Hi,
I am not sure what I should do because my phones are already setup with the 
8021X domain.  I am going to search on the phone and see if the domain needs to 
be changed anywhere else in the configuration.
Thanks
Scott

-----Original Message-----
From: Dale Worley [mailto:dwor...@nortel.com]
Sent: Friday, February 06, 2009 2:06 PM
To: Gilmour, Scott
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] After upgrading from 3.10.3 Unable to make calls

On Fri, 2009-02-06 at 11:31 -0500, Gilmour, Scott wrote:
> Here is the snapshot.

OK, that was my mistake -- I didn't see that you had attached a snapshot
to your message of Fri, 6 Feb 2009 09:18:21 -0500.  Though it didn't
have debugging information, so I have to use the snapshot attached to
your message of Fri, 6 Feb 2009 11:31:10 -0500.

Looking at the routing problem:  The phone generates a request to
"sip:2...@20.1.180.75:5060", but it doesn't go through, despite that
"20.1.180.75" is a domain alias.

As a domain alias, "20.1.180.75" should be translated into the SIP
domain "8021X.com" by a clause in etc/mappingrules.xml that looks like
this one:

  <hostMatch>
    <hostPattern>192.168.1.100</hostPattern>
    <hostPattern>47.16.90.165</hostPattern>
    <userMatch>
      <userPattern>.</userPattern>
      <permissionMatch>
        <transform>
          <host>victoria-pingtel-com.us.nortel.com</host>
        </transform>
      </permissionMatch>
    </userMatch>
  </hostMatch>

However, that seems to be an innovation in version 3.11.  You're running
3.10, and in my test 3.10 system, I don't see such a clause in
mappingrules.xml.  Because that translation is missing, domain aliases
don't work as well in 3.10 as they do in 3.11.

In your case, the phones are registering and generating calls as if they
think their SIP domain is 20.1.180.75, but due to the imperfect handling
of aliases in 3.10, that doesn't work.  (I'll omit the messy details.)

What you need to do is configure the phones so they think their domain
is 8021X.com, which is the proper SIP domain of your system.  Once the
phones agree with sipX on the domain, calls should go through.

Dale




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