2009/1/8 Ashley at Metamaxim <[email protected]>: > Steve Jones wrote: > >> Businesses are service oriented, businesses deliver services. > > True. But not necessarily in a sense that corresponds to SOA "services". > > Consider a "full service" Hospital. It can be regarded as providing the > following "business services": > > * Accommodation > * Nursing care > * Medical Specialist care (consultants) > * Pathology > * Catering > * Operating Theatre > > These are business services, in the sense that they could be (and often > are) outsourced to different service providers. > > There is, I think, a significant semantic gap between these "business > services" and service in the SOA sense. How is this gap bridged?
Well my trite answer is "b(u)y my book". My longer one is that for me these have _always_ been what I've seen as the services and the job of IT is to deliver as appropriate to that service. So there will be a requirement for a Booking service for the accomodation, this can be provided by IT. There needs to be an archival and search service in Pathology and again IT can deliver that service. For me the service have always been the business elements and the question is how can IT most helpfully be used in the delivery of that service. Steve > > Rgds > Ashley > >
