10-26 Thread rhs
Hi, I am having problems bringing up the home screen and app switcher on my IPone XR. First, as I move my finger up I hear a sound indicating I have reached one of those magic spots. Am I wrong in thinking that I ought to be able to lift my finger from the first tone and have the app

RE: finger print no longer working

2018-10-26 Thread Paul and Paula Jordan
It does say it’s set up, though it takes a long time to get through that process. I even went in to settings and deleted all finger prints and started from scratch. God bless! Paula and Tarçon From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel

Re: Questions using a braille display

2018-10-26 Thread Flor Lynch
Use the Panning buttons – which are the leftmost and rightmost buttons on the front face of the display – to move between lines (as you would if using it with your computer). The WhizWhewels do nothing in iOS. (They are an FS invention which, regrettably, FS/Vispero have ditched.) in iOS, use

RE: a music question

2018-10-26 Thread Sieghard Weitzel
If you ask nicely an Apple Store may do it for you. What I wonder is how you got the music to your 4S in the first place since you can only download it from the iTunes store in which case you bought it there or you had to transfer it using iTunes (the software) in which case you should have

RE: finger print no longer working

2018-10-26 Thread Sieghard Weitzel
Is it not working at all, i.e. does it not even let you set it up? If so you may have to take the phone to an Apple Store and get them to check out the Touch Id home button. From: viphone@googlegroups.com On Behalf Of Paul and Paula Jordan Sent: Friday, October 26, 2018 7:07 AM To:

RE: a music question

2018-10-26 Thread Alan Lemly
Russ, There is a program called WALTR 2 that will let you transfer music and other media from your computer to your iDevice without using iTunes but I don't know if it lets you go the other direction from iDevice to computer. WALTR 2 is accessible but it costs $40 USD and can be read about

Re: a music question

2018-10-26 Thread Anthony Vece
Hi Kay; I do not have the definitive answer but, I would call the Apple accessibility number. HTH Anthony Sent from my Verizon iPhone X!!! > On Oct 26, 2018, at 10:33 AM, Kay Malmquist wrote: > > Don't know about that, but what I want to do is switch my music from my 4 S > to my6 S. > >

Re: a music question

2018-10-26 Thread Kay Malmquist
Don't know about that, but what I want to do is switch my music from my 4 S to my6 S. Kay Malmquist kay.malmqu...@gmail.com Your reputation is in the hands of others. That's what a reputation is. You can't control that. The only thing you can control is your character. - Wayne Walter Dyer

Re: Battery still an issue with iPhone SE and iOS 12

2018-10-26 Thread Vicki W.
I've been away and have hundreds of messages to catch up on, so I'm not sure what was said on this problem. I noticed my battery level on my mini IPad and phone both dropped. I double checked the display to make sure my brightness hadn't been turn on by itself, as it sometimes does, and on

volume issue

2018-10-26 Thread Vicki W.
Hi Group, Since updating to IOS 12, the volume control in the rotor doesn't work at all. It used to raise either VO or SIRI, depending on what window I was in, but now it doesn't change anything, not either of the voices or even the volume of any mp3 or other audio I'm playing. My settings in

Re: Questions using a braille display

2018-10-26 Thread Donna
Hi This website has a link to download a BRL file. https://tech.aph.org/or20/ Donna > > I really hate to ask this, but I found an on line version of the Orbit users > guide, but can someone tell me where I can download it to read when or where > I like? > > Kay Malmquist >

finger print no longer working

2018-10-26 Thread Paul and Paula Jordan
Hi all. My finger print is no longer working. I’ve re-set it several times, turned the phone off and on and done the more complete re-set with the volume down and home button. Nothing seems to work. I’ve also wiped the screen and home button with a damp paper towel and also with a glasses

RE: Questions using a braille display

2018-10-26 Thread Richard Turner
Apparently, they do allow attachments, so Kay, you will get it twice, but it is attached to my original reply as a .docx file. Richard “Definition of an expert: An ex is a has-been and a spirt is a drip under pressure.” – Bruce U. Utah Phillips From: viphone@googlegroups.com On Behalf Of

Re: Netflix questions

2018-10-26 Thread Deidre Muccio
I also find Netflix very to use. My only complaint is that they don't change stuff up enough. Amazon video prime or Amazon prime videos are very easy to use two from the app. Only problem with that format is that once you start playing something you can't add it to your watchlist so when you

RE: Questions using a braille display

2018-10-26 Thread Richard Turner
They have a PDF version on the site, but I saved it as a Word document. I don’t think I can send attachments to the list, so I’ll send it to you directly, though I’ve tried attaching it here. I cannot access your Email address from this message, so if the attachment doesn’t appear, send me a

RE: a Braille display may have a feature, but the screen reader has to support it as well.

2018-10-26 Thread Zhi Huang
Thank you for that. I looked it up and you are correct. However, my original comment about screen reader support is still a factor. I pasted this from the below link: Handy Tech Actilino Review | AppleVis

Re: Netflix questions

2018-10-26 Thread Ian Harrison
Hi All, here is my experience from the UK: Accessing the list of AD films is different on the iphone to the Apple TV. On the iphone it feels like it is at the bottom of a vertical category list, while in the apple TV it is at the end of a horizontal list. Clicking on the category brings up

Re: a music question

2018-10-26 Thread Russ Kiehne
Aren’t there third party programs that will allow you to copy the music from your iphone to your computer? From: Kay Malmquist Sent: Thursday, October 25, 2018 11:18 AM To: viphone@googlegroups.com Subject: Re: a music question Well, on that old 4S I think it can not be updated and is still

Re: Questions using a braille display

2018-10-26 Thread Kay Malmquist
I really hate to ask this, but I found an on line version of the Orbit users guide, but can someone tell me where I can download it to read when or where I like? Kay Malmquist kay.malmqu...@gmail.com Your reputation is in the hands of others. That's what a reputation is. You can't control

Re: a Braille display may have a feature, but the screen reader has to support it as well.

2018-10-26 Thread alia robinson
the actilino can. it’s awesome. On Oct 25, 2018, at 7:45 PM, Zhi Huang wrote: Hi all: I’ve been reading different questions and responses regarding Braille displays and as an instructor, I would like to clarify something. A Braille display can have a feature, but that feature may not be