I have installed a test system off the 4.0.4 and upgraded to 4.2. 
The only difference in the upgrade were the following files 
polycom_phone1.cfg.rpmnew polycom_sip.cfg.rpmnew 

I backed up my production config and placed it on the test system with no 
issues 
the service runs. 

I would like to avoid doing a reinstall on my production boxes , it seems like 
sipxecs needs to be 
updated somewhere as to the changes i made however sending profiles does not 
seem to work 
restarting server , system or services does not either. 

does anyone know where the Provisioning service / Shared Appearance might log 
more information 







Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Centre Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-693-2833 
Fax: 615-628-5698 
Email:gca...@franklinamerican.com 


----- Original Message ----- 
From: "Gabe Casey" <gca...@franklinamerican.com> 
To: "Tony Graziano" <tgrazi...@myitdepartment.net> 
Cc: sipx-users@list.sipfoundry.org 
Sent: Friday, April 30, 2010 9:26:46 AM 
Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade 


{"FreeSWITCH"=>"Running", 
"sipXmrtg"=>"Running", 
"SipXrest"=>"Running", 
"SipXopenfire"=>"Disabled", 
"sipXrecording"=>"Running", 
"SIPRegistrar"=>"Running", 
"sipXprovision"=>"ConfigurationMismatch", 
"ParkServer"=>"Running", 
"ConfigAgent"=>"Disabled", 
"CallResolver"=>"Running", 
"ACDServer"=>"Disabled", 
"SIPStatus"=>"Running", 
"ConfigServer"=>"Running", 
"CallResolver-Agent"=>"Disabled", 
"SipXbridge"=>"Running", 
"sipXivr"=>"Running", 
"PageServer"=>"Running", 
"PresenceServer"=>"Disabled", 
"ResourceListServer"=>"Running", 
"SipXrelay"=>"Running", 
"SIPXProxy"=>"Running", 
"SharedAppearanceAgent"=>"Failed"} 


sipxportlib-4.2.0-018575 
sipxcalllib-4.2.0-018575 
sipxrest-4.2.0-018575 
sipxbridge-4.2.0-018575 
sipxecs-doc-4.2.0-018575 
sipx-freeswitch-1.0.6-2 
sipx-freeswitch-codec-passthru-g723_1-1.0.6-2 
sipxproxy-4.2.0-018575 
sipxpublisher-4.2.0-018575 
sipxcallcontroller-4.2.0-018575 
sipxopenfire-4.2.0-018575 
sipxproxy-cdr-4.2.0-018575 
sipxtacklib-4.2.0-018575 
sipxcommserverlib-doc-4.2.0-018575 
sipxconfig-agent-4.2.0-018575 
sipxpresence-4.2.0-018575 
sipxconfig-ftp-4.2.0-018575 
sipx-freeswitch-codec-passthru-g729-1.0.6-2 
sipxregistry-4.2.0-018575 
sipxacd-4.2.0-018575 
sipxsaa-4.2.0-018575 
sipxivr-4.2.0-018575 
sipxecs-4.2.0-018575 
sipxmediaadapterlib-4.2.0-018575 
sipxcommons-4.2.0-018575 
sipxcommserverlib-4.2.0-018575 
sipxpark-4.2.0-018575 
sipxconfig-report-4.2.0-018575 
sipxconfig-tftp-4.2.0-018575 
sipx-freeswitch-codec-passthru-amr-1.0.6-2 
sipxpbx-4.2.0-018575 
sipxconfig-mrtg-4.2.0-018575 
sipxprovision-4.2.0-018575 
sipxrelay-4.2.0-018575 
sipxrecording-4.2.0-018575 
sipxconfig-snmp-4.2.0-018575 
sipx-jasperreports-deps-1.0.0-2 
sipxmedialib-4.2.0-018575 
sipxtools-4.2.0-018575 
sipxpage-4.2.0-018575 
sipxrls-4.2.0-018575 
sipxfreeswitch-4.2.0-018575 
sipxconfig-4.2.0-018575 
sipxsupervisor-4.2.0-018575 
sipxcdrlog-4.2.0-018575 
sipx-openfire-3.6.4-3 


I can do a backup yes 





Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Centre Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-693-2833 
Fax: 615-628-5698 
Email:gca...@franklinamerican.com 


----- Original Message ----- 
From: "Tony Graziano" <tgrazi...@myitdepartment.net> 
To: "Gabe Casey" <gca...@franklinamerican.com> 
Cc: sipx-users@list.sipfoundry.org 
Sent: Friday, April 30, 2010 12:28:11 AM 
Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade 

depending on the service that is failing... 


post 


sipxproc --state 


and then the output of: 


rpm -qa | grep 'sipx*' 


so we know what's failing and what versions of which packages are installed (or 
not) along with what is running and what is not. 


