On Fri, 2009-12-11 at 13:26 -0500, Lara Johnson wrote: 

> Hopefully this helps. I don't know what else to try to look at.

I think your problem is that you've gotten your 'realm' out of sync.

Everyone has to be using the same value - all your servers, all your
phones both inside and outside.

The realm returned in the challenge your outside phone couldn't answer
was not the same as your domain name.  By default, those values are the
same, but if you set a system up with one domain name and then change it
to something else, the realm doesn't get changed.



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