Re: Update on Password problem update

2018-11-21 Thread Tim Law
Pat you’re fortunate to have an Apple Tech spend so much time working through all these things and guiding you into the risky territory that Terminal allows. I have hundreds of passwords and notes kept securely inside 1Password which I find is an excellent product. You can’t however, forget the

Re: Update on Password problem update

2018-11-21 Thread Neil Houghton
Original Message- From: on behalf of Pat Reply-To: WAMUG Date: Wednesday, 21 November 2018 at 15:52 To: WAMUG Subject: Update on Password problem update Hello, all, Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, Neil. I can log into the computer no

Update on Password problem update

2018-11-20 Thread Pat
Hello, all, Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, Neil. I can log into the computer now. I rang Apple this morning, and was passed through several people to an Apple technician. After he had tried making a few new passwords, and getting the same result a

Re: Password problem update

2018-11-20 Thread Diana & Graham Stevens
Hi Jewels The problem I had was quite different. My husband’s iPhone kept asking him to sign in to his Apple ID. When we tried it never worked. I rang Apple and they told me to log into the Apple ID server. I did, it worked. Later he sent us an email with a couple of URLs, I did not look at the

Re: Password problem update

2018-11-20 Thread Neil Houghton
-Original Message- From: on behalf of Patricia Scott Reply-To: WAMUG Date: Tuesday, 20 November 2018 at 22:13 To: WAMUG Subject: Password problem update I have now supposedly reset my password 3 times, except none of them have worked. Apple ‘support’ has not helped at all. T

Re: Password problem update

2018-11-20 Thread Julie Bedford
Diana, Could you please let us know the URL address Thanks Jewels > On 21 Nov 2018, at 7:17 AM, Diana & Graham Stevens > wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I rang in the late afternoon and got through very quickly.

Re: Password problem update

2018-11-20 Thread Tim Law
Is the problem logging into the computer or is the problem logging into your AppleID Regards Tim Sent from Tim's iPhone > On 21 Nov 2018, at 7:17 am, Diana & Graham Stevens > wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I

Re: Password problem update

2018-11-20 Thread Diana & Graham Stevens
Hi Pat Why don’t you ring Apple support. They solved my password problem when I got no answers. I rang in the late afternoon and got through very quickly. The man also sent me the URL so I could find it again plus some other useful URLs. Good luck Diana Sent from my iPad > On 21 Nov 2018, at

Re: Password problem update

2018-11-20 Thread Susan Hastings
Pat, if you change your Apple password, it is universal. That becomes the password you use with your Apple ID and the new password will have to be used for all of your devices. It’s not a bug. Just make sure that you are using the same password on all of your devices. When you change the passwo

Password problem update

2018-11-20 Thread Patricia Scott
I have now supposedly reset my password 3 times, except none of them have worked. Apple ‘support’ has not helped at all. The automated system does not target the right objectives. It drags in my phone and iPad and tries to make new passwords for them, when it is the computer that needs it. I as