They set to default, but I will check what that as soon as I get home (kids basketball practice right now). DHCP, DNS, TFTP, everything, etc is running on the sipx server configured by the sipx wizard. Sent via BlackBerry from T-Mobile
-----Original Message----- From: "Picher, Michael" <mpic...@cmctechgroup.com> Date: Tue, 5 Jan 2010 17:42:10 To: <mkitchin.pub...@gmail.com>; <sipx-users@list.sipfoundry.org> Subject: RE: [sipx-users] Managing Polycom firmware across multiple models Are phones set for TFTP or are they set for FTP or something else? Try manually setting one for TFTP. Also, are they getting DHCP from the same place? Mike -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of mkitchin.pub...@gmail.com Sent: Tuesday, January 05, 2010 5:01 PM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Managing Polycom firmware across multiple models Anyone got any tips on how to troubleshoot? On 1/5/2010 2:31 PM, Tony Graziano wrote: > I believe they should be pulling it. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: mkitchin.pub...@gmail.com<mkitchin.pub...@gmail.com> > To: Tony Graziano<tgrazi...@myitdepartment.net>; sipx-users > <sipx-users@list.sipfoundry.org> > Sent: Tue Jan 05 15:27:49 2010 > Subject: Re: [sipx-users] Managing Polycom firmware across multiple models > > Thanks. So my 450s should be pulling it? They definitely don't seem to > be. I have deployed 6 handsets today and 12 total. My 450 bootrom is > 4.1.2.0037, so it seems like I should have been ok with this requirement > 'Split download file is recommended, but requires that all phones are > running BootROM 4.0 or newer'. They are definitely pulling config file > updates. > My 550s are running bootrom 4.1.1.0232 if that matters. I see that there > is a newer bootrom available for each. Should I upgrade that is well? I > was a little hesitant to do that because I didn't have any issues that I > knew of and I read that change was typically irreversible. > > Thanks again for all the help and advice! > > On 1/5/2010 2:05 PM, Tony Graziano wrote: > >> All of the phones the 3.1.1revc firmware support were unzipped and >> copied to the tftp root directory when you unloaded it. >> >> The phone knows the filename it is looking for, as each model is a >> uniquely different name. >> >> No magic, just logic provided by Polycom on that one. >> >> When the phones boot, or are sent a new profile, they look to see if >> there is a newer bootrom, then firmware, then config file. Newer >> actually only means different here, meaning one that they don't >> currently have as far as bootrom or firmware. If it is not a match, >> they know to download and use it. >> >> On Tue, Jan 5, 2010 at 2:58 PM, mkitchin.pub...@gmail.com >> <mailto:mkitchin.pub...@gmail.com> <mkitchin.pub...@gmail.com >> <mailto:mkitchin.pub...@gmail.com>> wrote: >> >> I am deploying Soundpoint 450s and 550s. I'm using Sipx 4.0.4. The >> 450s >> worked out of the box. No major changes. Per the posts on here and the >> documentation I found, I had to downgrade the 550s to make them >> work at >> all. I added spip_ssip_vvx_3_1_3RevC_release_sig_split.zip to my Sipx >> server and all is well with the 550s. I double checked to see what >> firmware the 450s are running. Menu, Status, Platform, >> Application, Main >> shows version 3.1.0.0147. I assumed it would be a good idea to get >> these >> up to 3.1.3 as well before my roll out in 2 weeks. Now is where I get >> confused. Polycom shows spip_ssip_vvx_3_1_3RevC_release_sig_split.zip >> (same file as the one for the 550) as the file I need for the 450s. I >> can't check the same file in twice. I honestly don't quite understand >> how Sipx knew the first file was for the 550. I didn't know if it read >> it somewhere within the firmware file. Do I have to tell it somehow it >> is for the 450 too? Am I missing something obvious and simple here? >> >> Thanks a ton! >> >> -Matthew >>_______________________________________________ >> sipx-users mailing list sipx-users@list.sipfoundry.org >> <mailto:sipx-users@list.sipfoundry.org> >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ >> >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> Fax: 434.984.8431 >> >> Email: tgrazi...@myitdepartment.net<mailto:tgrazi...@myitdepartment.net> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
