One step ahead of you.
There are no spaces (except on the header line), no punctuation, anything. The file now reads: First name,Last name,Number or URI Mike,Burden,6165551212 Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com <mailto:m...@lynk.com> Phone: 616-532-4985 From: Todd Hodgen [mailto:thod...@verizon.net] Sent: Monday, December 28, 2009 4:28 PM To: Burden, Mike; 'Tony Graziano' Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Click to Call I'd start by looking at that import file to see if there are any other trailing or leading spaces, etc. I'd also look at the format of that number you are trying to dial, try taking out the parens, the hyphens, etc. to get to just digits, and then ensure that those digits are in a dial plan somewhere that makes sense. Open a packet capture on the port for your server and open a VOIP dialog to see what it is doing. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Monday, December 28, 2009 1:11 PM To: Tony Graziano Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Click to Call Right. That's what Ranga said. What's actually happening is that it rings my phone, I lift my phone, it hangs up without placing the outbound call. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com <mailto:m...@lynk.com> Phone: 616-532-4985 From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Monday, December 28, 2009 4:10 PM To: Burden, Mike Cc: M. Ranganathan; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Click to Call It should ring your phone, and then dial the call for you. On Mon, Dec 28, 2009 at 4:04 PM, Burden, Mike <m...@lynk.com> wrote: OK, apparently it didn't like the spaces after the commas in my .CSV file. That got me one step closer. Now it rings my extension, but hangs up on me as soon as I lift the receiver. I don't see any activity in the logs or the trace. Not sure what to look at next. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -----Original Message----- From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Monday, December 28, 2009 3:43 PM To: Burden, Mike Cc: Scott Lawrence; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Click to Call [...] Do you have a space between sip: and 616 ? That could explain the error. That would be an invalid SIP URL. Ranga _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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