RE: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-06 Thread Elizabeth Spiegel
Hi Carolyn I'm with Jakob on this one - as far as opening new windows is concerned anyway. I used to think it was unnecessary, but while user testing something else, noticed that when PDFs opened without a new browser window, many users would then close the document and be annoyed that the

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Felix Miata
On 2009/02/05 16:30 (GMT-0500) Carolyn Diaz composed: My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window. Someone cited Jakob Nielsen's argument at http://www.useit.com/alertbox/open_new_windows.html as the reason we should

RE: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Sandy @ Mega Star Media INC
I have to agree, having it open in a new window makes sense for most users, because not all users are savy enough to know to hit the back button to view the previous page. If the pdf had a link/nav bar at the top instructing the user on how to do this.then sure, open in the same window is fine.

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Mathew Robertson
My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window. Someone cited Jakob Nielsen's argument at http://www.useit.com/alertbox/open_new_windows.html as the reason we should open in a new window. (We all work on government Web

RE: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Chris F.A. Johnson
From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On Behalf Of Carolyn Diaz Sent: Thursday, February 05, 2009 1:31 PM To: wsg@webstandardsgroup.org Subject: [WSG] PDFs and other non-html files opening in a new browser window   My Web team and I are discussing whether or

RE: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Sandy @ Mega Star Media INC
@webstandardsgroup.org Subject: Re: [WSG] PDFs and other non-html files opening in a new browser window My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window. Someone cited Jakob Nielsen's argument at http://www.useit.com/alertbox

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Lachlan Hunt
Carolyn Diaz wrote: My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window. Someone cited Jakob Nielsen's argument at http://www.useit.com/alertbox/open_new_windows.html as the reason we should open in a new window. (We all work on

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Matt Morgan-May
On 2/5/09 1:30 PM, Carolyn Diaz carolyn.d...@gmail.com wrote: I know this is an old school type question, but we are very divided about this. The people on our usability team are with Nielsen, but others (like me) are not so sure. Isn't accessibility to new windows a problem as it changes the

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Chris Cressman
The best way to deal with the situation is to clearly label the link as being PDF and let the user decide how they wish to proceed. I think this is good advice. Anecdotally, I most often encounter a PDF via a standard link and have therefore developed an expectation of what will happen when I

Re: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Michael MD
My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window. a big no from me not in a new window, or ANY browser window. Acrobat Reader can take a long time to start on some machines. It can be extremely annoying for users to be forced

Re: RE: [WSG] PDFs and other non-html files opening in a new browser window

2009-02-05 Thread Mathew Robertson
Robertson Sent: Thursday, February 05, 2009 2:49 PM To: wsg@webstandardsgroup.org Subject: Re: [WSG] PDFs and other non-html files opening in a new browser window My Web team and I are discussing whether or not we should open links to PDFs and other non-html pages in a new window