Thanks for the help guys, I am working on something that might fix our
voicemail and MWI issues with SIPX.
Let me ask you something; please let me know if you heard about this issue
before. We have a cluster of 4 SIPX servers. The 4th one in the cluster is the
dedicated voicemail server. Management role is assigned to the first one.
Unfortunately, this setup messes up the MWI and the content provided in the
user portal.
Users cannot see anything in their voicemail boxes using the user portal
because it is always displayed as empty regardless of the number of messages.
Users are not notified by the cluster when there is a new message. MWI doesn't
work. I think there is a miscommunication between servers when you distribute
the roles that way. When the user dials into the voicemail, everything seems to
be accurate. Users can call the voicemail number and listen to their messages.
However like I said, user portal and MWI features go down..
Are you aware of this issue?
Thanks,
________________________________
From: "WORLEY, DALE R (DALE)" <dwor...@avaya.com>
To: arda savran <ardasav...@yahoo.com>; "sipx-users@list.sipfoundry.org"
<sipx-users@list.sipfoundry.org>
Sent: Thu, March 18, 2010 1:35:09 PM
Subject: RE: [sipx-users] how to notify a polycom phone about the messages
waiting for another phone in the system?!?!
_______________________________________
From: sipx-users-boun...@list.sipfoundry.org
[sipx-users-boun...@list.sipfoundry.org] On Behalf Of arda savran
[ardasav...@yahoo.com]
I built the configuration of polycom phone B on sipx. I put the extension of
phone A (4003) under the messaging section of phone B. During boot-up, phone B
sends a subscribe message to sipx for 4003 but sipx returns a 401 unauthorized
message for the request.
_______________________________________
That is because the phone is trying to subscribe to the MWI for 4003 but it is
presenting the credentials for phone B. Or perhaps because phone B is
presenting credentials for a different SIP domain.
Dale
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