Hmmmm.
I feel that I need to contribute something here.
I use @home as my ISP (and have had it working great behind STN).
What I found to be the problem with most of the client software
after installing the @Home software was the server settings.
@Home usually sets up the servers to be things like "mail" and
"news" instead of "mail.home.net" or whatever.
Here's the rub. I can't just give you the correct names because
they're different in every area. So, here's what you do.
Bypass STN. Then launch a command (DOS prompt) window.
Ping mail and write down the IP address that it displays
Ping news and write down that IP address as well.
You can either use those addresses directly in your email and
news programs, or you can retrieve their names with a reverse
DNS lookup web site (e.g., http://remote.12dt.com/rns/).
Hope this helps.
Dave
-----Original Message-----
From: Lyle Giese [mailto:[EMAIL PROTECTED]]
Sent: Sunday, January 07, 2001 6:24 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [STN] @home mail problems...
Jim, this is an excellent suggestion. I don't always think of bypassing the
STN, just to make tech support happy, but that's the way life is sometimes,
but then I also know better than to tell them I am using STN.
I agree that it can be an ISP problem, but as I run SMTP/POP3 servers, I
know the security aspects of this. The other thing that can ball things up
is his return address or reply to as is setup in his email client. Some
ISP's look at that field and reject messages if they can not map that entry
to one of their own customer accounts.
-----Original Message-----
From: Jim Harris [mailto:[EMAIL PROTECTED]]
Sent: Sunday, January 07, 2001 8:05 PM
To: [EMAIL PROTECTED]
Subject: RE: [STN] @home mail problems...
Simon,
(I back-tracked to this message after reading Lyle's excellent reply -
just to keep this from becoming TOO long on the page!!)
IMHO - this is a provider problem. Their comment about "relaying" is
bullshit - you are not using your own SMTP/POP server on YOUR side of
the firewall, right? (I did not think so. . .)
Try this:
1. (temporarily) ditch the STN connection. Connect "directly" as if STN
had never existed in your life.
2. Try to send and receive e-mail.
3. If it fails - call your provider's tech support number and "give 'em
hell Harry!" Do not - repeat - DO NOT mention STN.
Most providers tech support (at least the "first line" tech support)
have not bought their tickets for the clue train yet. . . All they know
is "if the customer says this - tell them that." (Trust me on this one
- I've done this - and you'd be AMAZED how clueless some tech support
people are.) As soon as you mention something (that they consider)
bizarre - they freak and bail out on you with a bullshit answer.
I am quite sure that it will also fail w/o STN installed. Especially
since you were able to get part of it working.
Despite what they'd like you to believe - many provider's e-mail service
leaves much to be desired. You could easily have a config issue at your
end - or equally likely - they could be screwed up at THEIR end!
If you call them with a "standard" configuration (something like Win98
direct connect), they should be more reasonable.
Tell us what happens!
Jim
Simon Benson wrote:
> Hi there,
>
> Probably this question is already asked before but i don't seem to find
> the correct answer for our problem.
> We share an @home account with this beautifull prog called STN. All
> works OK, BUT we are not able to send any mail anymore (never worked
> acctually). From some ISP we can receive mail, but no reply or new mail
> is possible. They say 'we don't relay for you' in one case. In the other
>
> case (actual @home account) gets the messages 'no pop/smtp server
> found'.... DNS problems????
> Please help us out or give us directions on previous supplied answers.
>
> Regards,
>
> Simon
> Don't forget to feed the Dolphins
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