Gentlemen, First sorry for the wrong/strong use of the word lecture! I am determined to get this to work. I am certain that my lack of how the system works and my overall lack of experience in VoIP is the primary deterent. The terminology and the interconnection between the technology and moving parts is more of the impediment for me. After almost 3 weeks of going back and forth on my own, I kind of am frustrated.
After re-reading the advices, I redid my configs differently. I started with vanilla install again and this time I did not choose Internet Calling. And the extension calling between remote workers worked! somehow, I had in my mind that Internet Calling is for ANYONE outside the Intranet. Thus now, the default SBC works - if I do not choose Internet Calling and using the default SBC. At this point, the BIG question is, what is the next step for me to take to add ITSP into the mix (i.e. add another SBC or Gateway - example next step would be great)? I need more of the exact steps since I already gotten Flowroute ITSP working but messed up SBC/Internet calling mixed up earlier with internal communications. Thank you again for all your assistance. --- On Sat, 11/21/09, Todd Hodgen <thod...@verizon.net> wrote: > From: Todd Hodgen <thod...@verizon.net> > Subject: RE: [sipx-users] sipX Bridge > To: "'M. Ranganathan'" <mra...@gmail.com>, "'Jordan Turner'" > <jordan.turner1...@yahoo.com> > Cc: sipx-users@list.sipfoundry.org > Date: Saturday, November 21, 2009, 6:42 AM > Jordan, > > The emails you called lectures are not that, but good sage > advice, not from > users, but the actual developers of the components you are > having trouble > with. If you listen to them, and describe the issue > you are having in the > manner they are requesting, you will get the best possible > support > available, from the proverbial horsed mouths. > > However, they need to see EXACTLY what is going on. > > From what I can summarize, > > You have a new 4.0.4 system. It has an ITSP, and > calls to that ITSP work. > > You have soft clients on extension on the system, that are > not external to > the local network, and you can call from phone to phone, > and to the ITSP > trunks. > > You describe remote workers - how are they configured - > Give IP address > information, proxie information, setting on the system, nat > configs, etc. > > Go into the /var/log/sipxpbx directory and delete all of > the log files. > Then make a few test calls with the issue you are > having. In that same > directory, run merge-logs. This will create a > merged.xml file. Go to > Diagnostics, Snapshot, and take a snapshot of your system. > > Put the snapshot and merged.xml file on a server where they > can be accessed > and send your description to this list with links to those > files. You will > get a long way with that, as they can see what is happening > with the calls, > and the configuration that they are using for those calls. > > Also, download SIPVIEWER, you can follow the calls from > that program with > the Merged.xml file. > > Hopefully this email has helped you speak sipXecs voip > support. Don't get > frustrated, they don't want to waste their time or yours, > but their view of > this issue is like looking at a bowling ball, while we > stare at marbles. > > Good luck to you. > > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] > On Behalf Of M. Ranganathan > Sent: Friday, November 20, 2009 8:35 PM > To: Jordan Turner > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] sipX Bridge > > On Fri, Nov 20, 2009 at 11:24 PM, Jordan Turner > <jordan.turner1...@yahoo.com> > wrote: > > With a non-configured brand new system except for > users and SIP Trunk > being enabled, my remote workers cannot call each other. > It connects to > sipX but the message says it cannot reach the extension. > If my softphones > are inside the office, then I can call each softphones by > extension. > > > > The only time my remote workers can call each other is > when I remove the > default sipXbridge-1 and create another SBC and Internet > calling uses this > new SBC. > > > > I think I'll make screencast using Camtasia for you to > see my configs - I > would not doubt an err on my part, but I just needed > guidance not lecture > from previous response by another user. > > > > Your description of the behavioral aspects of the problem > is clear but > there is not enough information to begin to be of help. > > Screen shots are of no use. A sipx-snapshot is not the same > as a > screen shot. There is a "problem reporting" section on the > sipxbridge > wiki page. Please follow it and mail a sipx-snapshot. > > > > Ranga. > > > > > > -- > M. Ranganathan > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
