Re: [VoiceOps] some of my customers DID show as Possible Spam

You cut out the part where it was their city government calling, wanting to know what the citizens would like "fixed" and focused on in the communities. You'd opt out of this? Do you also not vote? Also not a collection agency, it's the primary biller, and the customer has opted into the calls i

Re: [VoiceOps] some of my customers DID show as Possible Spam

iConectiv just sent an email today about a service they are doing with CTIA www.registeredcaller.com I'm sure other CNAM providers will come out with similar products. On Mon, Nov 15, 2021 at 11:48 AM Jay Hennigan wrote: > On 11/15/21 09:20, Carlos Alvarez wrote: > > I brought this up on the li

[VoiceOps] VoIP SMS Campaign Fees

Sorry if this was already discussed and I missed it. I saw a notice on our Voip Innovations account today that any business DID's that send SMS messages to a consumer in any way now have to be registered with 'Campaignregistry.com' Looks like this requires a $200 signup, and then potentially

Re: [VoiceOps] some of my customers DID show as Possible Spam

On 11/15/21 09:20, Carlos Alvarez wrote: I brought this up on the list previously, you can probably go find that last discussion.  We have two customers who see this all the time. Primary problem is with T-Mobile, where anyone can mark things.  It's social or crowd-sourced "intelligence."  The

Re: [VoiceOps] some of my customers DID show as Possible Spam

I brought this up on the list previously, you can probably go find that last discussion. We have two customers who see this all the time. Primary problem is with T-Mobile, where anyone can mark things. It's social or crowd-sourced "intelligence." Then a few other companies started doing the sam

Re: [VoiceOps] Interesting proactive email from Telnyx

That's probably a limitation on the Cloudflare side and not Telnyx themselves choosing specific IPs over ranges. - Heath On Mon, Nov 15, 2021 at 9:50 AM Carlos Alvarez wrote: > We're just barely trying them out, mostly for SMS. Prices seem pretty > high compared to our other providers so it's

[VoiceOps] Interesting proactive email from Telnyx

We're just barely trying them out, mostly for SMS. Prices seem pretty high compared to our other providers so it's really just a convenience/test at this point. But this was interesting: Dear customer, Telnyx has reason to believe that sip.telnyx.com will be targeted in a subsequent DDoS attac

Re: [VoiceOps] some of my customers DID show as Possible Spam

Hi, Yes, only with MS Teams. Here is some more info: https://erik365.blog/2021/08/15/microsoft-teams-spam-call-notifications/ [logo Hello BV] Peter Batenburg CLOUD EXPERTS Hello bv ZAAKVOERDER [Facebook][Instagram]

Re: [VoiceOps] some of my customers DID show as Possible Spam

We get this frequently as well. It’s concerning that it normally comes from newly ported customers. But the carrier always states that it is most likely the recipients spam service. I send my customers the same KB every time. Many times legitimate numbers show up as spam on Mobile carriers' sp

Re: [VoiceOps] some of my customers DID show as Possible Spam

I think the talk I linked in my previous post actually speaks to this really well: https://www.youtube.com/watch?v=L8iqgZ5bLaw Short answer: there’s likely no specific reason these DIDs were flagged. > On Nov 15, 2021, at 10:11 AM, Izzy Goldstein - TeleGo > wrote: > > We get Support Tickets

Re: [VoiceOps] some of my customers DID show as Possible Spam

Izzy, Have a look https://www.youtube.com/watch?v=L8iqgZ5bLaw&feature=youtu.be On Mon, Nov 15, 2021 at 10:16 AM Izzy Goldstein - TeleGo < igoldst...@telego.net> wrote: > We get Support Tickets from our clients that when they call > their Customers, their customers see the call from Possible or

Re: [VoiceOps] some of my customers DID show as Possible Spam

I suppose it would depend on how that's being generated. Is there some third party reputation service being used? Is it just based off of STIR/SHAKEN attestation? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-i

[VoiceOps] some of my customers DID show as Possible Spam

We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc I reached out to our vendor we use for Termination, who is an aggregator and they say the issue is with the person getting the call, Why is this happening