On Tue, Nov 3, 2009 at 5:49 PM, Bret Pettichord b...@pettichord.com wrote:
I think we need a page called Support at http://watir.com/
It should include Watir General, IRC, Jira and Stack Overflow.
Done. The page is not finished yet, I will work more on it next week.
Feedback is welcome.
Željko
Hello,
Regarding the Why isn't my question being answered? section, could you add
links to the How to handle popups Wiki page in the 4th paragraph?
FK
On Fri, Mar 5, 2010 at 8:19 AM, Željko Filipin
zeljko.fili...@wa-research.ch wrote:
On Tue, Nov 3, 2009 at 5:49 PM, Bret Pettichord
On Fri, Mar 5, 2010 at 12:19 PM, Željko Filipin
zeljko.fili...@wa-research.ch wrote:
Done. The page is not finished yet, I will work more on it next week.
Feedback is welcome.
I did not post the link:
http://watir.com/support/
Željko
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On Fri, Mar 5, 2010 at 1:41 PM, Felipe Knorr Kuhn fkn...@gmail.com wrote:
Regarding the Why isn't my question being answered? section, could you
add links to the How to handle popups Wiki page in the 4th paragraph?
Would you please do that yourself? It is just a wiki page, everybody can
edit it.
Done,
I had to reset password first because I haven't logged in ages. :)
FK
On Fri, Mar 5, 2010 at 9:47 AM, Željko Filipin
zeljko.fili...@wa-research.ch wrote:
On Fri, Mar 5, 2010 at 1:41 PM, Felipe Knorr Kuhn fkn...@gmail.com
wrote:
Regarding the Why isn't my question being answered?
2010/3/5 Felipe Knorr Kuhn fkn...@gmail.com
I had to reset password first because I haven't logged in ages. :)
Thanks for editing the page. I will review it the next week when I continue
working on the support page.
Željko
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The Support page on Watir.com and the guidelines page on the wiki look
great!
Thanks guys!
-Tiffany
On Mar 5, 6:28 am, Željko Filipin zeljko.fili...@wa-research.ch
wrote:
2010/3/5 Felipe Knorr Kuhn fkn...@gmail.com
I had to reset password first because I haven't logged in ages. :)
Thanks
Bret/Z* - I will update the help page today.
Alan
On Nov 3, 2009 3:23 AM, Željko Filipin zeljko.fili...@wa-research.ch
wrote:
On Tue, Nov 3, 2009 at 2:00 AM, b...@pettichord.com bpettich...@gmail.com
wrote: I guess for now...
I am afraid if we do not push it, that change will not happen. I
Željko Filipin wrote:
On Tue, Nov 3, 2009 at 2:00 AM, b...@pettichord.com
mailto:b...@pettichord.com bpettich...@gmail.com
mailto:bpettich...@gmail.com wrote:
I guess for now, I would say that people should be told that they can
post questions in either location. There are very few
On Tue, Nov 3, 2009 at 5:24 PM, Bret Pettichord b...@pettichord.com wrote:
If you personally think it
is better and would prefer using it, you can tell people that that is
the best way to get an answer from you.
Stack Overflow is to this group like Git is to trying to remember what you
have
Željko Filipin wrote:
On Tue, Nov 3, 2009 at 5:24 PM, Bret Pettichord b...@pettichord.com
mailto:b...@pettichord.com wrote:
If you personally think it
is better and would prefer using it, you can tell people that that is
the best way to get an answer from you.
Stack Overflow is to this
I made a first pass at adding some additional stuff to
http://wiki.openqa.org/display/WTR/Support. Let me know what you think and
if you can make it better please do.
Alan
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On Fri, Oct 30, 2009 at 8:28 PM, Bret Pettichord b...@pettichord.com
wrote:
Good suggestion. I just set up a login for that site and will start
spending more time there.
Since three of four* top posters to this group (
http://groups.google.com/group/watir-general/about) think moving to Stack
I guess for now, I would say that people should be told that they can
post questions in either location. There are very few people actually
answering watir questions on stackoverflow right now. Basically it is
just you Zeljko, although I did see Mark A make an appearance.
I would like to revise
.
/\/\ark
_
From: watir-general@googlegroups.com [mailto:watir-gene...@googlegroups.com]
On Behalf Of Željko Filipin
Sent: Thursday, October 29, 2009 6:34 PM
To: watir-general@googlegroups.com
Subject: [wtr-general] Re: Answering incomplete requests
I have been thinking about
Hi Mark,
My comments are inline.
2009/10/30 Mark Anderson mander...@drillinginfo.com
I also monitor the watir tag at stackoverflow.com. There have been very
few queries there, and if they are of slightly higher quality than the
average question here, I think that it is because of the barriers
Good suggestion. I just set up a login for that site and will start
spending more time there.