Also, I assume you can get into sipxconfig and you can do a backup, correct? 


On Thu, Apr 29, 2010 at 10:56 PM, Gabe Casey < gca...@franklinamerican.com > 
wrote: 




No i tried to remove the older rpm files and replace them first, I am posting 
to the list because sadly that did not help those service start. 

The firmware and app versions don't affect the services either. I have sent 
profiles on servers after all my changes 

any idea how i can get these services running or where i can find the file that 
is triggering the error ? 







Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Centre Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-693-2833 
Fax: 615-628-5698 
Email:gca...@franklinamerican.com 


----- Original Message ----- 

From: "Tony Graziano" < tgrazi...@myitdepartment.net > 



To: gca...@franklinamerican.com , sipx-users@list.sipfoundry.org 
Sent: Thursday, April 29, 2010 3:32:58 PM 
Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade 

Seems like you are answering your own question. 

Also, should not be running 3.2.2 on either 4.0.4 or 4.2.0. 3.1.3 on either 
or 3.2.3 on 4.2.0. 

So now you need to compare those files and replace the ones that are 
different. The last three probably are your issue. 
============================ 
Tony Graziano, Manager 
Telephone: 434.984.8430 
Fax: 434.984.8431 

Email: tgrazi...@myitdepartment.net 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
Fax: 434.984.8427 

Helpdesk Contract Customers: 
http://www.myitdepartment.net/gethelp/ 

----- Original Message ----- 
From: sipx-users-boun...@list.sipfoundry.org 
< sipx-users-boun...@list.sipfoundry.org > 
To: sipx-users@list.sipfoundry.org < sipx-users@list.sipfoundry.org > 
Sent: Thu Apr 29 16:27:32 2010 
Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade 

A small note we patched the earlier version to support the polycom 450 .... 
this may be the reason the rpm upgrade did not complete. 
post rpm upgrade the following files were not implemented 

locate *.rpmnew 
/etc/issue.rpmnew 
/etc/localtime.rpmnew 
/etc/pam.d/system-auth.rpmnew 
/etc/sipxpbx/polycom/polycom_phone1.cfg.rpmnew 
/etc/sipxpbx/polycom/polycom_sip.cfg.rpmnew 
/etc/vsftpd/vsftpd.conf.rpmnew 






Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Centre Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-693-2833 
Fax: 615-628-5698 
Email:gca...@franklinamerican.com 


----- Original Message ----- 
From: "Gabe Casey" < gca...@franklinamerican.com > 
To: sipx-users@list.sipfoundry.org 
Sent: Thursday, April 29, 2010 3:22:55 PM 
Subject: [sipx-users] Provisoning Server Errors after 4.2 Upgrade 




Hey After Upgrade from 4.0.4 i am getting some errors in my provisioning 
service. 

Message from sipXecs 
Alarm: SPX00032 
Reported on: plsipx01.franklinamerican.com 
Reported at: 2010-04-29T20:10:21.746582Z 
Severity: WARNING 
Alarm Text: The configuration data for process 'sipXprovision' () does not 
match the software version (4.2.0). 
Suggested Resolution: Wait for a few minutes to see if this is just a normal 
startup sequence. If problem persists, select the server and Send Profiles 
to refresh the configuration. 

I am currently using 

app 3.2.2 
bootrom 4.2.2 

Not critical but looking for a clean fix so future upgrades don't break 






Gabrial Casey 
Telecommunications 
Franklin American Mortgage Company 
501 Corporate Centre Dr. 
Suite 400 
Franklin, TN 37067 
Direct:615-468- 2945 
Cell: 615-693-2833 
Fax: 615-628-5698 
Email:gca...@franklinamerican.com 


_______________________________________________ 
sipx-users mailing list sipx-users@list.sipfoundry.org 
List Archive: http://list.sipfoundry.org/archive/sipx-users 
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users 
sipXecs IP PBX -- http://www.sipfoundry.org/ 



-- 
====================== 
Tony Graziano, Manager 
Telephone: 434.984.8430 
sip: tgrazi...@voice.myitdepartment.net 
Fax: 434.984.8431 

Email: tgrazi...@myitdepartment.net 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
sip: helpd...@voice.myitdepartment.net 
Fax: 434.984.8427 

Helpdesk Contract Customers: 
http://www.myitdepartment.net/gethelp/ 

Why do mathematicians always confuse Halloween and Christmas? 
Because 31 Oct = 25 Dec. 


_______________________________________________ 
sipx-users mailing list sipx-users@list.sipfoundry.org 
List Archive: http://list.sipfoundry.org/archive/sipx-users 
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users 
sipXecs IP PBX -- http://www.sipfoundry.org/ 
_______________________________________________
sipx-users mailing list sipx-users@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
sipXecs IP PBX -- http://www.sipfoundry.org/

Reply via email to