That's what I thought initially too, so I set up a brand new box and actually took the phone system down and switched and made sure I didn't start out with the fully qualified domain name. It still has the same problem.
Setting it up initially for the domain name should have set the realm to that right? Sent: Friday, December 11, 2009 2:12 PM To: Lara Johnson Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] 4.0.2 Remote users & Authentication Realm problem On Fri, 2009-12-11 at 13:26 -0500, Lara Johnson wrote: > Hopefully this helps. I don't know what else to try to look at. I think your problem is that you've gotten your 'realm' out of sync. Everyone has to be using the same value - all your servers, all your phones both inside and outside. The realm returned in the challenge your outside phone couldn't answer was not the same as your domain name. By default, those values are the same, but if you set a system up with one domain name and then change it to something else, the realm doesn't get changed. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/