Wasn't it SIMS Discussions [EMAIL PROTECTED] who once said...

>Date: Tue, 08 Jul 2003 16:48:41 -0500
>From: James Strickland <[EMAIL PROTECTED]>
>Subject: No Relay Address Is Accessible
>
>
>We have a customer who for the past couple of days has not been able to 
>receive any emails from our company. The error messages showing in our 
>server logs are as follows(domain names and IP addresses have been 
>altered to protect our client. I hope this does not hinder discovering 
>the problem):
>
>16:42:27 3 SMTP-190(se.domain.com) Failed to connect to 
>[XXX.XX.XXX.XX:25]. reason=60
>16:42:28 3 SMTP-190(se.domain.com) Failed to connect to 
>[XXX.XX.XXX.XXX:25]. reason=61
>16:42:28 3 SMTP-190(se.domain.com) No relay address is accessable. Error 
>Code=-25010
>
>Would this appear to be an issue on my end or on their end? Right now I 
>am leaning towards a problem on their end due to the fact they are the 
>only email recipients we are having issues with.
>
>-- 
>James Strickland - MCP
>IT Manager
>American Roamer
>901-377-8585
>http://www.americanroamer.com


FWIW, this appears frighteningly like a problem I was having about a year 
ago with our subsidiary in the UK. After playing the blame-game for 
months with their ISP and my ISP, it finally cleared up when our 
subsidiary changed ISP's. (On a side note, it turns out their original 
ISP was a "free" ISP; their new one, they are paying for services. I 
guess it's true... you get what you pay for).

All that to say that, without details it will be difficult to diagnose 
but I'm banking on it being their end.

Good luck!


================================================
|     Doug Starkey                             |
|     Network Administrator                    |
|     Pecan Deluxe Candy Company               |
|     2570 Lone Star Drive                     |
|     Dallas, TX 75212-6308                    |
|     e-mail: [EMAIL PROTECTED]          |
|     voice: 214-631-3669 Ext. 108             |
|     fax: 214-631-5833                        |
================================================


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