I'll second that - I purchased one of the initial production run of the puller that has the pivoting shaft clamp.  Although I can't remember which parts were specifically issues, I couldn't get enough 'bite' on the shaft to remove the Titleist 983 thru-bore heads.  RK quickly re-machined the clamp using larger parts and sent them out in a day or two.  I think he applied the heavier clamp to production models after this.  Bottom line is that his service is A-1 and he stands behind the product 100%.
 
Pat Kelley
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of tflan
Sent: Tuesday, August 30, 2005 10:05 PM
To: [email protected]
Subject: ShopTalk: Kennedy Puller

I own a Kennedy puller. Its a fine piece of equipment. Somehow I was able to screw it up by stripping out the threads on the shaft clamp. I contacted RK. He chewed me out (electronically) and then sent replacement parts. I'm trying to pay him for the parts. So far to no avail.
 
If this is the way he wants to do business then . . . ah hell. If anyone's in the market for a shaft puller. Get a Kennedy. The man is a helluva designer/manufacturer.
 
Get the puller from John Muir or from RK. But don't say I sent you.
 
He may hurl vile invective at me ;-)
 
TFlan
 
THANKS RK, YOU DA MAN!

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