Updating to 4.0.4 is certainly not going to hurt but...

What kind of phones and what type of transfer is occuring? Be sure to
include bootrom and firmware versions.

It sounds like a transfer sequence is not completing. It could be the phone
OR the user.




============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: sipx-users-boun...@list.sipfoundry.org
<sipx-users-boun...@list.sipfoundry.org>
To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org>
Sent: Fri Dec 11 17:27:40 2009
Subject: [sipx-users] Cut off voice mail messages

We have been having an issue where voice mail messages get cut off. On
the callers side, the start recording their message and then at some
point they get transferred and it starts ringing, with no answer. The
length of time before the transfer seems random. I have yet to be able
to capture a trace of what is going on. Anyone else see this?

We are on 4.0.2 and was wondering if it may be a known issue that was
fixed at some point. Besides this issue, it is working good so I don't
want to upgrade until 4.2 if I can help it...


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