Bret
Željko Filipin wrote:
I have been thinking about this for a long time, and it just came to
me that it is related to this thread. I think the time has come to
take Watir support to the next
I have been thinking about this for a long time, and it just came to me that
it is related to this thread. I think the time has come to take Watir
support to the next level.
Have you heard about site called Stack Overflow? I use it all the time.
Created by Jeff Atwood and Joel Spolsky. If you do
I also like the tone of that page.
I think it's a really bad idea to either humiliate people or go over-
the-top with rules like SQAForums.
Maybe some people are lazy, others might just be ignorant but I try
not to judge as I don't know their circumstances. The questions I've
answered here and
On Fri, Oct 23, 2009 at 10:01 PM, Ethan notet...@gmail.com wrote:
Perhaps a wiki page on what information is needed from people in order for
them to get help - the initial response could just be a link to that page,
and if they don't reply with information that generally conforms to what is
Jari Bakken wrote:
On Fri, Oct 23, 2009 at 10:01 PM, Ethan notet...@gmail.com wrote:
Perhaps a wiki page on what information is needed from people in order for
them to get help - the initial response could just be a link to that page,
and if they don't reply with information that
On Fri, Oct 23, 2009 at 10:02 PM, Chris christopher.mcma...@gmail.com
wrote:
2. is a bad option. That one nearly killed the Perl community a
decade ago, and it's still an issue.
+1
I do not want to become one of those cranky unix (and obviously perl) gurus
with long beards that reply only
I'm for being more firm, but with limits. We can't help people that can't
help themselves - or at least none of us have the time for it. I believe
that people with legitimate questions, that don't know how to ask them or
use the right words will keep trying if they are lead in the right
On Sat, Oct 24, 2009 at 9:13 PM, Alan Baird aba...@bairdsnet.net wrote:
I was thinking about one possible section to add: things you can do that
definitely will not get your question answered. I could add this unless
somebody objects.
Please do.
Željko
1. Stop responding to incomplete requests. Maybe they will repost with
more information. Maybe not. Anyway, just ignore them.
2. Humiliate them and question their right to claim to be a tester if
they can't even report a problem correctly. Make it clear that Watir is
only for testers who
On Fri, Oct 23, 2009 at 9:49 PM, Bret Pettichord b...@pettichord.com
wrote:
1. Stop responding to incomplete requests. Maybe they will repost with
more information. Maybe not. Anyway, just ignore them.
Until I get some time for a longer reply, I just want to say I will ignore
bad questions.
Seems to me, if we're receiving 'incomplete requests', then maybe there's a
way to drive towards more complete requests.
In the LoadRunner forum on SQAForums, they're pretty militant about getting
environment information upfront before they'll answer questions.
Maybe if we adopted some sort of a
Chris wrote:
one option might be to emulate the Perl community of the time and
start a 'watir-beginners' list, with a commitment from some veterans
to spend time there, but emphasize that it is a list for newbies to
help each other.
Any one interested in doing this?
Jason Trebilcock wrote:
Seems to me, if we're receiving 'incomplete requests', then maybe
there's a way to drive towards more complete requests.
In the LoadRunner forum on SQAForums, they're pretty militant about
getting environment information upfront before they'll answer questions.
I try to give them a shot and ask for more information. If they don't
provide any, I ignore the question.
One of my favorite things about Watir is the group of really great
people who support it and the patience they showed me when I was just
learning. You're right, though, there are some
Perhaps a wiki page on what information is needed from people in order for
them to get help - the initial response could just be a link to that page,
and if they don't reply with information that generally conforms to what is
required, it gets ignored.
Of course, some people asking questions here
On Fri, Oct 23, 2009 at 11:01 PM, Ethan notet...@gmail.com wrote:
Perhaps a wiki page on what information is needed from people in order for
them to get help
Take a look at the footer of every e-mail from this group. You will find
this:
Before posting, please read the following guidelines:
Bret Pettichord wrote:
Jason Trebilcock wrote:
Check out the top paragraph here:
http://groups.google.com/group/watir-general
Bret
The guidelines link was broken. I just fixed it. Maybe that will help.
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Hey Zeljko, I didn't mean to offend. By no means must one have a background
in a Computer Science related field to understand software testing. I think
it helps because in order to test software very effectively I think you must
be able to understand it. Anyway, detail-oriented-ism and an eye for
On Fri, Oct 23, 2009 at 11:42 PM, Nathan Lane nathamberl...@gmail.com
wrote:
I didn't mean to offend.
I did not get it as an insult. :) I just wanted to say that I think you just
need to have a brain, and you will be able to ask a good question. Maybe it
is a language problem. Maybe people just
On Fri, Oct 23, 2009 at 9:49 PM, Bret Pettichord b...@pettichord.com
wrote:
2. Humiliate them and question their right to claim to be a tester if
they can't even report a problem correctly. Make it clear that Watir is
only for testers who have some basic competence.
I do not think this would
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