I have installed a test system off the 4.0.4 and upgraded to 4.2. The only difference in the upgrade were the following files polycom_phone1.cfg.rpmnew polycom_sip.cfg.rpmnew
I backed up my production config and placed it on the test system with no issues the service runs. I would like to avoid doing a reinstall on my production boxes , it seems like sipxecs needs to be updated somewhere as to the changes i made however sending profiles does not seem to work restarting server , system or services does not either. does anyone know where the Provisioning service / Shared Appearance might log more information Gabrial Casey Telecommunications Franklin American Mortgage Company 501 Corporate Centre Dr. Suite 400 Franklin, TN 37067 Direct:615-468- 2945 Cell: 615-693-2833 Fax: 615-628-5698 Email:gca...@franklinamerican.com ----- Original Message ----- From: "Gabe Casey" <gca...@franklinamerican.com> To: "Tony Graziano" <tgrazi...@myitdepartment.net> Cc: sipx-users@list.sipfoundry.org Sent: Friday, April 30, 2010 9:26:46 AM Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade {"FreeSWITCH"=>"Running", "sipXmrtg"=>"Running", "SipXrest"=>"Running", "SipXopenfire"=>"Disabled", "sipXrecording"=>"Running", "SIPRegistrar"=>"Running", "sipXprovision"=>"ConfigurationMismatch", "ParkServer"=>"Running", "ConfigAgent"=>"Disabled", "CallResolver"=>"Running", "ACDServer"=>"Disabled", "SIPStatus"=>"Running", "ConfigServer"=>"Running", "CallResolver-Agent"=>"Disabled", "SipXbridge"=>"Running", "sipXivr"=>"Running", "PageServer"=>"Running", "PresenceServer"=>"Disabled", "ResourceListServer"=>"Running", "SipXrelay"=>"Running", "SIPXProxy"=>"Running", "SharedAppearanceAgent"=>"Failed"} sipxportlib-4.2.0-018575 sipxcalllib-4.2.0-018575 sipxrest-4.2.0-018575 sipxbridge-4.2.0-018575 sipxecs-doc-4.2.0-018575 sipx-freeswitch-1.0.6-2 sipx-freeswitch-codec-passthru-g723_1-1.0.6-2 sipxproxy-4.2.0-018575 sipxpublisher-4.2.0-018575 sipxcallcontroller-4.2.0-018575 sipxopenfire-4.2.0-018575 sipxproxy-cdr-4.2.0-018575 sipxtacklib-4.2.0-018575 sipxcommserverlib-doc-4.2.0-018575 sipxconfig-agent-4.2.0-018575 sipxpresence-4.2.0-018575 sipxconfig-ftp-4.2.0-018575 sipx-freeswitch-codec-passthru-g729-1.0.6-2 sipxregistry-4.2.0-018575 sipxacd-4.2.0-018575 sipxsaa-4.2.0-018575 sipxivr-4.2.0-018575 sipxecs-4.2.0-018575 sipxmediaadapterlib-4.2.0-018575 sipxcommons-4.2.0-018575 sipxcommserverlib-4.2.0-018575 sipxpark-4.2.0-018575 sipxconfig-report-4.2.0-018575 sipxconfig-tftp-4.2.0-018575 sipx-freeswitch-codec-passthru-amr-1.0.6-2 sipxpbx-4.2.0-018575 sipxconfig-mrtg-4.2.0-018575 sipxprovision-4.2.0-018575 sipxrelay-4.2.0-018575 sipxrecording-4.2.0-018575 sipxconfig-snmp-4.2.0-018575 sipx-jasperreports-deps-1.0.0-2 sipxmedialib-4.2.0-018575 sipxtools-4.2.0-018575 sipxpage-4.2.0-018575 sipxrls-4.2.0-018575 sipxfreeswitch-4.2.0-018575 sipxconfig-4.2.0-018575 sipxsupervisor-4.2.0-018575 sipxcdrlog-4.2.0-018575 sipx-openfire-3.6.4-3 I can do a backup yes Gabrial Casey Telecommunications Franklin American Mortgage Company 501 Corporate Centre Dr. Suite 400 Franklin, TN 37067 Direct:615-468- 2945 Cell: 615-693-2833 Fax: 615-628-5698 Email:gca...@franklinamerican.com ----- Original Message ----- From: "Tony Graziano" <tgrazi...@myitdepartment.net> To: "Gabe Casey" <gca...