seriously not worth worrying about - just reads like marketing hype. On Mon, Jun 8, 2009 at 7:33 AM, ss <cybers...@gmail.com> wrote:
> A bit old - but nothing wakes me up like Pakistan > > http://www.pseb.org.pk/bulletin/spet2006/bulletin_details.htm > > Pakistan Software Export Board Bulletin > > I quote only the parts to cause heartburn... > > > > Very few FIRs are registered and hardly any figures of financial losses > are > > disclosed to the media. But a significant drop in the industry’s growth > > rate is surely due to security reasons. India’s unsafe security > environment > > could be costing its BPO and ITES industry more than $500 million > annually > > by conservative estimates. According to Forrester Research, the Indian > > industry is losing up to 30 per cent of its growth rate due to reasons > like > > data leakage and unsafe ethos. > > > > Executives at IT firms in Pakistan often have worked and gone to school > in > > the U.S., which is Pakistan's largest export market. Indian IT firms > whose > > managers have worked in the West are generally more expensive than > > similarly positioned Indian firms, without always providing noticeable > > differences in program implementation capabilities. The willingness of > > Pakistanis to return home from the West stands in marked contrast to most > > Indians who arrive for school or work in the West and never look back. > > > > The personal integrity of Pakistani managers is easy to identify and > > appreciate, especially by Westerners with business experience elsewhere > in > > the region. However, the relatively open and trusting nature of > Pakistanis > > has made them easy prey for Indian business brokers who have managed to > > cheat several Pakistani IT firms by offering to provide them with > > outsourcing contracts in exchange for up-front fees. The Pakistanis > assumed > > that these Indians were open minded and charitable for coming to help > less > > experienced firms in Pakistan gain access to international contracts, > until > > the Indians took their money and disappeared. > > > > Fewer holidays in Pakistan means less slippage in staff availability > > compared to India. IT firms in India are advised to hire a diverse > > workforce so that members of one community can enjoy important festivals > > while members of other communities cover the phones and keep production > > going. > > > > Pakistan's official language is English. Only Kolkata (formerly Calcutta) > > and the Punjabi areas of India can come close to competing with accents > in > > Pakistan, where many families speak English at home and where accent > > neutralization for non-native speakers of English is substantially easier > > than in India. Language skills and accents provide Pakistan with a major > > advantage over all other Asian outsourcing destinations. > > > > India's top-tier labor force for IT work has been stretched thin in many > > areas, especially Bangalore, where escalating wage rates, turnover and > > higher outsourcing prices are reaching critical mass at the same time > that > > the urban infrastructure has exceeded its carrying capacity. Annual > > turnover rates reported for most merchant call center facilities in India > > at the beginning of November are approaching 100 percent. High turnover > > rates are causing a shift to second tier Indian cities and to Kolkata. > > Escalating turnover rates are one of the Indian outsourcing industry's > > dirty secrets. In comparison, Pakistan's top-tier talent pool is largely > > untapped and turnover rates are less than 20 percent. > > shiv > > > >
