This is the log that I did when I called from a sip software client. Which
is going out through another trunk and coming back into my sipx box via
another trunk. There I was able to type 285 and transfer and then type my
password. 

But dialing from an outside line doesn't work. 

What am I missing. 

Thanks



2009-05-21 15:25:07 [DEBUG] sofia.c:2728 sofia_handle_sip_i_state() Channel
sofia/67.109.75.155/nob...@67.109.75.155:15060 entering state [completed]
2009-05-21 15:25:07 [DEBUG] switch_core_session.c:523
switch_core_session_perform_receive_message() Send signal
sofia/67.109.75.155/nob...@67.109.75.155:15060 [BREAK]
2009-05-21 15:25:07 [NOTICE] mod_conference.c:4727 conference_function()
Channel [sofia/67.109.75.155/nob...@67.109.75.155:15060] has been answered
2009-05-21 15:25:07 [DEBUG] switch_channel.c:179 switch_channel_audio_sync()
sofia/67.109.75.155/nob...@67.109.75.155:15060 receive message [AUDIO_SYNC]
2009-05-21 15:25:07 [DEBUG] mod_conference.c:900 conference_thread_run()
Setup timer success interval: 20  samples: 160
2009-05-21 15:25:07 [NOTICE] sofia.c:192 sofia_handle_sip_i_notify() Hangup
sofia/67.109.75.155/2...@67.109.75.155 [CS_EXECUTE] [BLIND_TRANSFER]
2009-05-21 15:25:07 [DEBUG] switch_channel.c:1566
switch_channel_perform_hangup() Send signal
sofia/67.109.75.155/2...@67.109.75.155 [KILL]
2009-05-21 15:25:07 [DEBUG] switch_core_session.c:820
switch_core_session_signal_state_change() Send signal
sofia/67.109.75.155/2...@67.109.75.155 [BREAK]
2009-05-21 15:25:07 [DEBUG] mod_event_socket.c:1979 listener_run() Session
complete, waiting for children
2009-05-21 15:25:07 [DEBUG] mod_event_socket.c:2012 listener_run()
Connection Closed
2009-05-21 15:25:07 [DEBUG] switch_core_session.c:523
switch_core_session_perform_receive_message() Send signal
sofia/67.109.75.155/2...@67.109.75.155 [BREAK]
2009-05-21 15:25:07 [DEBUG] switch_core_state_machine.c:464
switch_core_session_run() (sofia/67.109.75.155/2...@67.109.75.155) State
EXECUTE going to sleep
2009-05-21 15:25:07 [DEBUG] switch_core_state_machine.c:383
switch_core_session_run() (sofia/67.109.75.155/2...@67.109.75.155) Running
State Change CS_HANGUP
2009-05-21 15:25:07 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run() (sofia/67.109.75.155/2...@67.109.75.155) State
HANGUP
2009-05-21 15:25:07 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel
sofia/67.109.75.155/2...@67.109.75.155 hanging up, cause: BLIND_TRANSFER
2009-05-21 15:25:07 [DEBUG] mod_sofia.c:344 sofia_on_hangup() Sending BYE to
sofia/67.109.75.155/2...@67.109.75.155
2009-05-21 15:25:07 [DEBUG] switch_core_state_machine.c:46
switch_core_standard_on_hangup() sofia/67.109.75.155/2...@67.109.75.155
Standard HANGUP, cause: BLIND_TRANSFER
2009-05-21 15:25:07 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run() (sofia/67.109.75.155/2...@67.109.75.155) State
HANGUP going to sleep
2009-05-21 15:25:07 [DEBUG] switch_core_session.c:952
switch_core_session_thread() Session 2
(sofia/67.109.75.155/2...@67.109.75.155) Locked, Waiting on external entities
2009-05-21 15:25:07 [NOTICE] switch_core_session.c:970
switch_core_session_thread() Session 2
(sofia/67.109.75.155/2...@67.109.75.155) Ended
2009-05-21 15:25:07 [NOTICE] switch_core_session.c:972
switch_core_session_thread() Close Channel
sofia/67.109.75.155/2...@67.109.75.155 [CS_HANGUP]
2009-05-21 15:25:07 [DEBUG] sofia.c:2728 sofia_handle_sip_i_state() Channel
sofia/67.109.75.155/nob...@67.109.75.155:15060 entering state [ready]
2009-05-21 15:25:08 [INFO] switch_rtp.c:1422 rtp_common_read() Auto Changing
port from 10.30.1.31:35580 to 67.109.75.130:24784
2009-05-21 15:25:08 [DEBUG] switch_ivr_play_say.c:989 switch_ivr_play_file()
Codec Activated l...@8000hz 1 channels 20ms
2009-05-21 15:25:08 [DEBUG] switch_core_io.c:652
switch_core_session_write_frame()
sofia/67.109.75.155/nob...@67.109.75.155:15060 receive message
[TRANSCODING_NECESSARY]
2009-05-21 15:25:10 [DEBUG] switch_rtp.c:1767 switch_rtp_dequeue_dtmf() RTP
RECV DTMF 4:2000
