I've tried with 4.0.x to change between the two and always end up having to rebuild the system... You can export your users and import them to take some of the pain away.
Maybe there's a step I'm missing but I just can't make things work right. May have to do with the user accounts. Mike From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Lara Johnson Sent: Wednesday, December 02, 2009 9:33 AM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] 4.0.2 Remote users & Authentication Realm problem I have a 4.0.2 box that I replaced 3.10.2 with. I ran two boxes and then switched the 4.0.2 live. I believe this may have caused a problem with authentication realms and my remote users. The original box was using the straight domain as the sip domain, while the 4.0.2 box used a FQDN until it went live. Internally all calls are working properly. Incoming calls come in and go out. We can call remote users from inside. Remote users, however, are showing up in the registrations (through an ingate as a b2bua and proxy) like they did in 3.10.2, however they cannot call extensions that are inside the office (not connected/registered remotely) or dial out to any other numbers. Upon viewing a packet capture I get a 407 Authorization required. When I did some digging, the sipxecs-config file has the FQDN as the authorization realm. If I manually change it to the domain name only, all my external users start working, but internally things mess up (transfers do not work, calls inbound have problems). I change it back and everything is fine internally again. Is this because I switched from FQDN to domain name only? Should I reinstall the 4.0.2 box and set it up with the domain name only from the beginning? Does anyone know a way to work around this? Lara Johnson
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