Re: [service-orientated-architecture] SOA - is it all about IT? Perhaps SCA is, but SOA is not only?

[Todd Biske]

Personally, I think the key to success with SOA lies more with the business than it does with IT.  The reason it comes from IT is that IT workers are usually the ones that wind up having to look at things more broadly.   Your other analogy to non-profit organizations, etc. is somewhat applicable as well.  One source of confusion within IT is the notion of service as it applies to IT Operations (i.e. ITIL) and the notion of service as it applies to SOA.  What I suspect (I've never sat down and tried to apply SOA to an ITIL-based IT Operations organization) is that it should probably be far easier to determine how to apply IT to benefit the IT operations processes of a company who's adopted ITIL than a company who hasn't.  Why?  The business (IT Ops in this case) is already thinking from a service-oriented perspective.  Anyone else have thoughts on this?  I am by no means an ITIL expert, I'd love to hear the experience of someone who's done this. -tb On Jan 26, 2006, at 4:29 PM, appsj wrote: When reading books, articles, white papers and following excellent groups like this one, the impression left with me is, generally, that SOA is all about IT, with a good portion of Java thrown in. SCA is a good example of the prevalence of Java in this case, but that's a topic in its own right, one which William Henry in his great blog has touched upon recently. See http://www.ipbabble.com/2006/01/java_soa_some_lessons_from_cor.html What I am wondering is whether enough work is being done to bring together users and their demands for much quicker turn-around of their requirements, implying greater flexibility of the IT systems and their usage better implementation of what the user *really* wants in the sense that the service the user wishes to or does provide can be matched by what is actually implemented - and changed as quickly as the demand arises closer attention to services, as seen from the user's perspective empowering the user to turn her services into IT services using tools provided for the job and so forth together. I find the term 'service'  best understood when viewing the activities of, say, a school, community or hospital, rather than a corporation. The reason is that a school or other non-profit organization --it is my firm belief that schools and other institutions such as homes for senior citizens should never be profit-oriented-- is measured solely on the quality of service provided, not on the amount sold last quarter. It is also this quality that is the motivating factor, not money. So, with that in mind, what are the approaches to be taken to bring SOA inline with organizations that are service-oriented, thus making IT simply an "off the shelf" tool which organizations may use? (Of course, all corporations stri! ve to pr ovide a decent "service", but this does not always appear to tie in with reality.) I'm probably dreaming here and not expressed myself very well. However, I do hope to learn more and exchange views with others, despite the perhaps somewhat esoteric nature of the above. SPONSORED LINKS Service-oriented architecture Computer monitoring software Free computer monitoring software YAHOO! GROUPS LINKS  Visit your group "service-orientated-architecture" on the web.    To unsubscribe from this group, send an email to:  [EMAIL PROTECTED]    Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service. YAHOO! GROUPS LINKS  Visit your group "service-orientated-architecture" on the web.    To unsubscribe from this group, send an email to:  [EMAIL PROTECTED]    Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.