I'd start by looking at that import file to see if there are any other
trailing or leading spaces, etc.  I'd also look at the format of that number
you are trying to dial, try taking out the parens, the hyphens, etc. to get
to just digits, and then ensure that those digits are in a dial plan
somewhere that makes sense.

 

Open a packet capture on the port for your server and open a VOIP dialog to
see what it is doing.

 

From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike
Sent: Monday, December 28, 2009 1:11 PM
To: Tony Graziano
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Click to Call

 

Right.  That's what Ranga said.

 

What's actually happening is that it rings my phone, I lift my phone, it
hangs up without placing the outbound call.

 

cid:image001.jpg@01C85750.45790B60


 Mike Burden

Lynk.gif
Lynk Systems, Inc


 e-mail:  <mailto:m...@lynk.com> m...@lynk.com


 Phone: 616-532-4985







 

From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] 
Sent: Monday, December 28, 2009 4:10 PM
To: Burden, Mike
Cc: M. Ranganathan; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Click to Call

 

It should ring your phone, and then dial the call for you.

On Mon, Dec 28, 2009 at 4:04 PM, Burden, Mike <m...@lynk.com> wrote:

OK, apparently it didn't like the spaces after the commas in my .CSV
file.

That got me one step closer.   Now it rings my extension, but hangs up
on me as soon as I lift the receiver.

I don't see any activity in the logs or the trace.   Not sure what to
look at next.



Mike Burden
Lynk Systems, Inc
e-mail: m...@lynk.com
Phone: 616-532-4985



-----Original Message-----
From: M. Ranganathan [mailto:mra...@gmail.com]
Sent: Monday, December 28, 2009 3:43 PM
To: Burden, Mike
Cc: Scott Lawrence; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Click to Call

[...]


Do you have a space between sip: and 616 ? That could explain the
error. That would be an invalid SIP URL.



Ranga

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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.

<<image001.jpg>>

<<image002.gif>>

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