@franklinamerican.com> Cc: sipx-users@list.sipfoundry.org Sent: Friday, April 30, 2010 12:28:11 AM Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade depending on the service that is failing... post sipxproc --state and then the output of: rpm -qa | grep 'sipx*' so we know what's failing and what versions of which packages are installed (or not) along with what is running and what is not. Also, I assume you can get into sipxconfig and you can do a backup, correct? On Thu, Apr 29, 2010 at 10:56 PM, Gabe Casey < gca...@franklinamerican.com > wrote: No i tried to remove the older rpm files and replace them first, I am posting to the list because sadly that did not help those service start. The firmware and app versions don't affect the services either. I have sent profiles on servers after all my changes any idea how i can get these services running or where i can find the file that is triggering the error ? Gabrial Casey Telecommunications Franklin American Mortgage Company 501 Corporate Centre Dr. Suite 400 Franklin, TN 37067 Direct:615-468- 2945 Cell: 615-693-2833 Fax: 615-628-5698 Email:gca...@franklinamerican.com ----- Original Message ----- From: "Tony Graziano" < tgrazi...@myitdepartment.net > To: gca...@franklinamerican.com , sipx-users@list.sipfoundry.org Sent: Thursday, April 29, 2010 3:32:58 PM Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade Seems like you are answering your own question. Also, should not be running 3.2.2 on either 4.0.4 or 4.2.0. 3.1.3 on either or 3.2.3 on 4.2.0. So now you need to compare those files and replace the ones that are different. The last three probably are your issue. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: sipx-users-boun...@list.sipfoundry.org < sipx-users-boun...@list.sipfoundry.org > To: sipx-users@list.sipfoundry.org < sipx-users@list.sipfoundry.org > Sent: Thu Apr 29 16:27:32 2010 Subject: Re: [sipx-users] Provisoning Server Errors after 4.2 Upgrade A small note we patched the earlier version to support the polycom 450 .... this may be the reason the rpm upgrade did not complete. post rpm upgrade the following files were not implemented locate *.rpmnew /etc/issue.rpmnew /etc/localtime.rpmnew /etc/pam.d/system-auth.rpmnew /etc/sipxpbx/polycom/polycom_phone1.cfg.rpmnew /etc/sipxpbx/polycom/polycom_sip.cfg.rpmnew /etc/vsftpd/vsftpd.conf.rpmnew Gabrial Casey Telecommunications Franklin American Mortgage Company 501 Corporate Centre Dr. Suite 400 Franklin, TN 37067 Direct:615-468- 2945 Cell: 615-693-2833 Fax: 615-628-5698 Email:gca...@franklinamerican.com ----- Original Message ----- From: "Gabe Casey" < gca...@franklinamerican.com > To: sipx-users@list.sipfoundry.org Sent: Thursday, April 29, 2010 3:22:55 PM Subject: [sipx-users] Provisoning Server Errors after 4.2 Upgrade Hey After Upgrade from 4.0.4 i am getting some errors in my provisioning service. Message from sipXecs Alarm: SPX00032 Reported on: plsipx01.franklinamerican.com Reported at: 2010-04-29T20:10:21.746582Z Severity: WARNING Alarm Text: The configuration data for process 'sipXprovision' () does not match the software version (4.2.0). Suggested Resolution: Wait for a few minutes to see if this is just a normal startup sequence. If problem persists, select the server and Send Profiles to refresh the configuration. I am currently using app 3.2.2 bootrom 4.2.2 Not critical but looking for a clean fix so future upgrades don't break Gabrial Casey Telecommunications Franklin American Mortgage Company 501 Corporate Centre Dr. Suite 400 Franklin, TN 37067 Direct:615-468- 2945 Cell: 615-693-2833 Fax: 615-628-5698 Email:gca...@franklinamerican.com _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
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