When reading books, articles, white papers and following excellent groups like this one, the impression left with me is, generally, that SOA is all about IT, with a good portion of Java thrown in.
SCA is a good example of the prevalence of Java in this case, but that's a topic in its own right, one which William Henry in his great blog has touched upon recently. See http://www.ipbabble.com/2006/01/java_soa_some_lessons_from_cor.html
What I am wondering is whether enough work is being done to bring together users and their demands for
- much quicker turn-around of their requirements, implying greater flexibility of the IT systems and their usage
- better implementation of what the user *really* wants in the sense that the service the user wishes to or does provide can be matched by what is actually implemented - and changed as quickly as the demand arises
- closer attention to services, as seen from the user's perspective
- empowering the user to turn her services into IT services using tools provided for the job
- and so forth
together.
I find the term 'service' best understood when viewing the activities of, say, a school, community or hospital, rather than a corporation. The reason is that a school or other non-profit organization --it is my firm belief that schools and other institutions such as homes for senior citizens should never be profit-oriented-- is measured solely on the quality of service provided, not on the amount sold last quarter. It is also this quality that is the motivating factor, not money.
So, with that in mind, what are the approaches to be taken to bring SOA inline with organizations that are service-oriented, thus making IT simply an "off the shelf" tool which organizations may use?
(Of course, all corporations strive to provide a decent "service", but this does not always appear to tie in with reality.)
I'm probably dreaming here and not expressed myself very well. However, I do hope to learn more and exchange views with others, despite the perhaps somewhat esoteric nature of the above.
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