: Shahid I Malik wrote on Sun, Jun 23, 2002 at 03:25:39PM -0500:
> i have swbell dsl. service is fine never any outages, i hear techsupport really
>sucks but i have never needed to call it. the one thing that sucks is that its
>pppoe. but if you use a router like i am then its just like using dhcp... i get
>like 135-150 downloading and uploading is 15kbs. if you are uploading every computer
>on your lan will be horribly slow (the shared net connection). if im uploading and
>want to browse www pages its like modem speed.
Unlike Shahid, I have the ability to press enter at least every 72
columns. (grr)
Anyway, I live in the same complex as Shahid and I monitor the
performance a little bit more carefully. Over the last six months
we've had three outages. One for more than a couple hours. When
calling SWB tech support I got a recorded message saying:
"We are currently aware for outages in the
following areas {..pause..} TEXAS".
I found much amusement in that. Other than that service is good.
It's not as good as what they claim it to be.
I *HIGHLY* suggest getting a newer router with QoS (Quailty of
Service) capabilities if you're planning on sharing the
line at all.
My roommate and I will have incredible latency problems (in the
arena of 200+ms to SWB's servers (worse to UT Campus)
(Ref: 28.8 modems get ~120) if one of us is running something like
AudioGalaxy (RIP) or Kazaa and downloading at <15K/s.
All in all they've got pretty good service.
--
Daniel Katz
UTACM President
[EMAIL PROTECTED]
B.S. Computer Science '02
University of Texas At Austin
"You've got to pay to play and you've got to be at the table to win."
--Chris Matthews (MSNBC/Hardball)
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