>
>
>-----Original Message-----
>From: Joly, Robert (CAR:9D30) 
>Sent: Monday, August 31, 2009 12:53 PM
>To: Steinmann, Martin (BL60:2500); M. Ranganathan; Fowler, Peter
(CAR:9D10)
>Cc: sipX developers
>Subject: RE: [sipX-dev] Openfire chat room management assumptions /
>questions
>
>> >>
>> >>
>> 
>> >As part of the Personal Assistant I support voice conference 
>> related IM 
>> >commands such as
>>  > - who => who is/was talking
>>  > - list => list participants
>>  > - mute/unmute participant
>>  > - disconnect participant
>>  > - lock/unlock
>> >
>> >So having chat room IM commands provides consistency.
>> 
>> >
>> >
>> >The question was whether we want to support this in  
>> sipxconfig or can we just rely on the client providing these 
>> commands. I am concluding that sipxconfig support is >not necessary.
>>> >
>>> >Please elaborate on what was implied by your last statement.
>> >
>> >
>> >Thanks
>> >
>> >Regards
>> >
>> >Ranga
>> 
>>  
>> 
>> We would like to focus on the Couterpath / SMC client. The 
>> first thing I am not clear about is how the user would enter 
>> a personal chat room that he/she can moderate. By default is 
>> seems the client creates an ad-hoc chat room. How would the 
>> client default to the one the user owns or moderates?
>
>I've been focusing on pidgin so far so pardon my ignorance.  You say
that >by default the SMC client seems to create ad-hoc char rooms.  I've
tried to >get my SMC3456 to do that much without success, how did you
achieve that?

Unfortunately we cannot support or 'deliver' Pidging as part of a
product. I do think though that Pidgin as well as possibly Spark are two
great secondary offers for clients that customers can use 'as is' and
without support

All I did is right click a buddy in the Counterpath client and select
"Start Group Chat". Not sure what it really does, but it creates a chat
room with an ID shown in the header of the window that is a long human
unreadable identifier. I don't know how that would relate to any chat
rooms setup in the Openfire admin UI or even chat rooms for which I am
the owner or moderator.

If we end up with 'personal' chat rooms (and I like that idea), then it
needs to be a simple click for the user to start a group chat and invite
buddies into that room. Specific moderator commands then would work in
that room I guess.

>
>So, as you can see from my question above, I cannot answer your
SMC->specific question but I can give you my general view on it based on
my >pidgin experience.  The idea is that the sipXecs, when creating a
voice >conference for a user, will also be given the opportunity to
create an >associated chat room for which the user will be the
moderator.  Once this >is done a user can enter a chat room by adding it
to its 'buddies' (in >pidgin this is done via the 'add chat' option).
That will make the chat >room appear as a buddy and double-clicking it
will put you in that room.  

I like that. Wouldn't this mean that we pre-configure chat rooms like we
pre-configure conference bridges?

>
>> 
>> Once we know that I guess we need to figure out whether we 
>> want to pre-provision personal group chat rooms for every 
>> user. I assume all the nice commands only work if this is your room.
>
>For consistency sake I would not do that and instead would keep with
the >audio conference model, i.e. the admin creates the rooms that are
required.
>
>
>> 
>> At this stage I am unclear around how this feature of group 
>> chat would present itself to the user, other than offering 
>> the ability to create an ad-hoc room (does the client do this 
>> on its own?).
>
>Ad-hoc is not really the way I see this being used.  The idea is that a
>multi-user chat would be owned by a user the same way it owns a
conference >bridge.  This gives a user 'audio' and 'IM' conferencing
capabilities.  >Furthermore, we are working at strengthening the link
between a user's >audio and IM conferencing capabilities by adding the
capability of >promoting an IM conference into an 'IM' + 'audio'
conference via a single >text command.

Again, this sounds great. Controlling the chat room in a similar way we
do dynamic conference bridge control (i.e. from the user portal) would
make sense. Using IM commands is good, but harder to use and remember.

--martin

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