2009-05-21 15:25:10 [DEBUG] switch_ivr_play_say.c:1279
switch_ivr_play_file() done playing file
2009-05-21 15:25:11 [DEBUG] switch_rtp.c:1767 switch_rtp_dequeue_dtmf() RTP
RECV DTMF 5:2000
2009-05-21 15:25:12 [DEBUG] switch_rtp.c:1767 switch_rtp_dequeue_dtmf() RTP
RECV DTMF 7:2000
2009-05-21 15:25:12 [DEBUG] switch_rtp.c:1767 switch_rtp_dequeue_dtmf() RTP
RECV DTMF 5:2000
2009-05-21 15:25:12 [DEBUG] mod_conference.c:4454 setup_media() Raw Codec
Activation Success l...@8000hz 1 channel 20ms
2009-05-21 15:25:12 [DEBUG] mod_conference.c:4499 setup_media() Raw Codec
Activation Success l...@8000hz 1 channel 20ms
2009-05-21 15:25:12 [DEBUG] mod_conference.c:4854 conference_function()
sofia/67.109.75.155/nob...@67.109.75.155:15060 receive message [BRIDGE]
2009-05-21 15:25:12 [DEBUG] switch_core_session.c:523
switch_core_session_perform_receive_message() Send signal
sofia/67.109.75.155/nob...@67.109.75.155:15060 [BREAK]
2009-05-21 15:25:12 [DEBUG] mod_conference.c:1815 conference_loop_output()
Setup timer soft success interval: 20  samples: 160
2009-05-21 15:25:12 [DEBUG] switch_core_io.c:234
switch_core_session_read_frame()
sofia/67.109.75.155/nob...@67.109.75.155:15060 receive message
[TRANSCODING_NECESSARY]
2009-05-21 15:25:16 [DEBUG] mod_local_stream.c:339 local_stream_file_open()
Opening Stream [moh/8000] 8000hz
2009-05-21 15:25:29 [DEBUG] sofia.c:2728 sofia_handle_sip_i_state() Channel
sofia/67.109.75.155/nob...@67.109.75.155:15060 entering state [terminated]
2009-05-21 15:25:29 [NOTICE] sofia.c:3279 sofia_handle_sip_i_state() Hangup
sofia/67.109.75.155/nob...@67.109.75.155:15060 [CS_EXECUTE]
[NORMAL_CLEARING]
2009-05-21 15:25:29 [DEBUG] switch_channel.c:1566
switch_channel_perform_hangup() Send signal
sofia/67.109.75.155/nob...@67.109.75.155:15060 [KILL]
2009-05-21 15:25:29 [DEBUG] switch_core_session.c:820
switch_core_session_signal_state_change() Send signal
sofia/67.109.75.155/nob...@67.109.75.155:15060 [BREAK]
2009-05-21 15:25:29 [DEBUG] mod_conference.c:2119 conference_loop_output()
Channel leaving conference, cause: NORMAL_CLEARING
2009-05-21 15:25:29 [DEBUG] switch_core_codec.c:122
switch_core_session_set_read_codec() Restore original codec.
2009-05-21 15:25:29 [DEBUG] switch_core_state_machine.c:464
switch_core_session_run() (sofia/67.109.75.155/nob...@67.109.75.155:15060)
State EXECUTE going to sleep
2009-05-21 15:25:29 [DEBUG] switch_core_state_machine.c:383
switch_core_session_run() (sofia/67.109.75.155/nob...@67.109.75.155:15060)
Running State Change CS_HANGUP
2009-05-21 15:25:29 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run() (sofia/67.109.75.155/nob...@67.109.75.155:15060)
State HANGUP
2009-05-21 15:25:29 [DEBUG] mod_sofia.c:253 sofia_on_hangup()
sofia/67.109.75.155/nob...@67.109.75.155:15060 Overriding SIP cause 480 with
200 from the other leg
2009-05-21 15:25:29 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel
sofia/67.109.75.155/nob...@67.109.75.155:15060 hanging up, cause:
NORMAL_CLEARING
2009-05-21 15:25:29 [DEBUG] switch_core_state_machine.c:46
switch_core_standard_on_hangup()
sofia/67.109.75.155/nob...@67.109.75.155:15060 Standard HANGUP, cause:
NORMAL_CLEARING
2009-05-21 15:25:29 [DEBUG] switch_core_state_machine.c:414
switch_core_session_run() (sofia/67.109.75.155/nob...@67.109.75.155:15060)
State HANGUP going to sleep
2009-05-21 15:25:29 [DEBUG] switch_core_session.c:952
switch_core_session_thread() Session 3
(sofia/67.109.75.155/nob...@67.109.75.155:15060) Locked, Waiting on external
entities
2009-05-21 15:25:29 [NOTICE] switch_core_session.c:970
switch_core_session_thread() Session 3
(sofia/67.109.75.155/nob...@67.109.75.155:15060) Ended
2009-05-21 15:25:29 [NOTICE] switch_core_session.c:972
switch_core_session_thread() Close Channel
sofia/67.109.75.155/nob...@67.109.75.155:15060 [CS_HANGUP]
2009-05-21 15:25:29 [DEBUG] mod_conference.c:1242 conference_thread_run()
Write Lock ON
2009-05-21 15:25:29 [DEBUG] mod_conference.c:1245 conference_thread_run()
Write Lock OFF

