On Fri, 2009-02-06 at 09:18 -0500, Gilmour, Scott wrote:
> Hi,
> I would greatly appreciate if someone would be able to look at my traces.
> I took new traces this morning.  I am stuck at the moment from completing my 
> testing.

I'm not quite sure why your domain alias that uses the IP address isn't
working, but I'd be willing to bet that if you configure your phones to
use the domain 8021x.com rather than the IP address of the server that
it would work.

> -----Original Message-----
> From: Gilmour, Scott
> Sent: Thursday, February 05, 2009 4:15 PM
> To: 'Dale Worley'
> Cc: Scott Lawrence; sipx-users@list.sipfoundry.org
> Subject: RE: [sipx-users] After upgrading from 3.10.3 Unable to make calls
> 
> Sorry,
> I have been dealing with Customer support engineers all day Thanks for the 
> help Scott
> 
> what you think should have happened
> I am attempting to make a call from Phone extension 3000 to 2000 or 3000 to 
> 2000.
> I expect when I dial 2000 from extension 3000 that the phone will ring and I 
> can hear the other person on the extension.
> 
> I observed when I dial 2000 from phone 3000 extension that I would get a 
> message cleared unknown on my Siemens phone and the call would not go through.
> This worked in version 3.10.1  Also I notice in the call detail records that 
> the call failed.
> 
> This happen around 1:15 pm.
> 
> Thanks
> Scott
> -----Original Message-----
> From: Dale Worley [mailto:dwor...@nortel.com]
> Sent: Thursday, February 05, 2009 2:51 PM
> To: Gilmour, Scott
> Cc: Scott Lawrence; sipx-users@list.sipfoundry.org
> Subject: Re: [sipx-users] After upgrading from 3.10.3 Unable to make calls
> 
> On Thu, 2009-02-05 at 13:09 -0500, Gilmour, Scott wrote:
> > Hi Steve,
> > I am having ussues getting my sipViewer to display the information.
> >
> > My Sip server is 20.1.180.75
> > My users are 2000 and 3000
> > 2000 = 192.168.5.100
> > 3000 = 192.168.5.100
> > Vlan = 444
> 
> If you want to get someone else to look at your logs, you will need to
> provide:
> 
> - a *snapshot*, not just some of the log files
> - what you attempted to do (specifying the extensions of all the phones
> involved)
> - what you think should have happened
> - what you observed happen
> - when you did it (in GMT)
> 
> Dale
> 
> 
> 

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