Hi - I suggest you put out some trial tasks and work with some people task
to task for a bit and develop a working relationship and once you have a
flow between you, then offer a full time gig. You've got to go beyond the
top level theory and 'traditional' approaches. There are lots of
good people all around the world. It's all about relationship,
expectations, honesty and trust. Swings both ways.

Before you do put your operations out: Think processes and procedures. I
find people in India like process and procedures and clear roles. A lot
like repetitive work. If you're looking for a creative approach, you will
find it, but will need to invest a bit more time to find the right people.
Most of all there is a strong sense of Dharma when you strike accord with
your team. I will repeat it again - its important - map your entire
business model and come up with all the processes of your business - map
them and their interactions. Define the procedures for each process.
Develop check-lists for each process and key reporting required to monitor
. Bundle processes and procedures into logical and manageable roles. Define
daily reporting systems that people can easily keep and update you with
'daily shift report''s.

When you do put operations off shore you need the above so you have clear
metrics to judge and do the math against. Many people make their judgements
and assessments based on hairy fairy subjective observations and miss the
gold.

For payment from Australia to India use a service like money2india.com as
the fees from TT transfers or paypal take quite a bit from them. This way
you pay a few dollars per transaction whether it is $100 or $5000+ an they
don't get hit with excessive fees - with services like this it is $0 fees.
Normal TT fees which seem small to you to you here in Australia can be half
a weeks wage to someone in India.

I have done this and have an excellent team I have used for over 5 years
now. I also suggest you find one person to develop a solid relationship
with to handle and manage the team.

Also I have found there are some good developers in the Phillipines and I
am now trialling some.

Michael

On Fri, Sep 28, 2012 at 11:47 AM, Michael Ridland <rid...@gmail.com> wrote:

> Hi
>
> Can I ask why your doing that? If its cost cutting then I highly recommend
> against it, it will actually be more costly to your company in the end.
>
> Ive been in software for over 12 years now and worked with all different
> types of teams. Whenever I've delt with cheaper overseas developers
> projects always end up failed and need to be rewritten by Australian
> developers.
>
> You're way better off with a smaller highly elite Australian team.
>
> You'll find most companies try outsourcing, realise its a bad idea and
> bring it all back.
>  Pollenizer did this I think?
>
>
>
>
> On Friday, September 28, 2012, Rich Buggy wrote:
>
>> Hi
>>
>> Our company is setting up a new office in India (Bangalore) and I need to
>> hire developers/operations staff there. Does anyone on this list have
>> experience setting up an overseas office in India? Would you be willing to
>> share your experience? I'd like to find out
>>   - What worked?
>>   - What didn't work?
>>   - What you would do different?
>>   - How you found developers, operations staff and managers?
>>   - How your hiring process worked?
>>
>>   Thanks,
>>    Rich
>>
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