-----Original Message-----
From: Scott Lawrence [mailto:scott.lawre...@nortel.com] 
Sent: Thursday, May 21, 2009 2:39 PM
To: he...@tcd.ie
Cc: 'Goran Donev'; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Extension Transfer Question

On Thu, 2009-05-21 at 20:22 +0100, Sen Heng wrote:
> I had same problem with call transfer. I can hear "your call will be
> transfered" but it stay there forwever.
>  
> I wonder, does Sipx need setup a inbound Dial Plan or it should
> transfer automaticlly?

Unfortunately, this is one of those cases where the same symptom may
have many different causes.  A good illustration of why listening to the
noises (whatever they are) on the phone is not sufficient for debugging
SIP calls.

To analyze this issue, a snapshot that records the configuration and
logs of the problem occurring are needed.

Set the logging on the affected components (which always include the
proxy and registrar) to at least INFO level (this is normally
sufficient, and will make the snapshot smaller than DEBUG).  You must
restart any component for the log level change to take effect.

If possible, it's even better to change the log level, then stop your
services, delete all the log files (rm -f /var/log/sipxpbx/*), and
then start the services.

Once the logging change is in effect, reproduce the problem.  Note the
time it occurred as precisely as you can (using the system time itself
is best), and any other details (caller, callee, etc).  If you can
identify the problem calls using the CDRs this is also helpful.

Take a snapshot (under the Diagnostics tab) of the system.  If you are
using redundant systems (HA), you must take snapshots of both systems.

Attach the snapshot(s) to the issue, along with the problem
description; make sure you include:

  - What you did
      Include the identifying information for the calls as above
      (times, caller, etc).

  - What you expected to happen

  - What you observed actually did happen





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