[WISPA] Customer ID-10-T problems

2010-06-09 Thread Matt Larsen - Lists
So we get an angry call from a customer demanding that we come out to fix their computer, because their Internet hasn't worked for a couple of months. Check the system logs, and yes - her link has been down for 13 days. Since we have an automated system that calls every two days when a custo

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Jerry Richardson
EEE GADS -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Matt Larsen - Lists Sent: Wednesday, June 09, 2010 8:55 PM To: WISPA General List; Mikrotik discussions Subject: [WISPA] Customer ID-10-T problems So we get an angry call

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Josh Luthman
List; Mikrotik discussions > Subject: [WISPA] Customer ID-10-T problems > > So we get an angry call from a customer demanding that we come out to > fix their computer, because their Internet hasn't worked for a couple of > months. > > Check the system logs, and yes - her link has

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Glenn Kelley
wireless-boun...@wispa.org [mailto:wireless- >> boun...@wispa.org] On Behalf Of Matt Larsen - Lists >> Sent: Wednesday, June 09, 2010 8:55 PM >> To: WISPA General List; Mikrotik discussions >> Subject: [WISPA] Customer ID-10-T problems >> >> So we get an

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Robert West
: Wednesday, June 09, 2010 11:55 PM To: WISPA General List; Mikrotik discussions Subject: [WISPA] Customer ID-10-T problems So we get an angry call from a customer demanding that we come out to fix their computer, because their Internet hasn't worked for a couple of months. Check the system

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Robert West
Fired. Fired. Fired. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Thursday, June 10, 2010 12:01 AM To: WISPA General List Subject: Re: [WISPA] Customer ID-10-T problems When a customer costs more then what you

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Robert West
Bob- -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Glenn Kelley Sent: Thursday, June 10, 2010 12:02 AM To: WISPA General List Subject: Re: [WISPA] Customer ID-10-T problems That is classic ! On Jun 10, 2010, at 12:00 AM, Josh Luthman

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread D. Ryan Spott
I used to work for a colo firm and we had a customer come in with sabers rattling and lawsuit threats flying that we had allowed his colocated server to be hacked He proved it by sending us the source code of the web-page served by his server... We were a bit puzzled until we viewed the render

Re: [WISPA] Customer ID-10-T problems

2010-06-09 Thread Robert West
; Mikrotik discussions Subject: [WISPA] Customer ID-10-T problems So we get an angry call from a customer demanding that we come out to fix their computer, because their Internet hasn't worked for a couple of months. Check the system logs, and yes - her link has been down for 13 days. Since we ha

Re: [WISPA] Customer ID-10-T problems

2010-06-10 Thread David E. Smith
On Thu, Jun 10, 2010 at 00:01, Robert West wrote: > Fired. > > Fired. > > Fired. http://www.dailymotion.com/video/xap8cr_donald-trump-fired-by-wwe-chairman_sport Be careful when you fire someone, there could be repercussions. David Smith MVN.net ---

Re: [WISPA] Customer ID-10-T problems

2010-06-10 Thread Marlon K. Schafer
Two words Matt. You're FIRED grin marlon - Original Message - From: "Matt Larsen - Lists" To: "WISPA General List" ; "Mikrotik discussions" Sent: Wednesday, June 09, 2010 8:54 PM Subject: [WISPA] Customer ID-10-T problems > So we get a