The hard phones in the office had their profiles reconfigured by the sipx box. 
I had to resend the profiles to get them to register. Polycom 500's. 

The softphones have the domain name configured not the FQDN. So everything 
should be just domain.biz. The new box was set up with domain.biz as the user, 
all the DNS records are domain.biz, and I suspect the hardphones should be as 
well. 


-----Original Message-----
From: Scott Lawrence [mailto:scott.lawre...@nortel.com] 
Sent: Friday, December 11, 2009 2:57 PM
To: Lara Johnson
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] 4.0.2 Remote users & Authentication Realm problem

On Fri, 2009-12-11 at 14:47 -0500, Lara Johnson wrote:
> That's what I thought initially too, so I set up a brand new box and actually 
> took the phone system down and switched and made sure I didn't start out with 
> the fully qualified domain name. It still has the same problem. 
> 
> Setting it up initially for the domain name should have set the realm to that 
> right?

Yes, but what's in the phones?



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