I guess I'll have to wait until tomorrow. I'm at home and I was hoping I
could tell the firmware version from the polycom web interface to see if
it had upgraded, but I can't find that anywhere. Oh well....
On 1/5/2010 5:57 PM, Tony Graziano wrote:
Matrix:
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html
Release Notes:
http://downloads.polycom.com/voice/voip/relnotes/spip_ssip_3_1_3RevC_relnotes.pdf
As long as you are suing a bootrom 4.1.0 or greater, the 3.1.3RevC
split upload should be useable by both model phones.
Make sure you have no firmware active and upload the 3.1.3 split, then
activate it (upload via the zip file).
On Tue, Jan 5, 2010 at 6:54 PM, <mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>> wrote:
Also - that is the firmware polycoms page shows when I follow
their menus. I assumed that meant it was supported. I will go
through some release notes and see what I can find.
Sent via BlackBerry from T-Mobile
------------------------------------------------------------------------
*From: * Tony Graziano <tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net>>
*Date: *Tue, 5 Jan 2010 18:42:22 -0500
*To: *<mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>>
*Cc: *Picher, Michael<mpic...@cmctechgroup.com
<mailto:mpic...@cmctechgroup.com>>;
<sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>>
*Subject: *Re: [sipx-users] Managing Polycom firmware across
multiple models
tftp would be available by default, and pushed out via dhcp.
so if firmware 3.1.3RevC is supported on the polycom 450, it
should automatically detect it at reboot or profile push and down
and install it, unless the phone was ona network segment where
tftp was blocked from the sipx server...
On Tue, Jan 5, 2010 at 6:14 PM, <mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>> wrote:
They set to default, but I will check what that as soon as I
get home (kids basketball practice right now). DHCP, DNS,
TFTP, everything, etc is running on the sipx server configured
by the sipx wizard.
Sent via BlackBerry from T-Mobile
-----Original Message-----
From: "Picher, Michael" <mpic...@cmctechgroup.com
<mailto:mpic...@cmctechgroup.com>>
Date: Tue, 5 Jan 2010 17:42:10
To: <mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>>;
<sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>>
Subject: RE: [sipx-users] Managing Polycom firmware across
multiple models
Are phones set for TFTP or are they set for FTP or something else?
Try manually setting one for TFTP. Also, are they getting
DHCP from the
same place?
Mike
-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>
[mailto:sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>] On Behalf Of
mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>
Sent: Tuesday, January 05, 2010 5:01 PM
To: sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
Subject: Re: [sipx-users] Managing Polycom firmware across
multiple
models
Anyone got any tips on how to troubleshoot?
On 1/5/2010 2:31 PM, Tony Graziano wrote:
> I believe they should be pulling it.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com><mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>>
> To: Tony Graziano<tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net>>; sipx-users
> <sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>>
> Sent: Tue Jan 05 15:27:49 2010
> Subject: Re: [sipx-users] Managing Polycom firmware across
multiple
models
>
> Thanks. So my 450s should be pulling it? They definitely
don't seem to
> be. I have deployed 6 handsets today and 12 total. My 450
bootrom is
> 4.1.2.0037, so it seems like I should have been ok with this
requirement
> 'Split download file is recommended, but requires that all
phones are
> running BootROM 4.0 or newer'. They are definitely pulling
config file
> updates.
> My 550s are running bootrom 4.1.1.0232 if that matters. I
see that
there
> is a newer bootrom available for each. Should I upgrade that
is well?
I
> was a little hesitant to do that because I didn't have any
issues that
I
> knew of and I read that change was typically irreversible.
>
> Thanks again for all the help and advice!
>
> On 1/5/2010 2:05 PM, Tony Graziano wrote:
>
>> All of the phones the 3.1.1revc firmware support were
unzipped and
>> copied to the tftp root directory when you unloaded it.
>>
>> The phone knows the filename it is looking for, as each
model is a
>> uniquely different name.
>>
>> No magic, just logic provided by Polycom on that one.
>>
>> When the phones boot, or are sent a new profile, they look
to see if
>> there is a newer bootrom, then firmware, then config file.
Newer
>> actually only means different here, meaning one that they don't
>> currently have as far as bootrom or firmware. If it is not
a match,
>> they know to download and use it.
>>
>> On Tue, Jan 5, 2010 at 2:58 PM, mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>
>> <mailto:mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>> <mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>
>> <mailto:mkitchin.pub...@gmail.com
<mailto:mkitchin.pub...@gmail.com>>> wrote:
>>
>> I am deploying Soundpoint 450s and 550s. I'm using
Sipx 4.0.4.
The
>> 450s
>> worked out of the box. No major changes. Per the posts
on here
and the
>> documentation I found, I had to downgrade the 550s to
make them
>> work at
>> all. I added
spip_ssip_vvx_3_1_3RevC_release_sig_split.zip to my
Sipx
>> server and all is well with the 550s. I double checked
to see
what
>> firmware the 450s are running. Menu, Status, Platform,
>> Application, Main
>> shows version 3.1.0.0147. I assumed it would be a good
idea to
get
>> these
>> up to 3.1.3 as well before my roll out in 2 weeks. Now
is where
I get
>> confused. Polycom shows
spip_ssip_vvx_3_1_3RevC_release_sig_split.zip
>> (same file as the one for the 550) as the file I need
for the
450s. I
>> can't check the same file in twice. I honestly don't quite
understand
>> how Sipx knew the first file was for the 550. I didn't
know if
it read
>> it somewhere within the firmware file. Do I have to
tell it
somehow it
>> is for the 450 too? Am I missing something obvious and
simple
here?
>>
>> Thanks a ton!
>>
>> -Matthew
>>_______________________________________________
>> sipx-users mailing list sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
>> <mailto:sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>>
>> List Archive:
http://list.sipfoundry.org/archive/sipx-users
>> Unsubscribe:
http://list.sipfoundry.org/mailman/listinfo/sipx-users
>> sipXecs IP PBX -- http://www.sipfoundry.org/
>>
>>
>>
>>
>> --
>> ======================
>> Tony Graziano, Manager
>> Telephone: 434.984.8430
>> Fax: 434.984.8431
>>
>> Email:
tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net><mailto:tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net>>
>>
>> LAN/Telephony/Security and Control Systems Helpdesk:
>> Telephone: 434.984.8426
>> Fax: 434.984.8427
>>
>> Helpdesk Contract Customers:
>> http://www.myitdepartment.net/gethelp/
>>
>> Why do mathematicians always confuse Halloween and Christmas?
>> Because 31 Oct = 25 Dec.
>>
>>
_______________________________________________
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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net
<mailto:tgrazi...@myitdepartment.net>
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net <mailto:tgrazi...@myitdepartment.net>
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
_______________________________________________
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List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
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